Hi,
I can't figure out why attempts at adding emails from the
freshworks.com domain to the welcome list aren't successful. This is
from a quarantined message on my amavis/SA/fedora system.
I'm not sure why the entirety of freshworks.com would be blocked in
the first place?
* 9.0 KAM_FROM_URIBL_PCCC RBL: From address listed in PCCC URIBL
* (https://raptor.pccc.com/RBL)
* [listed in freshworks.com.wild.pccc.com]
* 9.0 KAM_BODY_URIBL_PCCC Body contains URI listed in PCCC URIBL
* (https://raptor.pccc.com/RBL)
* [URI: freshworks.com]
X-Envelope-From:
<bounces+5.327789648558399953-support=freshworks.com@frwfiddkim.freshworks.com>
Authentication-Results: xavier.example.com (amavisd-new);
dkim=pass (2048-bit key) header.d=freshworks.com
All of these rules were hit for this email, yet it is still being quarantined.
"DKIM_SIGNED","DKIM_VALID","DKIM_VALID_AU", "USER_IN_DKIM_WELCOMELIST"
USER_IN_DKIM_WELCOMELIST is only scored with 0.01. I saw a reference
to feature_blocklist_welcomelist in 60_whitelist_dkim.cf. Perhaps
that's related?
$ spamassassin --version
SpamAssassin version 4.0.0-r1889518
running on Perl version 5.32.1
Here are my welcomelist/whitelist entries:
welcomelist_from_dkim *@frwfiddkim.freshworks.com
welcomelist_from_dkim *@freshworks.com
welcomelist_from *@frwfiddkim.freshworks.com
whitelist_from *@frwfiddkim.freshworks.com
welcomelist_from *@freshworks.com
welcomelist_from *@freshsales.com
welcomelist_from *@*.freshsales.com
welcomelist_from *@*.freshworks.com
welcomelist_from *@freshmarketer.com
welcomelist_from *@freshsales.io
welcomelist_auth *@freshworks.com
welcomelist_auth *@*.freshworks.com
welcomelist_spf *@frwfiddkim.freshworks.com
whitelist_spf *@frwfiddkim.freshworks.com
Many of these are just temporary to test different options (especially
the *_from entries).
Is this a bug?
https://pastebin.com/6u4uNnLQ
Ideas greatly appreciated.
I can't figure out why attempts at adding emails from the
freshworks.com domain to the welcome list aren't successful. This is
from a quarantined message on my amavis/SA/fedora system.
I'm not sure why the entirety of freshworks.com would be blocked in
the first place?
* 9.0 KAM_FROM_URIBL_PCCC RBL: From address listed in PCCC URIBL
* (https://raptor.pccc.com/RBL)
* [listed in freshworks.com.wild.pccc.com]
* 9.0 KAM_BODY_URIBL_PCCC Body contains URI listed in PCCC URIBL
* (https://raptor.pccc.com/RBL)
* [URI: freshworks.com]
X-Envelope-From:
<bounces+5.327789648558399953-support=freshworks.com@frwfiddkim.freshworks.com>
Authentication-Results: xavier.example.com (amavisd-new);
dkim=pass (2048-bit key) header.d=freshworks.com
All of these rules were hit for this email, yet it is still being quarantined.
"DKIM_SIGNED","DKIM_VALID","DKIM_VALID_AU", "USER_IN_DKIM_WELCOMELIST"
USER_IN_DKIM_WELCOMELIST is only scored with 0.01. I saw a reference
to feature_blocklist_welcomelist in 60_whitelist_dkim.cf. Perhaps
that's related?
$ spamassassin --version
SpamAssassin version 4.0.0-r1889518
running on Perl version 5.32.1
Here are my welcomelist/whitelist entries:
welcomelist_from_dkim *@frwfiddkim.freshworks.com
welcomelist_from_dkim *@freshworks.com
welcomelist_from *@frwfiddkim.freshworks.com
whitelist_from *@frwfiddkim.freshworks.com
welcomelist_from *@freshworks.com
welcomelist_from *@freshsales.com
welcomelist_from *@*.freshsales.com
welcomelist_from *@*.freshworks.com
welcomelist_from *@freshmarketer.com
welcomelist_from *@freshsales.io
welcomelist_auth *@freshworks.com
welcomelist_auth *@*.freshworks.com
welcomelist_spf *@frwfiddkim.freshworks.com
whitelist_spf *@frwfiddkim.freshworks.com
Many of these are just temporary to test different options (especially
the *_from entries).
Is this a bug?
https://pastebin.com/6u4uNnLQ
Ideas greatly appreciated.