Mailing List Archive

Email Subject Issue
When Ticket is created , email notifications in email show "Subject Line
"Re: $prefix #$ticket.id: $summary"

Pip List
a 1.0
AllAttachmentsMacro 0.2
Babel 2.9.1
docutils 0.18.1
et-xmlfile 1.0.1
ExcelDownloadPlugin 0.12.0.6
GDAL 1.11.4
Genshi 0.7.7
html5lib 1.1
idna 2.10
Jinja2 2.11.3
LDAPAuthNZPlugin 1.0
lml 0.1.0
lxml 3.2.1
MarkupSafe 1.1.1
MultipleWorkflowPlugin 1.5.3
Trac 1.4.3
trac-WorkflowNotificationPlugin 0.6
TracAccountManager 0.6.dev0
TracAdvancedTicketWorkflow 1.2.1
TracAutocompleteUsersPlugin 0.4.7
TracGraphviz 1.4.0.3
TracHtmlNotificationPlugin 0.12.0.3
TracLDAPAuth 1.2.1
TracSensitiveTickets 1.2.4
TracTags 0.10
TracWikiExtras 1.3.2.dev0
TracWikinfo 0.2
TracXMLRPC 1.1.9.dev0
urlgrabber 3.10
urllib3 1.26.16
webencodings 0.5.1
Werkzeug 1.0.1
wheel 0.37.1

TRAC.INI
Below is the trac.ini configuration
acct_mgr.admin.accountmanageradminpanel = enabled
acct_mgr.api.accountmanager = enabled
acct_mgr.db.sessionstore = enabled
acct_mgr.guard.accountguard = enabled
acct_mgr.htfile.htdigeststore = enabled
acct_mgr.htfile.htpasswdstore = enabled
acct_mgr.http.httpauthstore = enabled
acct_mgr.macros.accountmanagerwikimacros = enabled
acct_mgr.notification.accountchangelistener = enabled
acct_mgr.notification.accountchangenotificationadminpanel = enabled
acct_mgr.pwhash.htdigesthashmethod = enabled
acct_mgr.pwhash.htpasswdhashmethod = enabled
acct_mgr.register.basiccheck = enabled
acct_mgr.register.bottrapcheck = enabled
acct_mgr.register.emailcheck = disabled
acct_mgr.register.emailverificationmodule = disabled
acct_mgr.register.regexpcheck = enabled
acct_mgr.register.registrationmodule = enabled
acct_mgr.register.usernamepermcheck = enabled
acct_mgr.svnserve.svnservepasswordstore = enabled
acct_mgr.web_ui.accountmodule = enabled
acct_mgr.web_ui.loginmodule = enabled
acct_mgr.web_ui.resetpwstore = enabled
advancedworkflow.controller.ticketworkflowopownercomponent = enabled
advancedworkflow.controller.ticketworkflowopownerfield = enabled
advancedworkflow.controller.ticketworkflowopownerprevious = enabled
advancedworkflow.controller.ticketworkflowopownerreporter = enabled
advancedworkflow.controller.ticketworkflowopresetmilestone = enabled
advancedworkflow.controller.ticketworkflowoprunexternal = enabled
advancedworkflow.controller.ticketworkflowopstatusprevious = enabled
advancedworkflow.controller.ticketworkflowoptriage = enabled
advancedworkflow.controller.ticketworkflowopxref = enabled
customfieldadmin.admin.customfieldadminpage = enabled
customfieldadmin.api.customfields = enabled
dynfields.* = enabled
groupticketfields.ticket.groupticketfields = enabled
importexportxls.admin_ui.importexportadminpanel = disabled
includemacro.* = enabled
inieditorpanel.default_manager.inieditorbasicsecuritymanager = enabled
inieditorpanel.default_manager.inieditoremptysecuritymanager = enabled
inieditorpanel.web_ui.traciniadminpanel = enabled
ldapauth.* = enabled
multiselectfield.filter.multiselectfieldmodule = enabled
permredirect.* = enabled
simpleticket.* = enabled
stractistics.* = enabled
talm_importer.importer.importmodule = enabled
ticketvalidator.admin.ticketvalidatoradminpanelprovider = enabled
ticketvalidator.core.requiredfieldvalidator = enabled
trac.ticket.notification.ticketattachmentnotifier = disabled
trac.web.auth.loginmodule = disabled
tracext.dirauth.api.userextensiblepermissionstore = disabled
tracext.dirauth.auth.dirauthstore = disabled
tracext.dirauth.db.directoryauthpluginsetup = disabled
tracticketfieldslayout.* = enabled
tracworkflowadmin.* = enabled
workflow_notification.* = enabled
workfloweditor.* = enabled
trachtmlnotification.* = enabled


