Hello,
Does anyone know the procedure to create linked huntgroups in a Cisco Call
manager 3.3(4) envirement?
My procedure:
-Create pilot point
-Create members in huntgroup
-Create in huntgroup at the a huntgroup member as route member
-Toggle TCD service
-Create AC user-huntgroup
The huntgroup are working independent fine, but I when I create a huntgroup
in a huntgroup, the attached huntgroup will not work.
So, I have huntgroup 4444 with members 4565, 5678 and huntgroup number 6754,
the call will only switch to 4565 and 5678 and not the attached huntgroup
6754.
In the huntgroup I attached member with a directory number and not with a user, that's not necessary? And can I attached all the huntgroups under the same AC user?
Can anyone help me with problem?
Thanks in advance!
Regards,
Peter
Does anyone know the procedure to create linked huntgroups in a Cisco Call
manager 3.3(4) envirement?
My procedure:
-Create pilot point
-Create members in huntgroup
-Create in huntgroup at the a huntgroup member as route member
-Toggle TCD service
-Create AC user-huntgroup
The huntgroup are working independent fine, but I when I create a huntgroup
in a huntgroup, the attached huntgroup will not work.
So, I have huntgroup 4444 with members 4565, 5678 and huntgroup number 6754,
the call will only switch to 4565 and 5678 and not the attached huntgroup
6754.
In the huntgroup I attached member with a directory number and not with a user, that's not necessary? And can I attached all the huntgroups under the same AC user?
Can anyone help me with problem?
Thanks in advance!
Regards,
Peter