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QFX5100 red alarm after power-off
Hi all,

after powering off a QFX5100-48T (request system power-off) the fans are spinning down and the ALARM LED is lightning red. The switch is working and looking as expected without any error messages.

Is this a normal behavior ? Has someone a spare unit for a short test ?

Thanks and kind regards
Giovanni
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Re: QFX5100 red alarm after power-off [ In reply to ]
Hi all,
short update:We experiencing the red alarm only when the management port is connected when powering off the QFX5100-48T - weird...When the management port is not connected when powering down the device, there is no red alarm.
Kind regardsOguzhan
Am Mittwoch, 13. Februar 2019, 12:08:39 MEZ hat Giovanni Bellac via juniper-nsp <juniper-nsp@puck.nether.net> Folgendes geschrieben:

Hi all,

after powering off a QFX5100-48T (request system power-off) the fans are spinning down and the ALARM LED is lightning red. The switch is working and looking as expected without any error messages.

Is this a normal behavior ? Has someone a spare unit for a short test ?

Thanks and kind regards
Giovanni
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Re: QFX5100 red alarm after power-off [ In reply to ]
On Mi, Feb 13, 2019 at 11:08:16 +0000, Giovanni Bellac via juniper-nsp <juniper-nsp@puck.nether.net> wrote:
>
> after powering off a QFX5100-48T (request system power-off) the fans
> are spinning down and the ALARM LED is lightning red. The switch is
> working and looking as expected without any error messages.
>
> Is this a normal behavior ? Has someone a spare unit for a short test ?

Is the switch still powered off or is this after power on (how would you
issue that command while the switch is down?)?


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Re: QFX5100 red alarm after power-off [ In reply to ]
On Wed, Feb 13, 2019 at 11:08:16AM +0000, Giovanni Bellac via juniper-nsp wrote:
> after powering off a QFX5100-48T (request system power-off) the fans are spinning down and the ALARM LED is lightning red. The switch is working and looking as expected without any error messages.
>
> Is this a normal behavior ? Has someone a spare unit for a short test ?

What version? Try upgrading to 17.3R3-S3.3.

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Re: QFX5100 red alarm after power-off [ In reply to ]
Hi,
we are issuing the command (request system power-off) when the switch is booted up normally. We are experiencing this on different JunOS versions (14.1, 17.3, 18.1).
From our last email:
Short update:We experiencing the red alarm only when the management port is connected when powering off the QFX5100-48T - weird...When the management port is not connected when powering down the device, there is no red alarm.
Kind regards


Am Mittwoch, 13. Februar 2019, 16:22:59 MEZ hat Anderson, Charles R <cra@wpi.edu> Folgendes geschrieben:

On Wed, Feb 13, 2019 at 11:08:16AM +0000, Giovanni Bellac via juniper-nsp wrote:
> after powering off a QFX5100-48T (request system power-off) the fans are spinning down and the ALARM LED is lightning red. The switch is working and looking as expected without any error messages.
>
> Is this a normal behavior ? Has someone a spare unit for a short test ?

What version?  Try upgrading to 17.3R3-S3.3.

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Re: QFX5100 red alarm after power-off [ In reply to ]
Why does it matter since the switch is halted/powered off anyway?

On Thu, Feb 14, 2019 at 08:31:43AM +0000, Giovanni Bellac via juniper-nsp wrote:
> Hi,
> we are issuing the command (request system power-off) when the switch is booted up normally. We are experiencing this on different JunOS versions (14.1, 17.3, 18.1).
> From our last email:
> Short update:We experiencing the red alarm only when the management port is connected when powering off the QFX5100-48T - weird...When the management port is not connected when powering down the device, there is no red alarm.
> Kind regards
>
>
> Am Mittwoch, 13. Februar 2019, 16:22:59 MEZ hat Anderson, Charles R <cra@wpi.edu> Folgendes geschrieben:
>
> On Wed, Feb 13, 2019 at 11:08:16AM +0000, Giovanni Bellac via juniper-nsp wrote:
> > after powering off a QFX5100-48T (request system power-off) the fans are spinning down and the ALARM LED is lightning red. The switch is working and looking as expected without any error messages.
> >
> > Is this a normal behavior ? Has someone a spare unit for a short test ?
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Re: QFX5100 red alarm after power-off [ In reply to ]
Hi,
it matters for us, because I want to know the root cause of the red alarm LED when powering it down with an enabled management port.
Kind regards
Am Donnerstag, 14. Februar 2019, 13:12:13 MEZ hat Anderson, Charles R <cra@wpi.edu> Folgendes geschrieben:

Why does it matter since the switch is halted/powered off anyway?