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Re: Email Subject Issue [ In reply to ]
On Tuesday, September 5, 2023 at 11:10:48?AM UTC-4 vpill...@gmail.com wrote:

When Ticket is created , email notifications in email show "Subject Line
"Re: $prefix #$ticket.id: $summary"

Pip List
a 1.0
AllAttachmentsMacro 0.2
Babel 2.9.1
docutils 0.18.1
et-xmlfile 1.0.1
ExcelDownloadPlugin 0.12.0.6
GDAL 1.11.4
Genshi 0.7.7
html5lib 1.1
idna 2.10
Jinja2 2.11.3
LDAPAuthNZPlugin 1.0
lml 0.1.0
lxml 3.2.1
MarkupSafe 1.1.1
MultipleWorkflowPlugin 1.5.3
Trac 1.4.3
trac-WorkflowNotificationPlugin 0.6
TracAccountManager 0.6.dev0
TracAdvancedTicketWorkflow 1.2.1
TracAutocompleteUsersPlugin 0.4.7
TracGraphviz 1.4.0.3
TracHtmlNotificationPlugin 0.12.0.3
TracLDAPAuth 1.2.1
TracSensitiveTickets 1.2.4
TracTags 0.10
TracWikiExtras 1.3.2.dev0
TracWikinfo 0.2
TracXMLRPC 1.1.9.dev0
urlgrabber 3.10
urllib3 1.26.16
webencodings 0.5.1
Werkzeug 1.0.1
wheel 0.37.1

