Mailing List Archive

We query the BRBL from our filtering servers. We average about 9,000 BRBL positives per day, and have 5200 thus far today. So the volume seems normal.


-----Original Message-----
From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Tuc@T-B-O-H
Sent: Wednesday, June 17, 2009 2:38 PM
To: outages at outages.org
Cc: tuc at t-b-o-h.net
Subject: [outages] Anyone seeing Barracuda reputation failures increase?

Hi,

Today both a customers office and datacenter (Different providers,
different locations, different domains used at each) started getting denied
for email sending by Barracuda Reputation issues. You go to the site, and they
claim its not listed as "poor".

Anyone hear anything through the grapevine about it? Internal
RBL server freaking out, or bad push of an update, etc?

Thanks, Tuc/TBOH
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We're experiencing the same problem. We have a ticket open with
Barracuda presently but they're taking their time to get back to us.
Would love to hear that many other people are having the same problem...

- Jesse

Tuc at T-B-O-H wrote:
> Hi,
>
> Today both a customers office and datacenter (Different providers,
> different locations, different domains used at each) started getting denied
> for email sending by Barracuda Reputation issues. You go to the site, and they
> claim its not listed as "poor".
>
> Anyone hear anything through the grapevine about it? Internal
> RBL server freaking out, or bad push of an update, etc?

Every so often we get one bounced back. Maybe a couple per week where
people off site can't e-mail to us.

But, they aren't on our networks and they are usually coming from places
that are not properly forward/reverse delegated, have no SPF records, do
not talk entirely like a well-behaved SMTP server.

And, the folks having trouble aren't reading the failure messages like
they should and doing what the message says to do.

Honestly, we get more complaints from our customers because of our
grey-listing system than because of the Barracuda. Such is life!

--
bbc at misn.com

One of our own mail servers was getting blocked earlier today, we had
to whitelist its IP.

- alvin

On Wed, Jun 17, 2009 at 12:03 PM, Jesse
Proudman<jesse.proudman-lists at blueboxgrp.com> wrote:
> We're experiencing the same problem. We have a ticket open with Barracuda
> presently but they're taking their time to get back to us. Would love to
> hear that many other people are having the same problem...
>
> - Jesse
>
> Tuc at T-B-O-H wrote:
>>
>> Hi,
>>
>> Today both a customers office and datacenter (Different providers,
>> different locations, different domains used at each) started getting
>> denied
>> for email sending by Barracuda Reputation issues. You go to the site, and
>> they
>> claim its not listed as "poor".
>>
>> Anyone hear anything through the grapevine about it? Internal
>> RBL server freaking out, or bad push of an update, etc?
>
> _______________________________________________
> outages mailing list
> outages at outages.org
> https://puck.nether.net/mailman/listinfo/outages
>