On Thu, Feb 14, 2019 at 08:31:43AM +0000, Giovanni Bellac via juniper-nsp wrote:
>  Hi,
> we are issuing the command (request system power-off) when the switch is booted up normally. We are experiencing this on different JunOS versions (14.1, 17.3, 18.1).
> From our last email:
> Short update:We experiencing the red alarm only when the management port is connected when powering off the QFX5100-48T - weird...When the management port is not connected when powering down the device, there is no red alarm.
> Kind regards
>
>
>    Am Mittwoch, 13. Februar 2019, 16:22:59 MEZ hat Anderson, Charles R <cra@wpi.edu> Folgendes geschrieben: 

>  On Wed, Feb 13, 2019 at 11:08:16AM +0000, Giovanni Bellac via juniper-nsp wrote:
> > after powering off a QFX5100-48T (request system power-off) the fans are spinning down and the ALARM LED is lightning red. The switch is working and looking as expected without any error messages.
> >
> > Is this a normal behavior ? Has someone a spare unit for a short test ?
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Re: QFX5100 red alarm after power-off [ In reply to ]
Maybe it lights the red alarm LED so that someone looking knows that it is shutdown/halted, not running normally.

On Thu, Feb 14, 2019 at 04:57:48PM +0000, Giovanni Bellac via juniper-nsp wrote:
>
> Hi,
> it matters for us, because I want to know the root cause of the red alarm LED when powering it down with an enabled management port.
> Kind regards
> Am Donnerstag, 14. Februar 2019, 13:12:13 MEZ hat Anderson, Charles R <cra@wpi.edu> Folgendes geschrieben:
>
> Why does it matter since the switch is halted/powered off anyway?
>
> On Thu, Feb 14, 2019 at 08:31:43AM +0000, Giovanni Bellac via juniper-nsp wrote:
> >? Hi,
> > we are issuing the command (request system power-off) when the switch is booted up normally. We are experiencing this on different JunOS versions (14.1, 17.3, 18.1).
> > From our last email:
> > Short update:We experiencing the red alarm only when the management port is connected when powering off the QFX5100-48T - weird...When the management port is not connected when powering down the device, there is no red alarm.
> > Kind regards
> >
> >
> >? ? Am Mittwoch, 13. Februar 2019, 16:22:59 MEZ hat Anderson, Charles R <cra@wpi.edu> Folgendes geschrieben:?
> >?
> >? On Wed, Feb 13, 2019 at 11:08:16AM +0000, Giovanni Bellac via juniper-nsp wrote:
> > > after powering off a QFX5100-48T (request system power-off) the fans are spinning down and the ALARM LED is lightning red. The switch is working and looking as expected without any error messages.
> > >
> > > Is this a normal behavior ? Has someone a spare unit for a short test ?
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Re: QFX5100 red alarm after power-off [ In reply to ]
    Then you should open a ticket with the JTAC.

-----
Alain Hebert ahebert@pubnix.net
PubNIX Inc.
50 boul. St-Charles
P.O. Box 26770 Beaconsfield, Quebec H9W 6G7
Tel: 514-990-5911 http://www.pubnix.net Fax: 514-990-9443

On 2/14/19 11:57 AM, Giovanni Bellac via juniper-nsp wrote:
>
> Hi,
> it matters for us, because I want to know the root cause of the red alarm LED when powering it down with an enabled management port.
> Kind regards
> Am Donnerstag, 14. Februar 2019, 13:12:13 MEZ hat Anderson, Charles R <cra@wpi.edu> Folgendes geschrieben:
>
> Why does it matter since the switch is halted/powered off anyway?
>
> On Thu, Feb 14, 2019 at 08:31:43AM +0000, Giovanni Bellac via juniper-nsp wrote:
>>   Hi,
>> we are issuing the command (request system power-off) when the switch is booted up normally. We are experiencing this on different JunOS versions (14.1, 17.3, 18.1).
>> From our last email:
>> Short update:We experiencing the red alarm only when the management port is connected when powering off the QFX5100-48T - weird...When the management port is not connected when powering down the device, there is no red alarm.
>> Kind regards
>>
>>
>>     Am Mittwoch, 13. Februar 2019, 16:22:59 MEZ hat Anderson, Charles R <cra@wpi.edu> Folgendes geschrieben:
>>
>>   On Wed, Feb 13, 2019 at 11:08:16AM +0000, Giovanni Bellac via juniper-nsp wrote:
>>> after powering off a QFX5100-48T (request system power-off) the fans are spinning down and the ALARM LED is lightning red. The switch is working and looking as expected without any error messages.
>>>
>>> Is this a normal behavior ? Has someone a spare unit for a short test ?
> _______________________________________________
> juniper-nsp mailing list juniper-nsp@puck.nether.net
> https://puck.nether.net/mailman/listinfo/juniper-nsp

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Re: QFX5100 red alarm after power-off [ In reply to ]
Ask your SE, it might be faster.

