Mailing List Archive

Emailing dashboards?
Hi all,
I know RT can automatically email dashboards to specific users. I've just
not sure how to set this up. I found one list of dashboards where a
"subscription" column was present in the table, but it only listed a
single, global dashboard and not those for a given user. I've been through
users and settings, but didn't find it. This must be obvious, but where
would I tell users to go to set up subscriptions to their custom
dashboards? I just want certain users to get emails once a day with the
content of a specific saved search. Thanks!

--
Alex Hall
Automatic Distributors, IT department
ahall@autodist.com
Re: Emailing dashboards? [ In reply to ]
Alex,

Navigate to Home > All dashboards, and go to the dashboard you want to
receive emails about.

In the upper right hand corner, you'll see the following menus:

Basics, Content, Subscription, Show.

Click 'Subscription', and you'll be prompted for frequency, time, rowsn and
recipients.

The one caveat here is that it's possible to add a subscription to a person
or group that they can't un-subscribe from, so be courteous about that.

--Barton





On Wed, Nov 23, 2016 at 4:56 PM, Alex Hall <ahall@autodist.com> wrote:

> Hi all,
> I know RT can automatically email dashboards to specific users. I've just
> not sure how to set this up. I found one list of dashboards where a
> "subscription" column was present in the table, but it only listed a
> single, global dashboard and not those for a given user. I've been through
> users and settings, but didn't find it. This must be obvious, but where
> would I tell users to go to set up subscriptions to their custom
> dashboards? I just want certain users to get emails once a day with the
> content of a specific saved search. Thanks!
>
> --
> Alex Hall
> Automatic Distributors, IT department
> ahall@autodist.com
>
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> * Los Angeles - January 9-11 2017
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