Thanks Tim & Oliver;
I hope in one of the next releases Cisco will allow the no answer
timeout to be on a per-device or device-pool time option.
But tim, That was what I was looking for. Thanks! I'm running 3.3.3
Scott
-----Original Message-----
From: Tim Medley [mailto:medley@mac.com]
Sent: Monday, October 20, 2003 11:45 AM
To: Voll, Scott; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Ring
Scott,
If you are running CCM 3.3 then yes, you can configure distinctive ring
per line and change how the user is notified of the line ringing on a
per line basis; flash red light, audible ring, or beep in ear. If you go
to the phone configuration for your reception phone and click on a line,
then scroll to the bottom of the line configuration screen and you can
adjust the ring properties for when the line is active or idle. You can
change the ringer per line by having the user go to their phone, select
settings, ringers and changing the ring tone for each line.
Keep in mind, if the receptionist is on a line and the other lines are
set to ring, the phone will ring as if she was not on the phone. This is
loud and very annoying to most receptionist types, you may want to stick
with the Beep ring setting.
You can change the ring no answer timeout on a global level. At this
time you cannot change it at the phone or partition level; hopefully
cisco will change that in a future release.
To change the ring no answer timeout, go to the service parameter
configuration for the Call Manager service; Service> Service Parameters
> Cisco CallManager. Now scroll down to the Forward NoAnswer Timer
parameter and you can change the timer to the length in seconds you
want. Keep in mind that this is a global change.
tm
-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Voll, Scott
Sent: Monday, October 20, 2003 2:29 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Ring
Two questions:
1. Can I make the second, third, forth lines ring when another call
comes in? If the receptionist takes the first call, the only way she
knows if there is a second call is by looking at the display. I would
like the phone to ring if possible. Does anyone know if that's
possible?
2. I know how to make the phones ring longer (default 12 seconds). Is
there a way to just do one or two phones longer while living the rest at
12 seconds?
Thanks in advance
Scott Voll
Network Analyst, CCNA
Willamette ESD
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