Hello,
I have one stupid question - I am trying modify SelfService portal but i am facing that changes into html files are not affecting on the pages.
For example, modifying
/opt/rt4/share/html/SelfService/Elements/MyRequests
I tried to change
my $Query = "( Watcher.id = $id )";
to
my $Query = "( Watcher.id = 2 )";
(to just see what happens)
And it´s still same (it shows me only my tickets). Even when I change
$Rows => 50
To
$Rows => 5
There is output with 50 tickets. I think that it can be something about FCGI and caching but still no luck. If I move whole directory SelfService away it works (error 404). Can someone kick me to right direction? Thank you
Tomas Stehlik
I have one stupid question - I am trying modify SelfService portal but i am facing that changes into html files are not affecting on the pages.
For example, modifying
/opt/rt4/share/html/SelfService/Elements/MyRequests
I tried to change
my $Query = "( Watcher.id = $id )";
to
my $Query = "( Watcher.id = 2 )";
(to just see what happens)
And it´s still same (it shows me only my tickets). Even when I change
$Rows => 50
To
$Rows => 5
There is output with 50 tickets. I think that it can be something about FCGI and caching but still no luck. If I move whole directory SelfService away it works (error 404). Can someone kick me to right direction? Thank you
Tomas Stehlik