TRAC.INI
Below is the trac.ini configuration
acct_mgr.admin.accountmanageradminpanel = enabled
acct_mgr.api.accountmanager = enabled
acct_mgr.db.sessionstore = enabled
acct_mgr.guard.accountguard = enabled
acct_mgr.htfile.htdigeststore = enabled
acct_mgr.htfile.htpasswdstore = enabled
acct_mgr.http.httpauthstore = enabled
acct_mgr.macros.accountmanagerwikimacros = enabled
acct_mgr.notification.accountchangelistener = enabled
acct_mgr.notification.accountchangenotificationadminpanel = enabled
acct_mgr.pwhash.htdigesthashmethod = enabled
acct_mgr.pwhash.htpasswdhashmethod = enabled
acct_mgr.register.basiccheck = enabled
acct_mgr.register.bottrapcheck = enabled
acct_mgr.register.emailcheck = disabled
acct_mgr.register.emailverificationmodule = disabled
acct_mgr.register.regexpcheck = enabled
acct_mgr.register.registrationmodule = enabled
acct_mgr.register.usernamepermcheck = enabled
acct_mgr.svnserve.svnservepasswordstore = enabled
acct_mgr.web_ui.accountmodule = enabled
acct_mgr.web_ui.loginmodule = enabled
acct_mgr.web_ui.resetpwstore = enabled
advancedworkflow.controller.ticketworkflowopownercomponent = enabled
advancedworkflow.controller.ticketworkflowopownerfield = enabled
advancedworkflow.controller.ticketworkflowopownerprevious = enabled
advancedworkflow.controller.ticketworkflowopownerreporter = enabled
advancedworkflow.controller.ticketworkflowopresetmilestone = enabled
advancedworkflow.controller.ticketworkflowoprunexternal = enabled
advancedworkflow.controller.ticketworkflowopstatusprevious = enabled
advancedworkflow.controller.ticketworkflowoptriage = enabled
advancedworkflow.controller.ticketworkflowopxref = enabled
customfieldadmin.admin.customfieldadminpage = enabled
customfieldadmin.api.customfields = enabled
dynfields.* = enabled
groupticketfields.ticket.groupticketfields = enabled
importexportxls.admin_ui.importexportadminpanel = disabled
includemacro.* = enabled
inieditorpanel.default_manager.inieditorbasicsecuritymanager = enabled
inieditorpanel.default_manager.inieditoremptysecuritymanager = enabled
inieditorpanel.web_ui.traciniadminpanel = enabled
ldapauth.* = enabled
multiselectfield.filter.multiselectfieldmodule = enabled
permredirect.* = enabled
simpleticket.* = enabled
stractistics.* = enabled
talm_importer.importer.importmodule = enabled
ticketvalidator.admin.ticketvalidatoradminpanelprovider = enabled
ticketvalidator.core.requiredfieldvalidator = enabled
trac.ticket.notification.ticketattachmentnotifier = disabled
trac.web.auth.loginmodule = disabled
tracext.dirauth.api.userextensiblepermissionstore = disabled
tracext.dirauth.auth.dirauthstore = disabled
tracext.dirauth.db.directoryauthpluginsetup = disabled
tracticketfieldslayout.* = enabled
tracworkflowadmin.* = enabled
workflow_notification.* = enabled
workfloweditor.* = enabled
trachtmlnotification.* = enabled


The ticket_subject_template should have been converted to Jinja2 syntax in
the upgrade, but it appears that's not the case. See:
https://trac.edgewall.org/wiki/TracNotification#Customizingtheemailsubject

This is the upgrade step that seems to have not succeeded:
https://trac.edgewall.org/browser/branches/1.4-stable/trac/upgrades/db45.py


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Re: Re: Email Subject Issue [ In reply to ]
Thanks , It worked by following up the "
https://trac.edgewall.org/wiki/TracNotification#Customizingtheemailsubject"


On Tue, 5 Sept 2023 at 23:32, RjOllos <rjollos@gmail.com> wrote:

>
>
> On Tuesday, September 5, 2023 at 11:10:48?AM UTC-4 vpill...@gmail.com
> wrote:
>
> When Ticket is created , email notifications in email show "Subject Line
> "Re: $prefix #$ticket.id: $summary"
>
> Pip List
> a 1.0
> AllAttachmentsMacro 0.2
> Babel 2.9.1
> docutils 0.18.1
> et-xmlfile 1.0.1
> ExcelDownloadPlugin 0.12.0.6
> GDAL 1.11.4
> Genshi 0.7.7
> html5lib 1.1
> idna 2.10
> Jinja2 2.11.3
> LDAPAuthNZPlugin 1.0
> lml 0.1.0
> lxml 3.2.1
> MarkupSafe 1.1.1
> MultipleWorkflowPlugin 1.5.3
> Trac 1.4.3
> trac-WorkflowNotificationPlugin 0.6
> TracAccountManager 0.6.dev0
> TracAdvancedTicketWorkflow 1.2.1
> TracAutocompleteUsersPlugin 0.4.7
> TracGraphviz 1.4.0.3
> TracHtmlNotificationPlugin 0.12.0.3
> TracLDAPAuth 1.2.1
> TracSensitiveTickets 1.2.4
> TracTags 0.10
> TracWikiExtras 1.3.2.dev0
> TracWikinfo 0.2
> TracXMLRPC 1.1.9.dev0
> urlgrabber 3.10
> urllib3 1.26.16
> webencodings 0.5.1
> Werkzeug 1.0.1
> wheel 0.37.1
>
> TRAC.INI
> Below is the trac.ini configuration
> acct_mgr.admin.accountmanageradminpanel = enabled
> acct_mgr.api.accountmanager = enabled
> acct_mgr.db.sessionstore = enabled
> acct_mgr.guard.accountguard = enabled
> acct_mgr.htfile.htdigeststore = enabled
> acct_mgr.htfile.htpasswdstore = enabled
> acct_mgr.http.httpauthstore = enabled
> acct_mgr.macros.accountmanagerwikimacros = enabled
> acct_mgr.notification.accountchangelistener = enabled
> acct_mgr.notification.accountchangenotificationadminpanel = enabled
> acct_mgr.pwhash.htdigesthashmethod = enabled
> acct_mgr.pwhash.htpasswdhashmethod = enabled
> acct_mgr.register.basiccheck = enabled
> acct_mgr.register.bottrapcheck = enabled
> acct_mgr.register.emailcheck = disabled
> acct_mgr.register.emailverificationmodule = disabled
> acct_mgr.register.regexpcheck = enabled
> acct_mgr.register.registrationmodule = enabled
> acct_mgr.register.usernamepermcheck = enabled
> acct_mgr.svnserve.svnservepasswordstore = enabled
> acct_mgr.web_ui.accountmodule = enabled
> acct_mgr.web_ui.loginmodule = enabled
> acct_mgr.web_ui.resetpwstore = enabled
> advancedworkflow.controller.ticketworkflowopownercomponent = enabled
> advancedworkflow.controller.ticketworkflowopownerfield = enabled
> advancedworkflow.controller.ticketworkflowopownerprevious = enabled
> advancedworkflow.controller.ticketworkflowopownerreporter = enabled
> advancedworkflow.controller.ticketworkflowopresetmilestone = enabled
> advancedworkflow.controller.ticketworkflowoprunexternal = enabled
> advancedworkflow.controller.ticketworkflowopstatusprevious = enabled
> advancedworkflow.controller.ticketworkflowoptriage = enabled
> advancedworkflow.controller.ticketworkflowopxref = enabled
> customfieldadmin.admin.customfieldadminpage = enabled
> customfieldadmin.api.customfields = enabled
> dynfields.* = enabled
> groupticketfields.ticket.groupticketfields = enabled
> importexportxls.admin_ui.importexportadminpanel = disabled
> includemacro.* = enabled
> inieditorpanel.default_manager.inieditorbasicsecuritymanager = enabled
> inieditorpanel.default_manager.inieditoremptysecuritymanager = enabled
> inieditorpanel.web_ui.traciniadminpanel = enabled
> ldapauth.* = enabled
> multiselectfield.filter.multiselectfieldmodule = enabled
> permredirect.* = enabled
> simpleticket.* = enabled
> stractistics.* = enabled
> talm_importer.importer.importmodule = enabled
> ticketvalidator.admin.ticketvalidatoradminpanelprovider = enabled
> ticketvalidator.core.requiredfieldvalidator = enabled
> trac.ticket.notification.ticketattachmentnotifier = disabled
> trac.web.auth.loginmodule = disabled
> tracext.dirauth.api.userextensiblepermissionstore = disabled
> tracext.dirauth.auth.dirauthstore = disabled
> tracext.dirauth.db.directoryauthpluginsetup = disabled
> tracticketfieldslayout.* = enabled
> tracworkflowadmin.* = enabled
> workflow_notification.* = enabled
> workfloweditor.* = enabled
> trachtmlnotification.* = enabled
>
>
> The ticket_subject_template should have been converted to Jinja2 syntax in
> the upgrade, but it appears that's not the case. See:
> https://trac.edgewall.org/wiki/TracNotification#Customizingtheemailsubject
>
> This is the upgrade step that seems to have not succeeded:
> https://trac.edgewall.org/browser/branches/1.4-stable/trac/upgrades/db45.py
>
>
> --
> You received this message because you are subscribed to a topic in the
> Google Groups "Trac Users" group.
> To unsubscribe from this topic, visit
> https://groups.google.com/d/topic/trac-users/AOpyxM6_FKQ/unsubscribe.
> To unsubscribe from this group and all its topics, send an email to
> trac-users+unsubscribe@googlegroups.com.
> To view this discussion on the web visit
> https://groups.google.com/d/msgid/trac-users/12a26d90-2ef3-4484-97b6-9d37780d3c24n%40googlegroups.com
> <https://groups.google.com/d/msgid/trac-users/12a26d90-2ef3-4484-97b6-9d37780d3c24n%40googlegroups.com?utm_medium=email&utm_source=footer>
> .
>

