Mailing List Archive

Our BVOIP service in Troy, MI seems to be mostly working now. Getting an
occasional "call cannot be completed" for some DIDs but I would say 90% of
DIDs are ringing through to us now. This outage seemed to only affect our
DIDs inbound.

On Fri, Mar 12, 2010 at 10:29 AM, Brian DuRoss <
bduross at learningcaregroup.com> wrote:

> 4
>
> 03/12/2010 9:56 A
>
> NSDNET technical teams continue to investigate the trouble. Teams are
> currently focused on one of the Denver campus routers, specifically one of
> the high speed slots may be failing. There is no ETTR available at this
> time.
>
>
>
> _______________________________________________
> outages mailing list
> outages at outages.org
> https://puck.nether.net/mailman/listinfo/outages
>
>


--
Donovan Niesen
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9

03/12/2010 2:47 P

The BVoIP network has been largely recovered. There are some residual effects due to traffic spikes in traffic, affecting a small number of calls. The next phase of recovery is directed at recovering the many systems that monitor and control the network elements and some of the features in the network. Some of the services (such as teleconference join and transfer connect) which allow the customer to make changes in the feature directly or through an agent continue to be unavailable.

Efforts continue to diagnose the problem with NSDNet, however, they are proceeding with great caution as not to damage the BVoIP platform.

The Birmingham Teleconference center systems are now restored, however, they may still continue to experience extremely high call volumes. Continued sporadic issues to voice conferencing on some bridges, with periodic dead air, are continuing. However, conditions continue to improve. Web Meeting services are stable, ATT Connect services are available but with limited feature availability including impacts to synchronization.


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