Hi,
I can send email to client-x, but the client-x can't send us email.
The client-x receive an email error with the following message:
"553 sorry, your HELO host name has been denied (#5.7.1)"
My mail server is qmail (1.03 version) on Red Hat Enterprise Linux
Server release 5.
The client-x have Microsoft Exchange and Sophos Email Appliance
(http://sea.sophos.com/docs/esa/sea_docs/en/ The Email Appliance is an
appliance for filtering email.)
In my server, there are not any Sophos products. I currently use
Spamassassin, and clamAV as anti-virus.
I cannot directly verify Sophos' logs, since they are in the client's
server.
The /var/qmail/control/badhelo file on my server doesn't have
extdomain.com. For me, extdomain.com is not a badhelo.
The output of 'tcprulescheck' command is:
[root@srv]# tcprulescheck tcp.qmail-smtp.cdb
rule :
set environment variable QMAILQUEUE=/var/qmail/bin/qmail-scanner-queue.pl
allow connection
[root@srv]#
Seven months ago I installed qmail-103.patch from
http://www.ckdhr.com/ckd/qmail-103.patch
# patch -p1 < qmail-103.patch
# make setup check
I don't know if I need to install another patch for qmail or to do
another thing to resolve this problem.
I did the following test from my server :
[root@srv]# telnet mail.mydomain.com 25
Trying 1.2.3.4...
Connected to mail.mydomain.com.
Escape character is '^]'.
220 mail.mydomain.com ESMTP
EHLO extdomain.com
250-mail.mydomain.com
250-STARTTLS
250-PIPELINING
250-8BITMIME
250-SIZE 22777216
250 AUTH LOGIN PLAIN CRAM-MD5
MAIL FROM:userx@extdomain.com
250 ok
RCPT TO:usery@mydomain.com NOTIFY=success,failure
553 sorry, your HELO host name has been denied (#5.7.1)
I can send emails to everybody (client-x too). I can receive a lot of
emails, but I can't receive emails from client-x.
Someone can give me an idea of ​​what I should do.
Thank so much.
Eduardo
I can send email to client-x, but the client-x can't send us email.
The client-x receive an email error with the following message:
"553 sorry, your HELO host name has been denied (#5.7.1)"
My mail server is qmail (1.03 version) on Red Hat Enterprise Linux
Server release 5.
The client-x have Microsoft Exchange and Sophos Email Appliance
(http://sea.sophos.com/docs/esa/sea_docs/en/ The Email Appliance is an
appliance for filtering email.)
In my server, there are not any Sophos products. I currently use
Spamassassin, and clamAV as anti-virus.
I cannot directly verify Sophos' logs, since they are in the client's
server.
The /var/qmail/control/badhelo file on my server doesn't have
extdomain.com. For me, extdomain.com is not a badhelo.
The output of 'tcprulescheck' command is:
[root@srv]# tcprulescheck tcp.qmail-smtp.cdb
rule :
set environment variable QMAILQUEUE=/var/qmail/bin/qmail-scanner-queue.pl
allow connection
[root@srv]#
Seven months ago I installed qmail-103.patch from
http://www.ckdhr.com/ckd/qmail-103.patch
# patch -p1 < qmail-103.patch
# make setup check
I don't know if I need to install another patch for qmail or to do
another thing to resolve this problem.
I did the following test from my server :
[root@srv]# telnet mail.mydomain.com 25
Trying 1.2.3.4...
Connected to mail.mydomain.com.
Escape character is '^]'.
220 mail.mydomain.com ESMTP
EHLO extdomain.com
250-mail.mydomain.com
250-STARTTLS
250-PIPELINING
250-8BITMIME
250-SIZE 22777216
250 AUTH LOGIN PLAIN CRAM-MD5
MAIL FROM:userx@extdomain.com
250 ok
RCPT TO:usery@mydomain.com NOTIFY=success,failure
553 sorry, your HELO host name has been denied (#5.7.1)
I can send emails to everybody (client-x too). I can receive a lot of
emails, but I can't receive emails from client-x.
Someone can give me an idea of ​​what I should do.
Thank so much.
Eduardo