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Re: Re: Email Subject Issue [ In reply to ]
one more issue .
Before login page its shows ACTIVE tickets and i can open and view the
tickets but cannot update or modify , please help
SQL reports and saved custom queries
*{1}* Active Tickets <https://itsupport.vistaar.local/platform/report/1>
*{2}* Active Tickets by Version
<https://itsupport.vistaar.local/platform/report/2>
*{3}* Active Tickets by Milestone
<https://itsupport.vistaar.local/platform/report/3>
*{4}* Accepted, Active Tickets by Owner
<https://itsupport.vistaar.local/platform/report/4>
*{5}* Accepted, Active Tickets by Owner (Full Description)
<https://itsupport.vistaar.local/platform/report/5>
*{6}* All Tickets By Milestone (Including closed)
<https://itsupport.vistaar.local/platform/report/6>

On Wed, 6 Sept 2023 at 08:29, Venu Pillai <vpillai1973@gmail.com> wrote:

> Thanks , It worked by following up the "
> https://trac.edgewall.org/wiki/TracNotification#Customizingtheemailsubject
> "
>
>
> On Tue, 5 Sept 2023 at 23:32, RjOllos <rjollos@gmail.com> wrote:
>
>>
>>
>> On Tuesday, September 5, 2023 at 11:10:48?AM UTC-4 vpill...@gmail.com
>> wrote:
>>
>> When Ticket is created , email notifications in email show "Subject Line
>> "Re: $prefix #$ticket.id: $summary"
>>
>> Pip List
>> a 1.0
>> AllAttachmentsMacro 0.2
>> Babel 2.9.1
>> docutils 0.18.1
>> et-xmlfile 1.0.1
>> ExcelDownloadPlugin 0.12.0.6
>> GDAL 1.11.4
>> Genshi 0.7.7
>> html5lib 1.1
>> idna 2.10
>> Jinja2 2.11.3
>> LDAPAuthNZPlugin 1.0
>> lml 0.1.0
>> lxml 3.2.1
>> MarkupSafe 1.1.1
>> MultipleWorkflowPlugin 1.5.3
>> Trac 1.4.3
>> trac-WorkflowNotificationPlugin 0.6
>> TracAccountManager 0.6.dev0
>> TracAdvancedTicketWorkflow 1.2.1
>> TracAutocompleteUsersPlugin 0.4.7
>> TracGraphviz 1.4.0.3
>> TracHtmlNotificationPlugin 0.12.0.3
>> TracLDAPAuth 1.2.1
>> TracSensitiveTickets 1.2.4
>> TracTags 0.10
>> TracWikiExtras 1.3.2.dev0
>> TracWikinfo 0.2
>> TracXMLRPC 1.1.9.dev0
>> urlgrabber 3.10
>> urllib3 1.26.16
>> webencodings 0.5.1
>> Werkzeug 1.0.1
>> wheel 0.37.1
>>
>> TRAC.INI
>> Below is the trac.ini configuration
>> acct_mgr.admin.accountmanageradminpanel = enabled
>> acct_mgr.api.accountmanager = enabled
>> acct_mgr.db.sessionstore = enabled
>> acct_mgr.guard.accountguard = enabled
>> acct_mgr.htfile.htdigeststore = enabled
>> acct_mgr.htfile.htpasswdstore = enabled
>> acct_mgr.http.httpauthstore = enabled
>> acct_mgr.macros.accountmanagerwikimacros = enabled
>> acct_mgr.notification.accountchangelistener = enabled
>> acct_mgr.notification.accountchangenotificationadminpanel = enabled
>> acct_mgr.pwhash.htdigesthashmethod = enabled
>> acct_mgr.pwhash.htpasswdhashmethod = enabled
>> acct_mgr.register.basiccheck = enabled
>> acct_mgr.register.bottrapcheck = enabled
>> acct_mgr.register.emailcheck = disabled
>> acct_mgr.register.emailverificationmodule = disabled
>> acct_mgr.register.regexpcheck = enabled
>> acct_mgr.register.registrationmodule = enabled
>> acct_mgr.register.usernamepermcheck = enabled
>> acct_mgr.svnserve.svnservepasswordstore = enabled
