Blum, Gabriel writes:
> >> SRS for forwarding is only needed by forwarders with
> clueless/powerless clients.
>
> Agree, but unfortunately that's what plenty of big companies are,
> specially those in non-tech industries.
It's not just big companies, nor is it just non-tech people.
Consider a good friend of mine. He builds his own computers and
writes his own software. He even builds his own printed circuit
boards in his basement. It would be extremely hard to label him
"non-tech", yet he hasn't a clue about how email or DNS work.
How email works "behind the curtain" is an obscure and arcane topic of
interest to and understood by very few people. Most of the people who
do not understand it are experts in some other arcane field in which
we on this this list are the clueless idiots. My friend is a physical
chemist with a PhD; he has spent many years designing, building, and
programming electronic laboratory equipment. He probably knows more
than anyone on this list about what goes on inside an integrated
circuit chip. Although he uses email all the time, he just happens
not to care how email works.
If you're going to design a system for email - or for anything else -
the first consideration always has to be that most people are and will
remain clueless about how it works - just as we all are clueless about
how most things we use every day work.
As a forwarder, I use SRS to make sure my users don't have their mail
rejected by SPF, and as a sender and receiver, I use it to avoid
forged bounces. My users shouldn't even have to know I do this. They
are mostly clueless about how mail works, and they should be able to
remain clueless if they prefer and still have working email. The
essence of SRS is that for those of us who do know about email and are
in charge of making it work, SRS helps us keep it working.
--
Dick St.Peters, stpeters@NetHeaven.com
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