Hi,
I am new to RT so your help is really appreciated.
We are trying to see if we can create a dashboard and add a field which shows all the attachments for that ticket in the dashboard itself
[cid:image003.png@01D1D2A5.B9EFEAC0]
Instead of going to the ticket details and seeing the attachments.
[cid:image004.png@01D1D2A5.B9EFEAC0]
Is it possible, can you please guide me to achieve it..
//BR
Nagraj Arya
I am new to RT so your help is really appreciated.
We are trying to see if we can create a dashboard and add a field which shows all the attachments for that ticket in the dashboard itself
[cid:image003.png@01D1D2A5.B9EFEAC0]
Instead of going to the ticket details and seeing the attachments.
[cid:image004.png@01D1D2A5.B9EFEAC0]
Is it possible, can you please guide me to achieve it..
//BR
Nagraj Arya
Attached Files:
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image003.png (14.0 KB)
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image004.png (9.08 KB)