Mailing List Archive

With windows XP, you will need to make sure simple file sharing is
disabled, and file and printer sharing are enabled - these are
required for remote registry calls. See this article for step by step
instructions:

http://www.networksteve.com/index.php/2008/12/enabling-file-and-printer-sharing-in-windows-xp/

With windows 7 there are even more hoops for you to go through.
Firewall is one, and a special registry key is another. See this
article:

http://www.networksteve.com/index.php/2009/08/windows-7-the-admin-share/

Pay very special attention to the registry key you need to set at the
end of the Windows 7 article

(Don't be confused by the title of the article...the admin share, and
remote registry go hand in hand)

After going through those steps you will want to make sure the "Remote
Registry" service is set to automatic and started on both versions of
windows.

And...you also must have a password on the admin account you are using
(Some password...any password) since windows will not allow remote
registry calls for accounts with no password set.

Hope those help,

Steve Wiseman

On Wed, Dec 2, 2009 at 4:23 PM, Shattuck, Will
<wshattuck@paramountfarms.com> wrote:
> Hi all,
>
>
>
> I have an issue that is able to be replicated on both a Windows XP
> computer and a Windows 7 computer.
>
>
>
> When scanning a pc I get the error "RegConnectRegistry: The network path
> was not found. (53)".  I have tried using different credentials
> including my Windows Domain Admin account, our software installation
> account, my regular domain user account, as well as the computer's local
> admin account.  Scanning always results in the above error.
> Installation of VNC isn't possible.
>
>
>
> I have checked to make sure the user account in the credentials section
> is in the local Administrators group both through the Domain Admins
> group and by adding the user explicitly.  We are at a loss at this
> point.
>
>
>
> Any suggestions?
>
>
>
> Thanks,
>
> Will
>
>
>
>
>
> _______________________________________________
> VNC-List mailing list
> VNC-List@realvnc.com
> To remove yourself from the list visit:
> http://www.realvnc.com/mailman/listinfo/vnc-list
>

_______________________________________________
VNC-List mailing list
VNC-List@realvnc.com
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list

Hi Steve,

Thank you for your advice. I will check out these links and give it a try. I'll report back.

Thanks again.

Will
----------
Will Shattuck, Senior I.S. Technician, Paramount Farms, Inc.
W: (661) 797-6537, C: (661) 203-0136
Help Desk: (661) 797-6414 or x6414


-----Original Message-----
From: IntelliAdmin Support [mailto:support@intelliadmin.com]
Sent: Thursday, December 03, 2009 4:18 AM
To: Shattuck, Will
Cc: vnc-list@realvnc.com
Subject: Re: VNC Deployement Tool Issues on Win XP and Win 7

With windows XP, you will need to make sure simple file sharing is
disabled, and file and printer sharing are enabled - these are
required for remote registry calls. See this article for step by step
instructions:

http://www.networksteve.com/index.php/2008/12/enabling-file-and-printer-sharing-in-windows-xp/

With windows 7 there are even more hoops for you to go through.
Firewall is one, and a special registry key is another. See this
article:

http://www.networksteve.com/index.php/2009/08/windows-7-the-admin-share/

Pay very special attention to the registry key you need to set at the
end of the Windows 7 article

(Don't be confused by the title of the article...the admin share, and
remote registry go hand in hand)

After going through those steps you will want to make sure the "Remote
Registry" service is set to automatic and started on both versions of
windows.

And...you also must have a password on the admin account you are using
(Some password...any password) since windows will not allow remote
registry calls for accounts with no password set.

Hope those help,

Steve Wiseman

On Wed, Dec 2, 2009 at 4:23 PM, Shattuck, Will
<wshattuck@paramountfarms.com> wrote:
> Hi all,
>
>
>
> I have an issue that is able to be replicated on both a Windows XP
> computer and a Windows 7 computer.
>
>
>
> When scanning a pc I get the error "RegConnectRegistry: The network path
> was not found. (53)".  I have tried using different credentials
> including my Windows Domain Admin account, our software installation
> account, my regular domain user account, as well as the computer's local
> admin account.  Scanning always results in the above error.
> Installation of VNC isn't possible.
>
>
>
> I have checked to make sure the user account in the credentials section
> is in the local Administrators group both through the Domain Admins
> group and by adding the user explicitly.  We are at a loss at this
> point.
>
>
>
> Any suggestions?
>
>
>
> Thanks,
>
> Will
>
>
>
>
>
> _______________________________________________
> VNC-List mailing list
> VNC-List@realvnc.com
> To remove yourself from the list visit:
> http://www.realvnc.com/mailman/listinfo/vnc-list
>

_______________________________________________
VNC-List mailing list
VNC-List@realvnc.com
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list