Mailing List Archive

AFAIK, It's not possible. All dtmf events must be sent as SCCP events to
CCM for IPPhones.

/Wes

> -----Original Message-----
> From: cisco-voip-bounces@puck.nether.net
> [mailto:cisco-voip-bounces@puck.nether.net]On Behalf Of Jim Brunetti
> Sent: Saturday, July 10, 2004 11:49 AM
> To: cisco-voip@puck.nether.net
> Subject: [cisco-voip] In-band DTMF with Cisco Call Manager
>
>
>
> Anyone know how to set DTMF signaling to be in-band using Call Manager
> 3.3 and a 7960 IP phone? The phone is using Skinny to talk to the Call
> Manager.
>
>
>
>
>
> jim.brunetti@usa.net
>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip

The problem is actually between my PSTN gateway and the CCM (I'm guessing).
The CCM is doing dtmf-relay which my gateway does not support. The weird
thing about all of this is that when we first set everything up, we were
seeing inband DTMF from the phone/CCM and everything worked great. A few days
later it magically changed to H245 and no one knows why or how to switch it
back.

"Wes Sisk" <wsisk@cisco.com> wrote:

> AFAIK, It's not possible. All dtmf events must be sent as SCCP events to
> CCM for IPPhones.
>
> /Wes
>
> > -----Original Message-----
> > From: cisco-voip-bounces@puck.nether.net
> > [mailto:cisco-voip-bounces@puck.nether.net]On Behalf Of Jim Brunetti
> > Sent: Saturday, July 10, 2004 11:49 AM
> > To: cisco-voip@puck.nether.net
> > Subject: [cisco-voip] In-band DTMF with Cisco Call Manager
> >
> >
> >
> > Anyone know how to set DTMF signaling to be in-band using Call Manager
> > 3.3 and a 7960 IP phone? The phone is using Skinny to talk to the Call
> > Manager.
> >
> >
> >
> >
> >
> > jim.brunetti@usa.net
> >
> >
> >
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip@puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
>
>






jim.brunetti@usa.net

What sort of gateway is it?

________________________________

From: cisco-voip-bounces@puck.nether.net on behalf of Jim Brunetti
Sent: Sat 7/10/2004 2:40 PM
To: Wes Sisk; Jim Brunetti; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] In-band DTMF with Cisco Call Manager



The problem is actually between my PSTN gateway and the CCM (I'm guessing).
The CCM is doing dtmf-relay which my gateway does not support. The weird
thing about all of this is that when we first set everything up, we were
seeing inband DTMF from the phone/CCM and everything worked great. A few days
later it magically changed to H245 and no one knows why or how to switch it
back.

The MASERGY VoIP network is configured to support the following combination of
codecs & DTMF signaling:

1--G.711, utilizing inband signaling. The DTMF tones are actually passed
through the RTP audio stream without utilizing RFC 2833; and,
2--G.729 with RFC 2833.

Our customer with the CCM is using G.711. The CCM talks to a Nextone box via
H.323. The Nextone converts H.323 to SIP and passes the traffic to our SONUS
PSTN gateway.

"Walenta, Phil" <philip.walenta@berbee.com> wrote:

> What sort of gateway is it?
>
> ________________________________
>
> From: cisco-voip-bounces@puck.nether.net on behalf of Jim Brunetti
> Sent: Sat 7/10/2004 2:40 PM
> To: Wes Sisk; Jim Brunetti; cisco-voip@puck.nether.net
> Subject: RE: [cisco-voip] In-band DTMF with Cisco Call Manager
>
>
>
> The problem is actually between my PSTN gateway and the CCM (I'm guessing).
> The CCM is doing dtmf-relay which my gateway does not support. The weird
> thing about all of this is that when we first set everything up, we were
> seeing inband DTMF from the phone/CCM and everything worked great. A few
days
> later it magically changed to H245 and no one knows why or how to switch it
> back.
>
>
>
>






jim.brunetti@usa.net

Jim,

Very old 7960 phone loads generated the true DTMF tone when using
speakerphone so that output of the speaker was picked up by the mic and
the tone appeared inband. We changed the speaker tone to be a generic
"beep" instead of the true DTMF tone becuase some destinations were
detecting doubld DTMF OOB and in band.

Other than this, I have never heard of the 7960 sending digits inband
when using SCCP phone loads. The SIP and MGCP phone loads for the 7960
appear to have this option.

Can you clarify what model ipphones you are using?

