As anyone used Trac in a context like this:
- Trac is running as an extranet with authentication (users MUST login
to access Trac using Trac's authentication system.)
- External customers can submit tickets by sending an email and/or by
accessing a public web page. If by email, Trac automatically adds a
ticket in the system. If by a web page, a CGI adds the new ticket. In
both cases, notiifications are sent to the customer when the ticket is
updated.
I read somewhere on the site that Email notification is supported but
Email submissions are not there yet. If I want to add this support now,
it would be easy to do if there was some kind of external API to Trac.
So is there a REST, or XML-RPA API to Trac? Or SOAP?
Claude
- Trac is running as an extranet with authentication (users MUST login
to access Trac using Trac's authentication system.)
- External customers can submit tickets by sending an email and/or by
accessing a public web page. If by email, Trac automatically adds a
ticket in the system. If by a web page, a CGI adds the new ticket. In
both cases, notiifications are sent to the customer when the ticket is
updated.
I read somewhere on the site that Email notification is supported but
Email submissions are not there yet. If I want to add this support now,
it would be easy to do if there was some kind of external API to Trac.
So is there a REST, or XML-RPA API to Trac? Or SOAP?
Claude