Hello List!
I am setting up a new queue for our Hiring Team. They need approvals setup. First is HR approval with range for the position.
Then the requesting manager needs a director’s approval to move forward. We have many directors and the directors need the range information before they will approve.
I setup HR as Approvers in RT Approval using __Approvals using Template and scrip from this link https://docs.bestpractical.com/rt/4.4.0/customizing/approvals.html
This works for the initial approval by HR
Now is there a way to make secondary approval from the director as well I do not want every director being notified of a pending approval only the relevant director.
Any help would be greatly appreciated.
Brian
I am setting up a new queue for our Hiring Team. They need approvals setup. First is HR approval with range for the position.
Then the requesting manager needs a director’s approval to move forward. We have many directors and the directors need the range information before they will approve.
I setup HR as Approvers in RT Approval using __Approvals using Template and scrip from this link https://docs.bestpractical.com/rt/4.4.0/customizing/approvals.html
This works for the initial approval by HR
Now is there a way to make secondary approval from the director as well I do not want every director being notified of a pending approval only the relevant director.
Any help would be greatly appreciated.
Brian