>> acct_mgr.web_ui.accountmodule = enabled
>> acct_mgr.web_ui.loginmodule = enabled
>> acct_mgr.web_ui.resetpwstore = enabled
>> advancedworkflow.controller.ticketworkflowopownercomponent = enabled
>> advancedworkflow.controller.ticketworkflowopownerfield = enabled
>> advancedworkflow.controller.ticketworkflowopownerprevious = enabled
>> advancedworkflow.controller.ticketworkflowopownerreporter = enabled
>> advancedworkflow.controller.ticketworkflowopresetmilestone = enabled
>> advancedworkflow.controller.ticketworkflowoprunexternal = enabled
>> advancedworkflow.controller.ticketworkflowopstatusprevious = enabled
>> advancedworkflow.controller.ticketworkflowoptriage = enabled
>> advancedworkflow.controller.ticketworkflowopxref = enabled
>> customfieldadmin.admin.customfieldadminpage = enabled
>> customfieldadmin.api.customfields = enabled
>> dynfields.* = enabled
>> groupticketfields.ticket.groupticketfields = enabled
>> importexportxls.admin_ui.importexportadminpanel = disabled
>> includemacro.* = enabled
>> inieditorpanel.default_manager.inieditorbasicsecuritymanager = enabled
>> inieditorpanel.default_manager.inieditoremptysecuritymanager = enabled
>> inieditorpanel.web_ui.traciniadminpanel = enabled
>> ldapauth.* = enabled
>> multiselectfield.filter.multiselectfieldmodule = enabled
>> permredirect.* = enabled
>> simpleticket.* = enabled
>> stractistics.* = enabled
>> talm_importer.importer.importmodule = enabled
>> ticketvalidator.admin.ticketvalidatoradminpanelprovider = enabled
>> ticketvalidator.core.requiredfieldvalidator = enabled
>> trac.ticket.notification.ticketattachmentnotifier = disabled
>> trac.web.auth.loginmodule = disabled
>> tracext.dirauth.api.userextensiblepermissionstore = disabled
>> tracext.dirauth.auth.dirauthstore = disabled
>> tracext.dirauth.db.directoryauthpluginsetup = disabled
>> tracticketfieldslayout.* = enabled
>> tracworkflowadmin.* = enabled
>> workflow_notification.* = enabled
>> workfloweditor.* = enabled
>> trachtmlnotification.* = enabled
>>
>>
>> The ticket_subject_template should have been converted to Jinja2 syntax
>> in the upgrade, but it appears that's not the case. See:
>> https://trac.edgewall.org/wiki/TracNotification#Customizingtheemailsubject
>>
>> This is the upgrade step that seems to have not succeeded:
>>
>> https://trac.edgewall.org/browser/branches/1.4-stable/trac/upgrades/db45.py
>>
>>
>> --
>> You received this message because you are subscribed to a topic in the
>> Google Groups "Trac Users" group.
>> To unsubscribe from this topic, visit
>> https://groups.google.com/d/topic/trac-users/AOpyxM6_FKQ/unsubscribe.
>> To unsubscribe from this group and all its topics, send an email to
>> trac-users+unsubscribe@googlegroups.com.
>> To view this discussion on the web visit
>> https://groups.google.com/d/msgid/trac-users/12a26d90-2ef3-4484-97b6-9d37780d3c24n%40googlegroups.com
>> <https://groups.google.com/d/msgid/trac-users/12a26d90-2ef3-4484-97b6-9d37780d3c24n%40googlegroups.com?utm_medium=email&utm_source=footer>
>> .
>>
>

