Mailing List Archive: Cisco voip linked huntgroups

Cisco voip linked huntgroups

Apr 25, 2004, 5:14 AM

Post #1 of 3 (1041 views)

Hello,

Does anyone know the procedure to create linked huntgroups in a Cisco Call
manager 3.3(4) envirement?

My procedure:

-Create pilot point
-Create members in huntgroup
-Create in huntgroup at the a huntgroup member as route member
-Toggle TCD service
-Create AC user-huntgroup

The huntgroup are working independent fine, but I when I create a huntgroup
in a huntgroup, the attached huntgroup will not work.

So, I have huntgroup 4444 with members 4565, 5678 and huntgroup number 6754,
the call will only switch to 4565 and 5678 and not the attached huntgroup
6754.

In the huntgroup I attached member with a directory number and not with a user, that's not necessary? And can I attached all the huntgroups under the same AC user?

Can anyone help me with problem?

Thanks in advance!

Regards,

Peter

Cisco voip linked huntgroups [ In reply to ]

h.c.deregt at wanadoo

Apr 25, 2004, 4:59 AM

Post #2 of 3 (1007 views)

Permalink

Hello,

Does anyone know the procedure to create linked huntgroups in a Cisco Call
manager 3.3(4) envirement?

My procedure:
-Create pilot point
-Create members in huntgroup
-Create in huntgroup at the a huntgroup member as route member
-Toggle TCD service
-Create AC user-huntgroup

The huntgroup are working independent fine, but I when I create a huntgroup
in a huntgroup, the attached huntgroup will not work.

So, I have huntgroup 4444 with members 4565, 5678 and huntgroup number 6754,
the call will only switch to 4565 and 5678 and not the attached huntgroup
6754.

Can anyone help me with problem?

When I link phones in a huntgroup, I link them with a direktory number and
not with a user, is that okay with linked huntgroups?

Thanks in advance!

Regards,

Peter

RE: Cisco voip linked huntgroups [ In reply to ]

Scott.Voll at wesd

Apr 27, 2004, 5:29 AM

Post #3 of 3 (1020 views)

Permalink

Linked hunt groups should look something like this:

Pilot point --> hunt group (users or phones) --> Pilot Point of second
group --> Hunt group (users or phones).

YES

If your having problems you can look as CCO and search for "Linked Hunt
Groups".

Scott

PS remember all users have to be assoc. with the AC user.

-----Original Message-----
From: Henk de Regt [mailto:h.c.deregt@wanadoo.nl]
Sent: Sunday, April 25, 2004 5:00 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Cisco voip linked huntgroups

Hello,

Does anyone know the procedure to create linked huntgroups in a Cisco
Call
manager 3.3(4) envirement?

My procedure:
-Create pilot point
-Create members in huntgroup
-Create in huntgroup at the a huntgroup member as route member
-Toggle TCD service
-Create AC user-huntgroup

The huntgroup are working independent fine, but I when I create a
huntgroup
in a huntgroup, the attached huntgroup will not work.

So, I have huntgroup 4444 with members 4565, 5678 and huntgroup number
6754,
the call will only switch to 4565 and 5678 and not the attached
huntgroup
6754.

Can anyone help me with problem?

When I link phones in a huntgroup, I link them with a direktory number
and
not with a user, is that okay with linked huntgroups?

Thanks in advance!

Regards,

Peter

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