/Wes

Jim Brunetti wrote:

>The problem is actually between my PSTN gateway and the CCM (I'm guessing).
>The CCM is doing dtmf-relay which my gateway does not support. The weird
>thing about all of this is that when we first set everything up, we were
>seeing inband DTMF from the phone/CCM and everything worked great. A few days
>later it magically changed to H245 and no one knows why or how to switch it
>back.
>
>"Wes Sisk" <wsisk@cisco.com> wrote:
>
>
>
>>AFAIK, It's not possible. All dtmf events must be sent as SCCP events to
>>CCM for IPPhones.
>>
>>/Wes
>>
>>
>>
>>>-----Original Message-----
>>>From: cisco-voip-bounces@puck.nether.net
>>>[mailto:cisco-voip-bounces@puck.nether.net]On Behalf Of Jim Brunetti
>>>Sent: Saturday, July 10, 2004 11:49 AM
>>>To: cisco-voip@puck.nether.net
>>>Subject: [cisco-voip] In-band DTMF with Cisco Call Manager
>>>
>>>
>>>
>>>Anyone know how to set DTMF signaling to be in-band using Call Manager
>>>3.3 and a 7960 IP phone? The phone is using Skinny to talk to the Call
>>>Manager.
>>>
>>>
>>>
>>>
>>>
>>>jim.brunetti@usa.net
>>>
>>>
>>>
>>>_______________________________________________
>>>cisco-voip mailing list
>>>cisco-voip@puck.nether.net
>>>https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>
>>
>
>
>
>
>
>
>jim.brunetti@usa.net
>
>
>
>

Thanks, Wes. I'm pretty sure the phones are 7960G phones. I will find out if
they were testing using the speakerphone. Supposedly things stopped working
after some patches were applied to the CCM, so this explanation makes sense.
In the meantime, I have heard that using a 7200 as a Voice Gateway in between
the CCM and my Nextone/Sonus could help with this problem. Any recommended
IOS versions for a 7204?

Wes Sisk <wsisk@cisco.com> wrote:

> Jim,
>
> Very old 7960 phone loads generated the true DTMF tone when using
> speakerphone so that output of the speaker was picked up by the mic and
> the tone appeared inband. We changed the speaker tone to be a generic
> "beep" instead of the true DTMF tone becuase some destinations were
> detecting doubld DTMF OOB and in band.
>
> Other than this, I have never heard of the 7960 sending digits inband
> when using SCCP phone loads. The SIP and MGCP phone loads for the 7960
> appear to have this option.
>
> Can you clarify what model ipphones you are using?
>
> /Wes
>
> Jim Brunetti wrote:
>
> >The problem is actually between my PSTN gateway and the CCM (I'm guessing).

> >The CCM is doing dtmf-relay which my gateway does not support. The weird
> >thing about all of this is that when we first set everything up, we were
> >seeing inband DTMF from the phone/CCM and everything worked great. A few
days
> >later it magically changed to H245 and no one knows why or how to switch
it
> >back.
> >
> >"Wes Sisk" <wsisk@cisco.com> wrote:
> >
> >
> >
> >>AFAIK, It's not possible. All dtmf events must be sent as SCCP events to
> >>CCM for IPPhones.
> >>
> >>/Wes
> >>
> >>
> >>
> >>>-----Original Message-----
> >>>From: cisco-voip-bounces@puck.nether.net
> >>>[mailto:cisco-voip-bounces@puck.nether.net]On Behalf Of Jim Brunetti
> >>>Sent: Saturday, July 10, 2004 11:49 AM
> >>>To: cisco-voip@puck.nether.net
> >>>Subject: [cisco-voip] In-band DTMF with Cisco Call Manager
> >>>
> >>>
> >>>
> >>>Anyone know how to set DTMF signaling to be in-band using Call Manager
> >>>3.3 and a 7960 IP phone? The phone is using Skinny to talk to the Call
> >>>Manager.
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>jim.brunetti@usa.net
> >>>
> >>>
> >>>
> >>>_______________________________________________
> >>>cisco-voip mailing list
> >>>cisco-voip@puck.nether.net
> >>>https://puck.nether.net/mailman/listinfo/cisco-voip
> >>>
> >>>
> >>
> >>
> >
> >
> >
> >
> >
> >
> >jim.brunetti@usa.net
> >
> >
> >
> >
>






jim.brunetti@usa.net

We were running the test using speakerphone just as you suspected.

One thing we have just tried is to use Cisco's new IP-IP Gateway software and
install a 7200 between our Nextone and
the CCM (make the Cisco 7200 be an IP-IP gateway instead of an IP-PSTN
gateway) but are still having problems. Has anyone used this software
before? Is it capable of terminating DTMF-relay on the one IP leg
facing the CCM and originating inband DTMF on the other leg facing our
Sonus?


Jim Brunetti <jim.brunetti@usa.net> wrote:

> Thanks, Wes. I'm pretty sure the phones are 7960G phones. I will find out
if
> they were testing using the speakerphone. Supposedly things stopped
working
> after some patches were applied to the CCM, so this explanation makes sense.

> In the meantime, I have heard that using a 7200 as a Voice Gateway in
between
> the CCM and my Nextone/Sonus could help with this problem. Any recommended
> IOS versions for a 7204?
>
> Wes Sisk <wsisk@cisco.com> wrote:
>
> > Jim,
> >
> > Very old 7960 phone loads generated the true DTMF tone when using
> > speakerphone so that output of the speaker was picked up by the mic and
> > the tone appeared inband. We changed the speaker tone to be a generic
> > "beep" instead of the true DTMF tone becuase some destinations were
> > detecting doubld DTMF OOB and in band.
> >
> > Other than this, I have never heard of the 7960 sending digits inband
> > when using SCCP phone loads. The SIP and MGCP phone loads for the 7960
> > appear to have this option.
> >
> > Can you clarify what model ipphones you are using?
> >
> > /Wes
> >
> > Jim Brunetti wrote:
> >
> > >The problem is actually between my PSTN gateway and the CCM (I'm
guessing).
>
> > >The CCM is doing dtmf-relay which my gateway does not support. The
weird
> > >thing about all of this is that when we first set everything up, we were
> > >seeing inband DTMF from the phone/CCM and everything worked great. A
few
> days
> > >later it magically changed to H245 and no one knows why or how to switch
> it
> > >back.
> > >
> > >"Wes Sisk" <wsisk@cisco.com> wrote:
> > >
> > >
> > >
> > >>AFAIK, It's not possible. All dtmf events must be sent as SCCP events
to
> > >>CCM for IPPhones.
> > >>
> > >>/Wes
> > >>
> > >>
> > >>
> > >>>-----Original Message-----
> > >>>From: cisco-voip-bounces@puck.nether.net
> > >>>[mailto:cisco-voip-bounces@puck.nether.net]On Behalf Of Jim Brunetti
> > >>>Sent: Saturday, July 10, 2004 11:49 AM
> > >>>To: cisco-voip@puck.nether.net
> > >>>Subject: [cisco-voip] In-band DTMF with Cisco Call Manager
> > >>>
> > >>>
> > >>>
> > >>>Anyone know how to set DTMF signaling to be in-band using Call Manager
> > >>>3.3 and a 7960 IP phone? The phone is using Skinny to talk to the Call
> > >>>Manager.
> > >>>
> > >>>
> > >>>
> > >>>
> > >>>
> > >>>jim.brunetti@usa.net
> > >>>
> > >>>
> > >>>
> > >>>_______________________________________________
> > >>>cisco-voip mailing list
> > >>>cisco-voip@puck.nether.net
> > >>>https://puck.nether.net/mailman/listinfo/cisco-voip
> > >>>
> > >>>
> > >>
> > >>
> > >
> > >
> > >
> > >
> > >
> > >
> > >jim.brunetti@usa.net
> > >
> > >
> > >
> > >
> >
>
>
>
>
>
>
> jim.brunetti@usa.net
>
>
>






jim.brunetti@usa.net

Jim,

Can you provide more details of your setup and info about your PSTN gateway?

If it is using h323 to communicate with CCM, we may be able to set "mtp
required" on the gateway and have an MTP take the OOB dtmf events and insert
them into the audio stream. MAYBE.