But sometimes the piece of software that actually control those LEDs
(and the whole chassis) runs on the OS that you have just powered off.
Maybe the red LED means that there's no chassis mgmt at all. That's
why we get extremely loud fans on power up and they calm down as soon
as the chassis mgmt process kicks in.

Luis

On Thu, Feb 14, 2019 at 3:57 PM Alain Hebert <ahebert@pubnix.net> wrote:
>
> Then you should open a ticket with the JTAC.
>
> -----
> Alain Hebert ahebert@pubnix.net
> PubNIX Inc.
> 50 boul. St-Charles
> P.O. Box 26770 Beaconsfield, Quebec H9W 6G7
> Tel: 514-990-5911 http://www.pubnix.net Fax: 514-990-9443
>
> On 2/14/19 11:57 AM, Giovanni Bellac via juniper-nsp wrote:
> >
> > Hi,
> > it matters for us, because I want to know the root cause of the red alarm LED when powering it down with an enabled management port.
> > Kind regards
> > Am Donnerstag, 14. Februar 2019, 13:12:13 MEZ hat Anderson, Charles R <cra@wpi.edu> Folgendes geschrieben:
> >
> > Why does it matter since the switch is halted/powered off anyway?
> >
> > On Thu, Feb 14, 2019 at 08:31:43AM +0000, Giovanni Bellac via juniper-nsp wrote:
> >> Hi,
> >> we are issuing the command (request system power-off) when the switch is booted up normally. We are experiencing this on different JunOS versions (14.1, 17.3, 18.1).
> >> From our last email:
> >> Short update:We experiencing the red alarm only when the management port is connected when powering off the QFX5100-48T - weird...When the management port is not connected when powering down the device, there is no red alarm.
> >> Kind regards
> >>
> >>
> >> Am Mittwoch, 13. Februar 2019, 16:22:59 MEZ hat Anderson, Charles R <cra@wpi.edu> Folgendes geschrieben:
> >>
> >> On Wed, Feb 13, 2019 at 11:08:16AM +0000, Giovanni Bellac via juniper-nsp wrote:
> >>> after powering off a QFX5100-48T (request system power-off) the fans are spinning down and the ALARM LED is lightning red. The switch is working and looking as expected without any error messages.
> >>>
> >>> Is this a normal behavior ? Has someone a spare unit for a short test ?
> > _______________________________________________
> > juniper-nsp mailing list juniper-nsp@puck.nether.net
> > https://puck.nether.net/mailman/listinfo/juniper-nsp
>
> _______________________________________________
> juniper-nsp mailing list juniper-nsp@puck.nether.net
> https://puck.nether.net/mailman/listinfo/juniper-nsp
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Re: QFX5100 red alarm after power-off [ In reply to ]
From https://www.juniper.net/documentation/en_US/release-independent/junos/topics/reference/specifications/chassis-qfx5100-status-leds.html

Red Alarm = A major hardware fault has occurred, such as a temperature alarm or power failure, and the switch has halted.

From this it appears NOT having the Management Port active but configured is consider a "major hardware fault" when switch is in 'system halt or power-off' state. I might very well assume that besides QFX5100 other products, like 5110 and EX4600 and maybe other EX switches, function the same.

For EX4300 its page states, for RED Alarm:

There is a major alarm. A major alarm indicates a critical error condition that requires immediate attention.

Note: When you connect power to the switch, the Alarm (ALM) LED glows red. This behavior is normal. Plugging an active Ethernet cable into the management (MGMT) port on the switch completes the network link and turns off the ALM LED. (See Connecting a Device to a Network for Out-of-Band Management.)

Connecting the switch to a dedicated management console instead of a network does not affect the ALM LED. The LED remains red until the switch is connected to a network.

An easy test for your QFX5100 would be to power it up and disconnect Management Port and see if alarm goes RED, that is, works like EX4300.

My 2 cents worth.

Richard McGovern
Sr Sales Engineer, Juniper Networks
978-618-3342


?On 2/14/19, 12:33 PM, "Anderson, Charles R" <cra@wpi.edu> wrote:

Maybe it lights the red alarm LED so that someone looking knows that it is shutdown/halted, not running normally.

