Mailing List Archive

#11910: TV Metadata Lookup Fails
-----------------------------------------+----------------------------
Reporter: Steven Côté <steven.cote@…> | Owner: wagnerrp
Type: Bug Report - General | Status: new
Priority: minor | Milestone: unknown
Component: Bindings - Python | Version: 0.27-fixes
Severity: medium | Resolution:
Keywords: tvdb | Ticket locked: 0
-----------------------------------------+----------------------------

Comment (by wagnerrp):

{{{
> dig www.thetvdb.com

; <<>> DiG 9.8.3-P4 <<>> www.thetvdb.com
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 62781
;; flags: qr rd ra; QUERY: 1, ANSWER: 6, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;www.thetvdb.com. IN A

;; ANSWER SECTION:
www.thetvdb.com. 300 IN CNAME thetvdb.com.
}}}

The ''www.thetvdb.com'' subdomain is nothing but a pointer to
''thtvdb.com'', so which one we choose makes no difference. ''ttvdb.py''
works fine here. Could you give some more information on what's
happening?

--
Ticket URL: <http://code.mythtv.org/trac/ticket/11910#comment:1>
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#11910: TV Metadata Lookup Fails
-----------------------------------------+----------------------------
Reporter: Steven Côté <steven.cote@…> | Owner: wagnerrp
Type: Bug Report - General | Status: new
Priority: minor | Milestone: unknown
Component: Bindings - Python | Version: 0.27-fixes
Severity: medium | Resolution:
Keywords: tvdb | Ticket locked: 0
-----------------------------------------+----------------------------

Comment (by Steven Côté <steven.cote@…>):

The forum discussion that the upstream patch referred to goes into a lot
of detail.
http://forums.thetvdb.com/viewtopic.php?f=4&t=12909

The tl;dr version is that depending where in the world you're making the
query from, www.thetvdb.com isn't consistently translated into
thetvdb.com. To answer why would require someone with superior knowledge
of DNS than myself.

It seems to have something to do with the reliability of cloudflare (who
are tvdb's dns providers?). Looking at the forums, it looks like there's a
bunch of new posts in and around the beginning of this month which is when
I started having problems.

For me personally (based in the UK), the tvdb script is timing out because
it's unable to resolve the url with the "www" prefixed. I'll double check
if it's the 503 http error mentioned in the forum that everyone else is
reporting when I get home from work tonight.

--
Ticket URL: <http://code.mythtv.org/trac/ticket/11910#comment:2>
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#11910: TV Metadata Lookup Fails
-----------------------------------------+----------------------------
Reporter: Steven Côté <steven.cote@…> | Owner: wagnerrp
Type: Bug Report - General | Status: new
Priority: minor | Milestone: unknown
Component: Bindings - Python | Version: 0.27-fixes
Severity: medium | Resolution:
Keywords: tvdb | Ticket locked: 0
-----------------------------------------+----------------------------

Comment (by Steven Côté <steven.cote@…>):

Well that was weird. I tried running dig a few times from the same box I
have my MythTV installation. On three different attempts, I got three
different answers back!

I think there may be something going on with their servers at the moment,
so I think I'll leave it a couple days and try again once things settle
down.

--
Ticket URL: <http://code.mythtv.org/trac/ticket/11910#comment:3>
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#11910: TV Metadata Lookup Fails
-----------------------------------------+----------------------------
Reporter: Steven Côté <steven.cote@…> | Owner: wagnerrp
Type: Bug Report - General | Status: new
Priority: minor | Milestone: unknown
Component: Bindings - Python | Version: 0.27-fixes
Severity: medium | Resolution:
Keywords: tvdb | Ticket locked: 0
-----------------------------------------+----------------------------

Comment (by wagnerrp):

You should be seeing a list of five addresses. The addresses themselves
will remain the same, but their ordering will be different each time. It's
a simple form of load balancing.

