Mailing List Archive

Announcement: New Chief Program Office: Jennifer Riggs
Hello folks,

I am delighted to announce that this week, Jennifer Riggs begins work
as the Wikimedia Foundation's first-ever Chief Program Officer. She
will report to me. Frank Schulenburg, Jay Walsh and Cary Bass now
report to Jennifer: as CPO, she is responsible for all non-technical
program activities such as volunteer recruitment and public outreach.

As you probably know, we've been searching for a CPO since last fall.
Because this is a new and important position for us, we deliberately
decided to allow a large pool of candidates to accumulate over several
months. We wanted to build in time to think seriously about our needs
while meeting with a wide range of people.

Since October, we received applications from more than 150 people with
a diverse array of backgrounds including media, academia, the public
school system, non-profits, the free software movement and the
business world. As we carried out the interviewing process, the
hiring committee came to the understanding that Wikimedia is, at its
heart, a volunteer-centred organization -- and that what we need most
in a CPO is a rich background in facilitating, structuring and
supporting the work of volunteers. Enter, Jennifer!

Jennifer comes to Wikimedia from the American Red Cross Bay Area
chapter, where, as Manager of Volunteer Resources, she managed the
work of more than a thousand volunteers. Prior to the Red Cross, she
was Project Director at the non-profit California School-Age
Consortium, where she ran a program of train-the-trainer workshops.
Before that, she worked for six years in program administration at the
Peace Corps, as a Country Desk Office on the Central America Desk, a
Country Desk Assistant on the Pacific Islands Desk, and a Training and
Technical Coordinator in Togo, West Africa.

Jennifer speaks French, Sango and some Spanish. She has a B.A. in
History with minors in Education and Political Science from New York
University.

We know that the success of the Wikimedia projects depends upon the
150,000 active volunteers who are our core contributors. Jennifer's
wealth of experience recruiting, motivating and retaining volunteers
will be enormously useful to us as we aim to better support the
volunteers we currently have, and also reach out to new people.

Please join me in warmly welcoming her to the Wikimedia Foundation.

I want to take a moment also to thank Erik Moeller, Michael Snow and
Kat Walsh for participating on the hiring committee. This was an
important decision, and their experiences and advice were really
helpful throughout the process.

Thanks,
Sue

--
Sue Gardner
Executive Director
Wikimedia Foundation

415 839 6885

Imagine a world in which every single human being can freely share in
the sum of all knowledge. Help us make it a reality!

http://wikimediafoundation.org/wiki/Donate

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Re: Announcement: New Chief Program Office: Jennifer Riggs [ In reply to ]
Welcome, Jennifer!

Congratulations to the hiring committee as well for carrying out a
successful hiring process. While the Foundation is expanding, I think
this and other recent hirings show there's no loss of focus on the power
behind the projects, which is the massive base of volunteer
contributors, and that enabling them is key to continued success.

Thanks,
-Mike

On Tue, 2009-04-14 at 19:17 -0700, Sue Gardner wrote:

> Hello folks,
>
> I am delighted to announce that this week, Jennifer Riggs begins work
> as the Wikimedia Foundation's first-ever Chief Program Officer. She
> will report to me. Frank Schulenburg, Jay Walsh and Cary Bass now
> report to Jennifer: as CPO, she is responsible for all non-technical
> program activities such as volunteer recruitment and public outreach.
>
> As you probably know, we've been searching for a CPO since last fall.
> Because this is a new and important position for us, we deliberately
> decided to allow a large pool of candidates to accumulate over several
> months. We wanted to build in time to think seriously about our needs
> while meeting with a wide range of people.
>
> Since October, we received applications from more than 150 people with
> a diverse array of backgrounds including media, academia, the public
> school system, non-profits, the free software movement and the
> business world. As we carried out the interviewing process, the
> hiring committee came to the understanding that Wikimedia is, at its
> heart, a volunteer-centred organization -- and that what we need most
> in a CPO is a rich background in facilitating, structuring and
> supporting the work of volunteers. Enter, Jennifer!
>
> Jennifer comes to Wikimedia from the American Red Cross Bay Area
> chapter, where, as Manager of Volunteer Resources, she managed the
> work of more than a thousand volunteers. Prior to the Red Cross, she
> was Project Director at the non-profit California School-Age
> Consortium, where she ran a program of train-the-trainer workshops.
> Before that, she worked for six years in program administration at the
> Peace Corps, as a Country Desk Office on the Central America Desk, a
> Country Desk Assistant on the Pacific Islands Desk, and a Training and
> Technical Coordinator in Togo, West Africa.
>
> Jennifer speaks French, Sango and some Spanish. She has a B.A. in
> History with minors in Education and Political Science from New York
> University.
>
> We know that the success of the Wikimedia projects depends upon the
> 150,000 active volunteers who are our core contributors. Jennifer's
> wealth of experience recruiting, motivating and retaining volunteers
> will be enormously useful to us as we aim to better support the
> volunteers we currently have, and also reach out to new people.
>
> Please join me in warmly welcoming her to the Wikimedia Foundation.
>
> I want to take a moment also to thank Erik Moeller, Michael Snow and
> Kat Walsh for participating on the hiring committee. This was an
> important decision, and their experiences and advice were really
> helpful throughout the process.
>
> Thanks,
> Sue
>
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Re: Announcement: New Chief Program Officer: Jennifer Riggs [ In reply to ]
Mike.lifeguard wrote:
> Congratulations to the hiring committee as well for carrying out a
> successful hiring process.
To elaborate on this a little bit, I'd like to add some comments that
aren't specific to Jennifer or the position of Chief Program Officer.
While we were in San Francisco for the CPO interviews, Kat and I also
had some time for the staff to review with us the general state of
Wikimedia's hiring processes and staffing policies - in general, things
that come under the heading of "human resources". Overall, things are
well in order and the necessary details are being managed appropriately.