/Wes

> -----Original Message-----
> From: Jim Brunetti [mailto:jim.brunetti@usa.net]
> Sent: Thursday, July 15, 2004 7:48 AM
> To: Jim Brunetti; Wes Sisk; Jim Brunetti
> Cc: cisco-voip@puck.nether.net
> Subject: Re: [cisco-voip] In-band DTMF with Cisco Call Manager
>
>
> We were running the test using speakerphone just as you suspected.
>
> One thing we have just tried is to use Cisco's new IP-IP Gateway
> software and
> install a 7200 between our Nextone and
> the CCM (make the Cisco 7200 be an IP-IP gateway instead of an IP-PSTN
> gateway) but are still having problems. Has anyone used this software
> before? Is it capable of terminating DTMF-relay on the one IP leg
> facing the CCM and originating inband DTMF on the other leg facing our
> Sonus?
>
>
> Jim Brunetti <jim.brunetti@usa.net> wrote:
>
> > Thanks, Wes. I'm pretty sure the phones are 7960G phones. I
> will find out
> if
> > they were testing using the speakerphone. Supposedly things stopped
> working
> > after some patches were applied to the CCM, so this explanation
> makes sense.
>
> > In the meantime, I have heard that using a 7200 as a Voice Gateway in
> between
> > the CCM and my Nextone/Sonus could help with this problem. Any
> recommended
> > IOS versions for a 7204?
> >
> > Wes Sisk <wsisk@cisco.com> wrote:
> >
> > > Jim,
> > >
> > > Very old 7960 phone loads generated the true DTMF tone when using
> > > speakerphone so that output of the speaker was picked up by
> the mic and
> > > the tone appeared inband. We changed the speaker tone to be
> a generic
> > > "beep" instead of the true DTMF tone becuase some destinations were
> > > detecting doubld DTMF OOB and in band.
> > >
> > > Other than this, I have never heard of the 7960 sending digits inband
> > > when using SCCP phone loads. The SIP and MGCP phone loads
> for the 7960
> > > appear to have this option.
> > >
> > > Can you clarify what model ipphones you are using?
> > >
> > > /Wes
> > >
> > > Jim Brunetti wrote:
> > >
> > > >The problem is actually between my PSTN gateway and the CCM (I'm
> guessing).
> >
> > > >The CCM is doing dtmf-relay which my gateway does not support. The
> weird
> > > >thing about all of this is that when we first set everything
> up, we were
> > > >seeing inband DTMF from the phone/CCM and everything worked great. A
> few
> > days
> > > >later it magically changed to H245 and no one knows why or
> how to switch
> > it
> > > >back.
> > > >
> > > >"Wes Sisk" <wsisk@cisco.com> wrote:
> > > >
> > > >
> > > >
> > > >>AFAIK, It's not possible. All dtmf events must be sent as
> SCCP events
> to
> > > >>CCM for IPPhones.
> > > >>
> > > >>/Wes
> > > >>
> > > >>
> > > >>
> > > >>>-----Original Message-----
> > > >>>From: cisco-voip-bounces@puck.nether.net
> > > >>>[mailto:cisco-voip-bounces@puck.nether.net]On Behalf Of
> Jim Brunetti
> > > >>>Sent: Saturday, July 10, 2004 11:49 AM
> > > >>>To: cisco-voip@puck.nether.net
> > > >>>Subject: [cisco-voip] In-band DTMF with Cisco Call Manager
> > > >>>
> > > >>>
> > > >>>
> > > >>>Anyone know how to set DTMF signaling to be in-band using
> Call Manager
> > > >>>3.3 and a 7960 IP phone? The phone is using Skinny to talk
> to the Call
> > > >>>Manager.
> > > >>>
> > > >>>
> > > >>>
> > > >>>
> > > >>>
> > > >>>jim.brunetti@usa.net
> > > >>>
> > > >>>
> > > >>>
> > > >>>_______________________________________________
> > > >>>cisco-voip mailing list
> > > >>>cisco-voip@puck.nether.net
> > > >>>https://puck.nether.net/mailman/listinfo/cisco-voip
> > > >>>
> > > >>>
> > > >>
> > > >>
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >jim.brunetti@usa.net
> > > >
> > > >
> > > >
> > > >
> > >
> >
> >
> >
> >
> >
> >
> > jim.brunetti@usa.net
> >
> >
> >
>
>
>
>
>
>
> jim.brunetti@usa.net
>
>

The software based MTP on CCM cannot do this. I am awaiting response from
hardware MTP contacts.

/Wes

> -----Original Message-----
> From: cisco-voip-bounces@puck.nether.net
> [mailto:cisco-voip-bounces@puck.nether.net]On Behalf Of Wes Sisk
> Sent: Tuesday, July 20, 2004 3:43 PM
> To: Jim Brunetti
> Cc: cisco-voip@puck.nether.net
> Subject: RE: [cisco-voip] In-band DTMF with Cisco Call Manager
>
>
> Jim,
>
> Can you provide more details of your setup and info about your
> PSTN gateway?
>
> If it is using h323 to communicate with CCM, we may be able to set "mtp
> required" on the gateway and have an MTP take the OOB dtmf events
> and insert
> them into the audio stream. MAYBE.
>
> /Wes
>
> > -----Original Message-----
> > From: Jim Brunetti [mailto:jim.brunetti@usa.net]
> > Sent: Thursday, July 15, 2004 7:48 AM
> > To: Jim Brunetti; Wes Sisk; Jim Brunetti
> > Cc: cisco-voip@puck.nether.net
> > Subject: Re: [cisco-voip] In-band DTMF with Cisco Call Manager
> >
> >
> > We were running the test using speakerphone just as you suspected.
> >
> > One thing we have just tried is to use Cisco's new IP-IP Gateway
> > software and
> > install a 7200 between our Nextone and
> > the CCM (make the Cisco 7200 be an IP-IP gateway instead of an IP-PSTN
> > gateway) but are still having problems. Has anyone used this software
> > before? Is it capable of terminating DTMF-relay on the one IP leg
> > facing the CCM and originating inband DTMF on the other leg facing our
> > Sonus?
> >
> >
> > Jim Brunetti <jim.brunetti@usa.net> wrote:
> >
> > > Thanks, Wes. I'm pretty sure the phones are 7960G phones. I
> > will find out
> > if
> > > they were testing using the speakerphone. Supposedly things stopped
> > working
> > > after some patches were applied to the CCM, so this explanation
> > makes sense.
> >
> > > In the meantime, I have heard that using a 7200 as a Voice Gateway in
> > between
> > > the CCM and my Nextone/Sonus could help with this problem. Any
> > recommended
> > > IOS versions for a 7204?
> > >
> > > Wes Sisk <wsisk@cisco.com> wrote:
> > >
> > > > Jim,
> > > >
> > > > Very old 7960 phone loads generated the true DTMF tone when using
> > > > speakerphone so that output of the speaker was picked up by
> > the mic and
> > > > the tone appeared inband. We changed the speaker tone to be
> > a generic
> > > > "beep" instead of the true DTMF tone becuase some destinations were
> > > > detecting doubld DTMF OOB and in band.
> > > >
> > > > Other than this, I have never heard of the 7960 sending
> digits inband
> > > > when using SCCP phone loads. The SIP and MGCP phone loads
> > for the 7960
> > > > appear to have this option.
> > > >
> > > > Can you clarify what model ipphones you are using?
> > > >
> > > > /Wes
> > > >
> > > > Jim Brunetti wrote:
> > > >
> > > > >The problem is actually between my PSTN gateway and the CCM (I'm
> > guessing).
> > >
> > > > >The CCM is doing dtmf-relay which my gateway does not support. The
> > weird
> > > > >thing about all of this is that when we first set everything
> > up, we were
> > > > >seeing inband DTMF from the phone/CCM and everything
> worked great. A
> > few
> > > days
> > > > >later it magically changed to H245 and no one knows why or
> > how to switch
> > > it
> > > > >back.
> > > > >
> > > > >"Wes Sisk" <wsisk@cisco.com> wrote:
> > > > >
> > > > >
> > > > >
> > > > >>AFAIK, It's not possible. All dtmf events must be sent as
> > SCCP events
> > to
> > > > >>CCM for IPPhones.
> > > > >>
> > > > >>/Wes
> > > > >>
> > > > >>
> > > > >>
> > > > >>>-----Original Message-----
> > > > >>>From: cisco-voip-bounces@puck.nether.net
> > > > >>>[mailto:cisco-voip-bounces@puck.nether.net]On Behalf Of
> > Jim Brunetti
> > > > >>>Sent: Saturday, July 10, 2004 11:49 AM
> > > > >>>To: cisco-voip@puck.nether.net
> > > > >>>Subject: [cisco-voip] In-band DTMF with Cisco Call Manager
> > > > >>>
> > > > >>>
> > > > >>>
> > > > >>>Anyone know how to set DTMF signaling to be in-band using
> > Call Manager
> > > > >>>3.3 and a 7960 IP phone? The phone is using Skinny to talk
> > to the Call
> > > > >>>Manager.
> > > > >>>
> > > > >>>
> > > > >>>
> > > > >>>
> > > > >>>
> > > > >>>jim.brunetti@usa.net
> > > > >>>
> > > > >>>
> > > > >>>
> > > > >>>_______________________________________________
> > > > >>>cisco-voip mailing list
> > > > >>>cisco-voip@puck.nether.net
> > > > >>>https://puck.nether.net/mailman/listinfo/cisco-voip
> > > > >>>
> > > > >>>
> > > > >>
> > > > >>
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >jim.brunetti@usa.net
> > > > >
> > > > >
> > > > >
> > > > >
> > > >
> > >
> > >
> > >
> > >
> > >
> > >
> > > jim.brunetti@usa.net
> > >
> > >
> > >
> >
> >
> >
> >
> >
> >
> > jim.brunetti@usa.net
> >
> >
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip