Mailing List Archive

From RR in south west Ohio to voice services in Atlanta (56 Marietta).
Services are operational, not a single complaint.

8 19 ms 17 ms 19 ms ae-4-0.cr0.chi30.tbone.rr.com [66.109.6.68]
9 18 ms 19 ms 18 ms ae-1-0.pr0.chi10.tbone.rr.com [66.109.6.155]
10 19 ms 18 ms 19 ms xe-11-2-0.edge2.Chicago2.Level3.net [4.59.28.11]
11 21 ms 18 ms 19 ms vlan52.ebr2.Chicago2.Level3.net [4.69.138.190]
12 20 ms 19 ms 19 ms ae-5-5.ebr2.Chicago1.Level3.net [4.69.140.193]
13 47 ms 36 ms 36 ms ae-3-3.ebr2.Atlanta2.Level3.net [4.69.132.74]
14 36 ms 35 ms * ae-11-51.car1.Atlanta1.Level3.net [4.68.103.2]

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

?Success is not final, failure is not fatal: it is the courage to
continue that counts.?
--- Winston Churchill



On Thu, Jun 10, 2010 at 2:36 PM, Devon True <devon at noved.org> wrote:
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> All:
>
> Anyone experiencing VPN issues between Level3 and RR.com around the
> Atlanta area? When customers try to connect from their office (using
> RR.com for Internet) to their firewall at our center (using Level3), VPN
> sessions fail to establish. All traceroutes appear to go through the
> following hops:
>
> 6 12 ms 12 ms 14 ms ae-3-0.cr0.atl20.tbone.rr.com [66.109.6.82]
> 7 15 ms 12 ms 12 ms ae-0-0.pr0.atl20.tbone.rr.com [66.109.6.171]
> 8 15 ms 12 ms 13 ms xe-7-0-0.edge4.Atlanta2.Level3.net [4.59.12.25]
> 9 20 ms 17 ms 18 ms ae-71-52.ebr1.Atlanta2.Level3.net [4.68.103.60]
>
> - --
> Devon
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>
> iEYEARECAAYFAkwRMMsACgkQWP2WrBTHBS/2fQCgiMOOdeGDHffD6X2MNQfrBy+F
> qywAn2F0/YOYC5BOe+k2vGDcchPJ7gLR
> =aT1+
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> _______________________________________________
> Outages mailing list
> Outages at outages.org
> https://puck.nether.net/mailman/listinfo/outages
>

Since early Tuesday morning, we have been suffering with the same issues
attempting to connect VPNs between hosts on Verizon FIOS Business class
(Tampa market) and hosts homed on Level3. We are hearing similar complaints
from other FIOS users, both residential and business, in the Tampa Bay
region.

I'm also seeing noticeably slower throughput between our Road Runner and
FIOS endpoints. The path outbound from Tampa Road Runner toward Verizon is
via Level3 in Atlanta. (return path is via RR's tbone network through DFW)

VPN connections hang and never fully connect. FTP sessions are dying
mid-session, DNS queries randomly fail to complete, and other badness.

It's bad enough we've had to statically route VPN and FTP traffic through
another provider to the destinations we need to hit.


----- Original Message -----
From: "Devon True" <devon@noved.org>
To: <outages at outages.org>
Sent: Thursday, June 10, 2010 2:36 PM
Subject: [outages] VPN Issues Between Level3 and RR.com Around Atlanta?


> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> All:
>
> Anyone experiencing VPN issues between Level3 and RR.com around the
> Atlanta area? When customers try to connect from their office (using
> RR.com for Internet) to their firewall at our center (using Level3), VPN
> sessions fail to establish. All traceroutes appear to go through the
> following hops: