Mailing List Archive

What about good, old-fashioned IRC for live discussion of outages,
sharing of tracerts etc? The mailing list could then be used for planned
outage announcements, updates of current outage status and other
announcement-style posts.

The wiki could host less volatile information - tools, techniques,
public NOC contacts, etc.

CP

Janet Sullivan wrote:
> It occurs to me that this list may in the future be better served by two
> lists - one for outage announcements, and one for discussion. However,
> as this is currently the only list, I'll begin here.
>
> One of the topics I would like to see on an outages wiki would be a list
> of sites one could check for outages. See
> http://www.bgp4.net/wiki/doku.php?id=links:network_status for an old
> example that never really got off the ground. I don't really care
> where such a list lives - but I've wanted one more than once. Does
> anyone have any good links?
>
> What other kinds of topics would be good for an outages wiki? At first
> I was thinking that major outages (undersea cables, etc.) could be
> posted & available via RSS, but I don't see that being kept up to date
> well in the long run. Point being, someone would need to keep it up to
> date, and when things are really, really fubar, I imagine most of the
> people here will be busy with other things. ;-)
>
> _______________________________________________
> outages mailing list
> outages at isotf.org
> https://puck.nether.net/mailman/listinfo/outages

On Mon, 23 Jun 2008, CunningPike wrote:
> What about good, old-fashioned IRC for live discussion of outages, sharing of
> tracerts etc? The mailing list could then be used for planned outage
> announcements, updates of current outage status and other announcement-style
> posts.
>
> The wiki could host less volatile information - tools, techniques, public NOC
> contacts, etc.
>

We have a mailing list, maybe soon a wiki. No IRC right now (yet) or our
community would die.

Gadi.

> CP
>
> Janet Sullivan wrote:
>> It occurs to me that this list may in the future be better served by two
>> lists - one for outage announcements, and one for discussion. However, as
>> this is currently the only list, I'll begin here.
>>
>> One of the topics I would like to see on an outages wiki would be a list
>> of sites one could check for outages. See
>> http://www.bgp4.net/wiki/doku.php?id=links:network_status for an old
>> example that never really got off the ground. I don't really care where
>> such a list lives - but I've wanted one more than once. Does anyone have
>> any good links?
>>
>> What other kinds of topics would be good for an outages wiki? At first I
>> was thinking that major outages (undersea cables, etc.) could be posted &
>> available via RSS, but I don't see that being kept up to date well in the
>> long run. Point being, someone would need to keep it up to date, and when
>> things are really, really fubar, I imagine most of the people here will be
>> busy with other things. ;-)
>>
>> _______________________________________________
>> outages mailing list
>> outages at isotf.org
>> https://puck.nether.net/mailman/listinfo/outages
> _______________________________________________
> outages mailing list
> outages at isotf.org
> https://puck.nether.net/mailman/listinfo/outages
>

On Mon, Jun 23, 2008 at 10:06:31PM -0700, Janet Sullivan wrote:
> One of the topics I would like to see on an outages wiki would be a list
> of sites one could check for outages. See
> http://www.bgp4.net/wiki/doku.php?id=links:network_status for an old
> example that never really got off the ground. I don't really care
> where such a list lives - but I've wanted one more than once. Does
> anyone have any good links?

No, not any more. I used to have one, but that webserver crashed hard.

> What other kinds of topics would be good for an outages wiki? At first
> I was thinking that major outages (undersea cables, etc.) could be
> posted & available via RSS, but I don't see that being kept up to date
> well in the long run. Point being, someone would need to keep it up to
> date, and when things are really, really fubar, I imagine most of the
> people here will be busy with other things. ;-)

Wiki's are good for *knowledge capture*; they're not really much more
than a glorified, searchable scratch pad. They, notably, are *not* a
database, a spreadsheet, a mailing list, a newsgroup, or a ticket
tracking system...

Honestly, probably the *best* thing to do is to make
outages-announce at outages.org be an *OTRS Instance*. New announcements
will start tickets. Comments on old ones will go the right place.

People who want to see status can monitor the OTRS. People who want
announcements can subscribe to the list.