In a sense, this is also a bit mundane, and because personnel matters
are confidential, I don't have particular anecdotes to share that would
make it more interesting. But some of you will recall that before Sue
joined us, there were some breakdowns in this area. We now have various
policies and procedures, which I've reviewed to my satisfaction, that
should prevent similarly unfortunate circumstances from developing. In
addition, we've tied up some loose ends involving staffing so Sue and
the rest of the team can proceed with their work.

So, I'm pleased to report that the Wikimedia Foundation is in a solid
position in its employment practices. I expect that as a result, we will
be able to maintain an excellent staff that continues to accomplish far
more than you would normally anticipate from such a small team.

--Michael Snow


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Re: Announcement: New Chief Program Office: Jennifer Riggs [ In reply to ]
Welcome Jennifer. We look forward to work with you.

/Lennart

2009/4/15 Mike.lifeguard <mikelifeguard@fastmail.fm>

> Welcome, Jennifer!
>
> Congratulations to the hiring committee as well for carrying out a
> successful hiring process. While the Foundation is expanding, I think
> this and other recent hirings show there's no loss of focus on the power
> behind the projects, which is the massive base of volunteer
> contributors, and that enabling them is key to continued success.
>
> Thanks,
> -Mike
>
> On Tue, 2009-04-14 at 19:17 -0700, Sue Gardner wrote:
>
> > Hello folks,
> >
> > I am delighted to announce that this week, Jennifer Riggs begins work
> > as the Wikimedia Foundation's first-ever Chief Program Officer. She
> > will report to me. Frank Schulenburg, Jay Walsh and Cary Bass now
> > report to Jennifer: as CPO, she is responsible for all non-technical
> > program activities such as volunteer recruitment and public outreach.
> >
> > As you probably know, we've been searching for a CPO since last fall.
> > Because this is a new and important position for us, we deliberately
> > decided to allow a large pool of candidates to accumulate over several
> > months. We wanted to build in time to think seriously about our needs
> > while meeting with a wide range of people.
> >
> > Since October, we received applications from more than 150 people with
> > a diverse array of backgrounds including media, academia, the public
> > school system, non-profits, the free software movement and the
> > business world. As we carried out the interviewing process, the
> > hiring committee came to the understanding that Wikimedia is, at its
> > heart, a volunteer-centred organization -- and that what we need most
> > in a CPO is a rich background in facilitating, structuring and
> > supporting the work of volunteers. Enter, Jennifer!
> >
> > Jennifer comes to Wikimedia from the American Red Cross Bay Area
> > chapter, where, as Manager of Volunteer Resources, she managed the
> > work of more than a thousand volunteers. Prior to the Red Cross, she
> > was Project Director at the non-profit California School-Age
> > Consortium, where she ran a program of train-the-trainer workshops.
> > Before that, she worked for six years in program administration at the
> > Peace Corps, as a Country Desk Office on the Central America Desk, a
> > Country Desk Assistant on the Pacific Islands Desk, and a Training and
> > Technical Coordinator in Togo, West Africa.
> >
> > Jennifer speaks French, Sango and some Spanish. She has a B.A. in
> > History with minors in Education and Political Science from New York
> > University.
> >
> > We know that the success of the Wikimedia projects depends upon the
> > 150,000 active volunteers who are our core contributors. Jennifer's
> > wealth of experience recruiting, motivating and retaining volunteers
> > will be enormously useful to us as we aim to better support the
> > volunteers we currently have, and also reach out to new people.
> >
> > Please join me in warmly welcoming her to the Wikimedia Foundation.
> >
> > I want to take a moment also to thank Erik Moeller, Michael Snow and
> > Kat Walsh for participating on the hiring committee. This was an
> > important decision, and their experiences and advice were really
> > helpful throughout the process.
> >
> > Thanks,
> > Sue
> >
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>



--
Lennart Guldbrandsson, chair of Wikimedia Sverige and press contact for
Swedish Wikipedia // ordförande för Wikimedia Sverige och presskontakt för
svenskspråkiga Wikipedia
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