On Thu, Feb 14, 2019 at 04:57:48PM +0000, Giovanni Bellac via juniper-nsp wrote:
>
> Hi,
> it matters for us, because I want to know the root cause of the red alarm LED when powering it down with an enabled management port.
> Kind regards
> Am Donnerstag, 14. Februar 2019, 13:12:13 MEZ hat Anderson, Charles R <cra@wpi.edu> Folgendes geschrieben:
>
> Why does it matter since the switch is halted/powered off anyway?
>
> On Thu, Feb 14, 2019 at 08:31:43AM +0000, Giovanni Bellac via juniper-nsp wrote:
> > Hi,
> > we are issuing the command (request system power-off) when the switch is booted up normally. We are experiencing this on different JunOS versions (14.1, 17.3, 18.1).
> > From our last email:
> > Short update:We experiencing the red alarm only when the management port is connected when powering off the QFX5100-48T - weird...When the management port is not connected when powering down the device, there is no red alarm.
> > Kind regards
> >
> >
> > Am Mittwoch, 13. Februar 2019, 16:22:59 MEZ hat Anderson, Charles R <cra@wpi.edu> Folgendes geschrieben:
> >
> > On Wed, Feb 13, 2019 at 11:08:16AM +0000, Giovanni Bellac via juniper-nsp wrote:
> > > after powering off a QFX5100-48T (request system power-off) the fans are spinning down and the ALARM LED is lightning red. The switch is working and looking as expected without any error messages.
> > >
> > > Is this a normal behavior ? Has someone a spare unit for a short test ?



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Re: QFX5100 red alarm after power-off [ In reply to ]
You can also disable the Management Ethernet alarm:

set chassis alarm management-ethernet link-down ignore


On Fri, Feb 15, 2019 at 08:01:11PM +0000, Richard McGovern wrote:
> From https://www.juniper.net/documentation/en_US/release-independent/junos/topics/reference/specifications/chassis-qfx5100-status-leds.html
>
> Red Alarm = A major hardware fault has occurred, such as a temperature alarm or power failure, and the switch has halted.
>
> From this it appears NOT having the Management Port active but configured is consider a "major hardware fault" when switch is in 'system halt or power-off' state. I might very well assume that besides QFX5100 other products, like 5110 and EX4600 and maybe other EX switches, function the same.
>
> For EX4300 its page states, for RED Alarm:
>
> There is a major alarm. A major alarm indicates a critical error condition that requires immediate attention.
>
> Note: When you connect power to the switch, the Alarm (ALM) LED glows red. This behavior is normal. Plugging an active Ethernet cable into the management (MGMT) port on the switch completes the network link and turns off the ALM LED. (See Connecting a Device to a Network for Out-of-Band Management.)
>
> Connecting the switch to a dedicated management console instead of a network does not affect the ALM LED. The LED remains red until the switch is connected to a network.
>
> An easy test for your QFX5100 would be to power it up and disconnect Management Port and see if alarm goes RED, that is, works like EX4300.
>
> My 2 cents worth.
>
> Richard McGovern
> Sr Sales Engineer, Juniper Networks
> 978-618-3342
>
>
> ?On 2/14/19, 12:33 PM, "Anderson, Charles R" <cra@wpi.edu> wrote:
>
> Maybe it lights the red alarm LED so that someone looking knows that it is shutdown/halted, not running normally.
>
> On Thu, Feb 14, 2019 at 04:57:48PM +0000, Giovanni Bellac via juniper-nsp wrote:
> >
> > Hi,
> > it matters for us, because I want to know the root cause of the red alarm LED when powering it down with an enabled management port.
> > Kind regards
> > Am Donnerstag, 14. Februar 2019, 13:12:13 MEZ hat Anderson, Charles R <cra@wpi.edu> Folgendes geschrieben:
> >
> > Why does it matter since the switch is halted/powered off anyway?
> >
> > On Thu, Feb 14, 2019 at 08:31:43AM +0000, Giovanni Bellac via juniper-nsp wrote:
> > > Hi,
> > > we are issuing the command (request system power-off) when the switch is booted up normally. We are experiencing this on different JunOS versions (14.1, 17.3, 18.1).
> > > From our last email:
> > > Short update:We experiencing the red alarm only when the management port is connected when powering off the QFX5100-48T - weird...When the management port is not connected when powering down the device, there is no red alarm.
> > > Kind regards
> > >
> > >
> > > Am Mittwoch, 13. Februar 2019, 16:22:59 MEZ hat Anderson, Charles R <cra@wpi.edu> Folgendes geschrieben:
> > >
> > > On Wed, Feb 13, 2019 at 11:08:16AM +0000, Giovanni Bellac via juniper-nsp wrote:
> > > > after powering off a QFX5100-48T (request system power-off) the fans are spinning down and the ALARM LED is lightning red. The switch is working and looking as expected without any error messages.
> > > >
> > > > Is this a normal behavior ? Has someone a spare unit for a short test ?
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