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Re: Re: Email Subject Issue [ In reply to ]
On Tuesday, September 5, 2023 at 11:09:08?PM UTC-4 vpill...@gmail.com wrote:

one more issue .
Before login page its shows ACTIVE tickets and i can open and view the
tickets but cannot update or modify , please help
SQL reports and saved custom queries
*{1}* Active Tickets <https://itsupport.vistaar.local/platform/report/1>
*{2}* Active Tickets by Version
<https://itsupport.vistaar.local/platform/report/2>
*{3}* Active Tickets by Milestone
<https://itsupport.vistaar.local/platform/report/3>
*{4}* Accepted, Active Tickets by Owner
<https://itsupport.vistaar.local/platform/report/4>
*{5}* Accepted, Active Tickets by Owner (Full Description)
<https://itsupport.vistaar.local/platform/report/5>
*{6}* All Tickets By Milestone (Including closed)
<https://itsupport.vistaar.local/platform/report/6>


Are you saying that without authenticating you can view tickets but you
cannot update or modify the tickets?

Do you wish for an unauthenticated user to modify tickets? You may just
need to grant the appropriate permissions.

https://trac.edgewall.org/wiki/TracPermissions#TicketSystem

Non-authenticated users accessing the system are assigned the name
anonymous. Assign permissions to the anonymous user to set privileges for
anonymous/guest users. The parts of Trac that a user does not have
privileges for will not be displayed in the navigation bar. In addition to
these privileges, users can be granted additional individual rights in
effect when authenticated and logged into the system. All logged in users
belong to the virtual group authenticated, which inherits permissions from
anonymous.

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Re: Re: Email Subject Issue [ In reply to ]
I want authenticator users to view or modify tickets .

On Wed, 6 Sept 2023 at 21:08, RjOllos <rjollos@gmail.com> wrote:

>
>
> On Tuesday, September 5, 2023 at 11:09:08?PM UTC-4 vpill...@gmail.com
> wrote:
>
> one more issue .
> Before login page its shows ACTIVE tickets and i can open and view the
> tickets but cannot update or modify , please help
> SQL reports and saved custom queries
> *{1}* Active Tickets <https://itsupport.vistaar.local/platform/report/1>
> *{2}* Active Tickets by Version
> <https://itsupport.vistaar.local/platform/report/2>
> *{3}* Active Tickets by Milestone
> <https://itsupport.vistaar.local/platform/report/3>
> *{4}* Accepted, Active Tickets by Owner
> <https://itsupport.vistaar.local/platform/report/4>
> *{5}* Accepted, Active Tickets by Owner (Full Description)
> <https://itsupport.vistaar.local/platform/report/5>
> *{6}* All Tickets By Milestone (Including closed)
> <https://itsupport.vistaar.local/platform/report/6>
>
>
> Are you saying that without authenticating you can view tickets but you
> cannot update or modify the tickets?
>
> Do you wish for an unauthenticated user to modify tickets? You may just
> need to grant the appropriate permissions.
>
> https://trac.edgewall.org/wiki/TracPermissions#TicketSystem
>
> Non-authenticated users accessing the system are assigned the name
> anonymous. Assign permissions to the anonymous user to set privileges for
> anonymous/guest users. The parts of Trac that a user does not have
> privileges for will not be displayed in the navigation bar. In addition to
> these privileges, users can be granted additional individual rights in
> effect when authenticated and logged into the system. All logged in users
> belong to the virtual group authenticated, which inherits permissions from
> anonymous.
>
> --
> You received this message because you are subscribed to a topic in the
> Google Groups "Trac Users" group.
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> https://groups.google.com/d/topic/trac-users/AOpyxM6_FKQ/unsubscribe.
> To unsubscribe from this group and all its topics, send an email to
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> To view this discussion on the web visit
> https://groups.google.com/d/msgid/trac-users/c6915688-b3ba-4a45-9673-93ebec6ebec8n%40googlegroups.com
> <https://groups.google.com/d/msgid/trac-users/c6915688-b3ba-4a45-9673-93ebec6ebec8n%40googlegroups.com?utm_medium=email&utm_source=footer>
> .
>

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Re: Re: Email Subject Issue [ In reply to ]
Thanks the issue is resolved removed the anonymous permission from the
trac.


On Wed, 6 Sept 2023 at 22:13, Venu Pillai <vpillai1973@gmail.com> wrote:

> I want authenticator users to view or modify tickets .
>
> On Wed, 6 Sept 2023 at 21:08, RjOllos <rjollos@gmail.com> wrote:
>
>>
>>
>> On Tuesday, September 5, 2023 at 11:09:08?PM UTC-4 vpill...@gmail.com
>> wrote:
>>
>> one more issue .
>> Before login page its shows ACTIVE tickets and i can open and view the
>> tickets but cannot update or modify , please help
>> SQL reports and saved custom queries
>> *{1}* Active Tickets <https://itsupport.vistaar.local/platform/report/1>
>> *{2}* Active Tickets by Version
>> <https://itsupport.vistaar.local/platform/report/2>
>> *{3}* Active Tickets by Milestone
>> <https://itsupport.vistaar.local/platform/report/3>
>> *{4}* Accepted, Active Tickets by Owner
>> <https://itsupport.vistaar.local/platform/report/4>
>> *{5}* Accepted, Active Tickets by Owner (Full Description)
>> <https://itsupport.vistaar.local/platform/report/5>
>> *{6}* All Tickets By Milestone (Including closed)
>> <https://itsupport.vistaar.local/platform/report/6>
>>
>>
>> Are you saying that without authenticating you can view tickets but you
>> cannot update or modify the tickets?
>>
>> Do you wish for an unauthenticated user to modify tickets? You may just
>> need to grant the appropriate permissions.
>>
>> https://trac.edgewall.org/wiki/TracPermissions#TicketSystem
>>
>> Non-authenticated users accessing the system are assigned the name
>> anonymous. Assign permissions to the anonymous user to set privileges for
>> anonymous/guest users. The parts of Trac that a user does not have
>> privileges for will not be displayed in the navigation bar. In addition to
>> these privileges, users can be granted additional individual rights in
>> effect when authenticated and logged into the system. All logged in users
>> belong to the virtual group authenticated, which inherits permissions from
>> anonymous.
>>
>> --
>> You received this message because you are subscribed to a topic in the
>> Google Groups "Trac Users" group.
>> To unsubscribe from this topic, visit
>> https://groups.google.com/d/topic/trac-users/AOpyxM6_FKQ/unsubscribe.
>> To unsubscribe from this group and all its topics, send an email to
>> trac-users+unsubscribe@googlegroups.com.
>> To view this discussion on the web visit
>> https://groups.google.com/d/msgid/trac-users/c6915688-b3ba-4a45-9673-93ebec6ebec8n%40googlegroups.com
>> <https://groups.google.com/d/msgid/trac-users/c6915688-b3ba-4a45-9673-93ebec6ebec8n%40googlegroups.com?utm_medium=email&utm_source=footer>
>> .
>>
>

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