Hi William
If you purchased in March 2010, unless you purchased 2 years (or more) of
support, your support contract will have expired. Please contact our sales
team who will be able to quote you for the renewal:
sales@realvnc.com
For future reference, for those users who have a fully paid-up license, you
can go to:
http://www.realvnc.com/support/index.html
Choose the correct product and Edition for your fully paid-up license. You
will be prompted to oenter your customer ID and email address and a support
ticket will be logged to RealVNC Technical Support.
Regards
Linda Hawksworth
RealVNC Customer Support
Please ensure you Reply to All and keep the subject line to ensure that your
support ticket is appropriately tracked.
-----Original Message-----
From: vnc-list-bounces@realvnc.com [mailto:vnc-list-bounces@realvnc.com] On
Behalf Of william.xu@telvent.com
Sent: 28 February 2012 18:59
To: vnc-list@realvnc.com
Subject:
We purchased Real VNC Enterprise Edition on March 2010 and we now need some
technical support from VNC. Could you let us know the phone number or email
address to reach their technical support?
Thank you in advance.
Regards,
William
_______________________________________________
VNC-List mailing list
VNC-List@realvnc.com
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list
_______________________________________________
VNC-List mailing list
VNC-List@realvnc.com
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list
If you purchased in March 2010, unless you purchased 2 years (or more) of
support, your support contract will have expired. Please contact our sales
team who will be able to quote you for the renewal:
sales@realvnc.com
For future reference, for those users who have a fully paid-up license, you
can go to:
http://www.realvnc.com/support/index.html
Choose the correct product and Edition for your fully paid-up license. You
will be prompted to oenter your customer ID and email address and a support
ticket will be logged to RealVNC Technical Support.
Regards
Linda Hawksworth
RealVNC Customer Support
Please ensure you Reply to All and keep the subject line to ensure that your
support ticket is appropriately tracked.
-----Original Message-----
From: vnc-list-bounces@realvnc.com [mailto:vnc-list-bounces@realvnc.com] On
Behalf Of william.xu@telvent.com
Sent: 28 February 2012 18:59
To: vnc-list@realvnc.com
Subject:
We purchased Real VNC Enterprise Edition on March 2010 and we now need some
technical support from VNC. Could you let us know the phone number or email
address to reach their technical support?
Thank you in advance.
Regards,
William
_______________________________________________
VNC-List mailing list
VNC-List@realvnc.com
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list
_______________________________________________
VNC-List mailing list
VNC-List@realvnc.com
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list