Mailing List Archive

Assigning/accepting tickets in Trac
Hello.

I played with Trac a little, and I have a question about "assigning" and
"accepting" tickets.

It seems that the ticket is marked as "new" when it is created. Then it can
be either "accepted" or "reassigned". However, if it is "reassigned" it is
automatically marked as "accepted" by the new person.

That seems odd - wouldn't you want to have the new person to also "accept"
the ticket?

Thank you,

Alik



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Assigning/accepting tickets in Trac [ In reply to ]
Alik Eliashberg wrote:

> Hello.
>
> I played with Trac a little, and I have a question about "assigning" and
> "accepting" tickets.
>
> It seems that the ticket is marked as "new" when it is created. Then it can
> be either "accepted" or "reassigned". However, if it is "reassigned" it is
> automatically marked as "accepted" by the new person.
>
> That seems odd - wouldn't you want to have the new person to also "accept"
> the ticket?

Yes, this behavior has been corrected in the trunk branch and while ago
and Trac 0.8 will behave as you described.

/ Jonas
--
Jonas Borgstr?m | Edgewall Software
jonas@edgewall.com | Professional GNU/Linux & Open Source Consulting.
| http://www.edgewall.com/