Mailing List Archive

On 3/15/2010 13:28, Jon Radel wrote:
> We're having real trouble getting Verizon Business to pick up routine T1
> outage tickets and actually work them, and the general temperature of
> the techs is frosty. We've now heard rumors of massive (5 figures)
> layoffs coming down the pike from 2 sources, but nothing firm. Anybody
> know if they've got a formal work slowdown going on and / or any
> forecasts as to where this is going?
>

I've been waiting 11 months for a lit building fiber to be provisioned,
so it seems that would be business as usual.

~Seth

On Mon, Mar 15, 2010 at 2:28 PM, Jon Radel <jradel at vantage.com> wrote:
> We're having real trouble getting Verizon Business to pick up routine T1
> outage tickets and actually work them, and the general temperature of the
> techs is frosty. ?We've now heard rumors of massive (5 figures) layoffs
> coming down the pike from 2 sources, but nothing firm. ?Anybody know if
> they've got a formal work slowdown going on and / or any forecasts as to
> where this is going?

Perhaps unrelated, perhaps not, the following email was just received
from our Verizon salesperson:

"I will be out of the office starting 03/15/2010 and will not return
until 12/31/2010.

Please refer all your future emails to: wholesaleinquiry at verizon.com
or call 877-288-6453"

kind regards/ldv

Jon Radel wrote:
> We're having real trouble getting Verizon Business to pick up routine T1
> outage tickets and actually work them, and the general temperature of
> the techs is frosty. We've now heard rumors of massive (5 figures)
> layoffs coming down the pike from 2 sources, but nothing firm. Anybody
> know if they've got a formal work slowdown going on and / or any
> forecasts as to where this is going?

I can't substantiate this with anything written, but I have had several Verizon Biz
techs tell me about "big changes" coming. And I know there were high-level meetings
around the holidays. I'm surprised we haven't heard anything yet.

-MB

http://www.google.com/search?q=verizon+layoff








David Hiers

CCIE (R/S, V), CISSP
ADP Dealer Services
2525 SW 1st Ave.
Suite 300W
Portland, OR 97201
o: 503-205-4467
f: 503-402-3277


-----Original Message-----
From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Micah Brandon
Sent: Monday, March 15, 2010 2:49 PM
To: Jon Radel
Cc: Outages
Subject: Re: [outages] [slightly OT] Verizon Business repairs slowdown???

Jon Radel wrote:
> We're having real trouble getting Verizon Business to pick up routine T1
> outage tickets and actually work them, and the general temperature of
> the techs is frosty. We've now heard rumors of massive (5 figures)
> layoffs coming down the pike from 2 sources, but nothing firm. Anybody
> know if they've got a formal work slowdown going on and / or any
> forecasts as to where this is going?

I can't substantiate this with anything written, but I have had several Verizon Biz
techs tell me about "big changes" coming. And I know there were high-level meetings
around the holidays. I'm surprised we haven't heard anything yet.

-MB
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