Is this in reguards to inbound or outbound calls? If they are inbound calls, make sure your provider is passing caller ID to you. Also check the the gateway configuration and make sure you have the "Significant Digits" set to ALL or 7 under Inbound Calls.
For outbound calls, there's 2 places you can configure the caller ID displayed. You also need to make sure that your provider is passing caller ID for outbound calls as well. You should check the "Caller ID DN" on the gateway configuration for the Outbound Calls. Also, verify you have a # specified in the "Calling Party Transform Mask" of the Route Pattern you are using to dial out with. This is what it passed to the provider to display on outbound calls.
Hope this helps!
Jesse
-----Original Message----- From: cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Irene Bisson Sent: Wednesday, January 14, 2004 2:53 PM To: cisco-voip@puck.nether.net Subject: [cisco-voip] Caller ID question with CM
If "VOIP" comes up on my caller ID what does that mean? I keep getting that. Thanks!