Hello,
I'm using RT 4.2.11 using PostgreSQL 9.3 on Ubuntu 14.04
I can't access RT in the moment - the client receives a "500 Internal Server Error" - in Apache error log I can see the following error:
[Fri Mar 11 15:50:08.090973 2016] [fcgid:warn] [pid 1614:tid 139956097853184] [client 10.10.3.1:56631] mod_fcgid: read data timeout in 40 seconds
[Fri Mar 11 15:50:08.091369 2016] [core:error] [pid 1614:tid 139956097853184] [client 10.10.3.1:56631] End of script output before headers: rt-server.fcgi
[Fri Mar 11 15:50:10.705541 2016] [fcgid:warn] [pid 1615:tid 139956156602112] [client 10.10.3.1:56633] mod_fcgid: read data timeout in 40 seconds
[Fri Mar 11 15:50:10.705827 2016] [core:error] [pid 1615:tid 139956156602112] [client 10.10.3.1:56633] End of script output before headers: rt-server.fcgi
Can anybody help me? Is there any further information in any other log file?
Best Regards
Bernhard Eierschmalz
Scheppach
I'm using RT 4.2.11 using PostgreSQL 9.3 on Ubuntu 14.04
I can't access RT in the moment - the client receives a "500 Internal Server Error" - in Apache error log I can see the following error:
[Fri Mar 11 15:50:08.090973 2016] [fcgid:warn] [pid 1614:tid 139956097853184] [client 10.10.3.1:56631] mod_fcgid: read data timeout in 40 seconds
[Fri Mar 11 15:50:08.091369 2016] [core:error] [pid 1614:tid 139956097853184] [client 10.10.3.1:56631] End of script output before headers: rt-server.fcgi
[Fri Mar 11 15:50:10.705541 2016] [fcgid:warn] [pid 1615:tid 139956156602112] [client 10.10.3.1:56633] mod_fcgid: read data timeout in 40 seconds
[Fri Mar 11 15:50:10.705827 2016] [core:error] [pid 1615:tid 139956156602112] [client 10.10.3.1:56633] End of script output before headers: rt-server.fcgi
Can anybody help me? Is there any further information in any other log file?
Best Regards
Bernhard Eierschmalz
Scheppach