Yes, RT would probably work just as well...

Cheers,
-- jra
--
Jay R. Ashworth Baylink jra at baylink.com
Designer The Things I Think RFC 2100
Ashworth & Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274

Those who cast the vote decide nothing.
Those who count the vote decide everything.
-- (Joseph Stalin)

On Tue, Jun 24, 2008 at 01:23:46AM -0500, Gadi Evron wrote:
> We have a mailing list, maybe soon a wiki. No IRC right now (yet) or our
> community would die.

Specfically: IRC is bad for this because it *does not leave tracks*
(well, without help).

The tracks are very important.

Are we archiving now at puck?

Cheers,
-- jra
--
Jay R. Ashworth Baylink jra at baylink.com
Designer The Things I Think RFC 2100
Ashworth & Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274

Those who cast the vote decide nothing.
Those who count the vote decide everything.
-- (Joseph Stalin)

Ive quite enjoyed the off topic discussion. Where can i sign up for that as
well as the outages stuff?

Thanks

John

On Wed, Jul 2, 2008 at 9:51 PM, Jay R. Ashworth <jra at baylink.com> wrote:

> On Tue, Jun 24, 2008 at 01:23:46AM -0500, Gadi Evron wrote:
> > We have a mailing list, maybe soon a wiki. No IRC right now (yet) or our
> > community would die.
>
> Specfically: IRC is bad for this because it *does not leave tracks*
> (well, without help).
>
> The tracks are very important.
>
> Are we archiving now at puck?
>
> Cheers,
> -- jra
> --
> Jay R. Ashworth Baylink
> jra at baylink.com
> Designer The Things I Think RFC
> 2100
> Ashworth & Associates http://baylink.pitas.com '87
> e24
> St Petersburg FL USA http://photo.imageinc.us +1 727 647
> 1274
>
> Those who cast the vote decide nothing.
> Those who count the vote decide everything.
> -- (Joseph Stalin)
> _______________________________________________
> outages mailing list
> outages at isotf.org
> https://puck.nether.net/mailman/listinfo/outages
>
>
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On Wed, Jul 02, 2008 at 10:13:27PM +0100, John Fox wrote:
> Ive quite enjoyed the off topic discussion. Where can i sign up for
> that as well as the outages stuff?


Ok, I'll expand and formalize my suggestion.

I think that the best approach to this would be to set up an OTRS (or RT)
install which receives the mail for outages@, and which automatically
subscribes all tickets to outages-notify@ *and* outages-discuss at .

The Mailman instance can then handle outages-notify (a broadcast list
which only the OTRS can post to) and outages-discuss, a general
subscription list, where everyone can talk about the tickets, but OTRS
won't hear it.

Users who only want notices subscribe to -notify, users who like the
chat subscribe to -discuss, people who have actual content to
contribute about the outage (which we can all hash out what we mean
by), can actually reply to the OTRS postings to -notify (which must
not mung Reply-To), and those posts will go on the ticket and also to
the two lists.

How's that sound, folks?

Cheers,
-- jr 'why yes, I am a systems analyst with 25 years in email' a
--
Jay R. Ashworth Baylink jra at baylink.com
Designer The Things I Think RFC 2100
Ashworth & Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274

Those who cast the vote decide nothing.
Those who count the vote decide everything.
-- (Joseph Stalin)

+AD4- Ok, I'll expand and formalize my suggestion.
+AD4-
+ADw-snip /+AD4-

+-1

Only question is if there is the needed infrastructure and talent to setup
the ticketing system.

+AH4-JasonG

--

Jason Gurtz wrote:
>> Ok, I'll expand and formalize my suggestion.
>>
> <snip />
>
> +1
>
> Only question is if there is the needed infrastructure and talent to setup
> the ticketing system.
>
> ~JasonG
>
>
>
> ------------------------------------------------------------------------
>
> _______________________________________________
> outages mailing list
> outages at isotf.org
> https://puck.nether.net/mailman/listinfo/outages

I know several list members have already offered to donate time and
hardware to the project. I believe all that is pending is a consensus as
to whether it is valuable to the list as a whole.

Regards,

Chris