--
Ticket URL: <http://code.mythtv.org/trac/ticket/11910#comment:4>
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#11910: TV Metadata Lookup Fails
-----------------------------------------+----------------------------
Reporter: Steven Côté <steven.cote@…> | Owner: wagnerrp
Type: Bug Report - General | Status: new
Priority: minor | Milestone: unknown
Component: Bindings - Python | Version: 0.27-fixes
Severity: medium | Resolution:
Keywords: tvdb | Ticket locked: 0
-----------------------------------------+----------------------------

Comment (by Steven Côté <steven.cote@…>):

It's all really quite strange. From the computers at work, I'm seeing the
five addresses and the pointer. From home the output of dig is:
{{{
$ dig www.thetvdb.org

; <<>> DiG 9.8.1-P1 <<>> www.thetvdb.org
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 64732
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;www.thetvdb.org. IN A

;; ANSWER SECTION:
www.thetvdb.org. 120 IN A 54.235.159.97
}}}

The actual result of this is that when I try to run ttvdb.py, it times
out.

{{{
$ /usr/share/mythtv/metadata/Television/ttvdb.py -d -l en -a GB -M "The
Walking Dead"
opts {'usage': False, 'configure': '', 'screenshot': False, 'num_seasons':
False, 'language': 'en', 'poster': False, 'mythvideo': False, 'list':
True, 'collection': False, 'fanart': False, 'banner': False, 'raw': False,
'version': False, 'numbers': False, 'country': 'GB', 'test': False,
'data': False, 'debug': True, 'interactive': False}

args [u'The Walking Dead']
[u'The Walking Dead']
####################
# series_season_ep array( [u'The Walking Dead'] )
####################
# Starting tvtvb
# Processing (The Walking Dead) Series
# ..got tvdb mirrors
# Start to process series or series_season_ep
####################
2013-10-19 07:24:59,830) DEBUG Searching for show The%20Walking%20Dead
2013-10-19 07:24:59,831) DEBUG Retrieving URL
http://www.thetvdb.com/api/GetSeries.php?seriesname=The%20Walking%20Dead&language=en
! Error: Could not connect to server: <urlopen error [Errno 101] Network
is unreachable>
}}}

Trying that URL in the browser, it times out, but dropping the www prefix
returns the expected XML.

--
Ticket URL: <http://code.mythtv.org/trac/ticket/11910#comment:5>
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#11910: TV Metadata Lookup Fails
-----------------------------------------+----------------------------
Reporter: Steven Côté <steven.cote@…> | Owner: wagnerrp
Type: Bug Report - General | Status: new
Priority: minor | Milestone: unknown
Component: Bindings - Python | Version: 0.27-fixes
Severity: medium | Resolution:
Keywords: tvdb | Ticket locked: 0
-----------------------------------------+----------------------------

Comment (by Steven Côté <steven.cote@…>):

Not a lot of movement here. For the time being I'm working around my
specific issue by using the Google public DNS which is giving me much more
consistent results than my own ISP.

However, the actual bug was to raise the issue that the tvdb_api.py script
has fallen out of sync with upstream, which is still true.

--
Ticket URL: <http://code.mythtv.org/trac/ticket/11910#comment:6>
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#11910: TV Metadata Lookup Fails
-----------------------------------------+--------------------------------
Reporter: Steven Côté <steven.cote@…> | Owner: Raymond Wagner
Type: Bug Report - General | Status: new
Priority: minor | Milestone: unknown
Component: Bindings - Python | Version: 0.27-fixes
Severity: medium | Resolution:
Keywords: tvdb | Ticket locked: 0
-----------------------------------------+--------------------------------

Comment (by jasongillis):

It looks like this issue was probably fixed in Aug 2017 with the change to
the JSON API (commit e60c0283eda6f2e094a0b002eaea72f0ba06455b).

Also, this ticket was probably logged against code using the XML API which
isn't supported by TVDB anymore.

--
Ticket URL: <https://code.mythtv.org/trac/ticket/11910#comment:7>
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#11910: TV Metadata Lookup Fails
-----------------------------------------+--------------------------------
Reporter: Steven Côté <steven.cote@…> | Owner: Raymond Wagner
Type: Bug Report - General | Status: closed
Priority: minor | Milestone: unknown
Component: Bindings - Python | Version: 0.27-fixes
Severity: medium | Resolution: Unverified
Keywords: tvdb | Ticket locked: 0
-----------------------------------------+--------------------------------
Changes (by Stuart Auchterlonie):

* status: new => closed
* resolution: => Unverified


Comment:

Closing out old tickets.

--
Ticket URL: <https://code.mythtv.org/trac/ticket/11910#comment:8>
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