Mailing List Archive

For #1, use the Call Forward Busy variable to have each call appearance
ring to the subsequent lines. You'll have to put each line in its own
partition and have the CFB reference a calling search space for that
partition. See pg 206 of Cisco Call Manager Fundamentals, "Multiple Call
Appearances".

Candace

At 02:28 PM 10/20/2003, Voll, Scott wrote:
>Two questions:
>
>1. Can I make the second, third, forth lines ring when another call
>comes in? If the receptionist takes the first call, the only way she
>knows if there is a second call is by looking at the display. I would
>like the phone to ring if possible. Does anyone know if that's
>possible?
>
>2. I know how to make the phones ring longer (default 12 seconds). Is
>there a way to just do one or two phones longer while living the rest at
>12 seconds?
>
>Thanks in advance
>
>Scott Voll
>Network Analyst, CCNA
>Willamette ESD
>
>_______________________________________________
>cisco-voip mailing list
>cisco-voip@puck.nether.net
>https://puck.nether.net/mailman/listinfo/cisco-voip

I already have the multiple call appearances. I just want all the lines
to ring. Right now the first call is all that rings. After that the
display shows incoming calls. Am I missing something?

Scott

-----Original Message-----
From: Candace Holman [mailto:Candace_Holman@harvard.edu]
Sent: Monday, October 20, 2003 11:40 AM
To: Voll, Scott; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Ring

For #1, use the Call Forward Busy variable to have each call appearance
ring to the subsequent lines. You'll have to put each line in its own
partition and have the CFB reference a calling search space for that
partition. See pg 206 of Cisco Call Manager Fundamentals, "Multiple
Call
Appearances".

Candace

At 02:28 PM 10/20/2003, Voll, Scott wrote:
>Two questions:
>
>1. Can I make the second, third, forth lines ring when another call
>comes in? If the receptionist takes the first call, the only way she
>knows if there is a second call is by looking at the display. I would
>like the phone to ring if possible. Does anyone know if that's
>possible?
>
>2. I know how to make the phones ring longer (default 12 seconds). Is
>there a way to just do one or two phones longer while living the rest
at
>12 seconds?
>
>Thanks in advance
>
>Scott Voll
>Network Analyst, CCNA
>Willamette ESD
>
>_______________________________________________
>cisco-voip mailing list
>cisco-voip@puck.nether.net
>https://puck.nether.net/mailman/listinfo/cisco-voip

Scott,

If you are running CCM 3.3 then yes, you can configure distinctive ring
per line and change how the user is notified of the line ringing on a
per line basis; flash red light, audible ring, or beep in ear. If you go
to the phone configuration for your reception phone and click on a line,
then scroll to the bottom of the line configuration screen and you can
adjust the ring properties for when the line is active or idle. You can
change the ringer per line by having the user go to their phone, select
settings, ringers and changing the ring tone for each line.

Keep in mind, if the receptionist is on a line and the other lines are
set to ring, the phone will ring as if she was not on the phone. This is
loud and very annoying to most receptionist types, you may want to stick
with the Beep ring setting.

You can change the ring no answer timeout on a global level. At this
time you cannot change it at the phone or partition level; hopefully
cisco will change that in a future release.

To change the ring no answer timeout, go to the service parameter
configuration for the Call Manager service; Service> Service Parameters
> Cisco CallManager. Now scroll down to the Forward NoAnswer Timer
parameter and you can change the timer to the length in seconds you
want. Keep in mind that this is a global change.

tm

-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Voll, Scott
Sent: Monday, October 20, 2003 2:29 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Ring

Two questions:

1. Can I make the second, third, forth lines ring when another call
comes in? If the receptionist takes the first call, the only way she
knows if there is a second call is by looking at the display. I would
like the phone to ring if possible. Does anyone know if that's
possible?

2. I know how to make the phones ring longer (default 12 seconds). Is
there a way to just do one or two phones longer while living the rest at
12 seconds?

Thanks in advance

Scott Voll
Network Analyst, CCNA
Willamette ESD

_______________________________________________
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

We are on CallManager 3.2 and according to Cisco: if the phone is on a
call, the other lines will not ring out loud. We had the same request
from our receptionist as well.

Again, we had the request of having someone's ringer last longer than
the other users, but according to Cisco, this is a system wide setting.

This all pertains to CM 3.2 which we are on.

Oliver

-----Original Message-----
From: Voll, Scott [mailto:Scott.Voll@wesd.org]
Sent: Monday, October 20, 2003 11:43 AM
To: Candace Holman; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Ring


I already have the multiple call appearances. I just want all the lines
to ring. Right now the first call is all that rings. After that the
display shows incoming calls. Am I missing something?

Scott

-----Original Message-----
From: Candace Holman [mailto:Candace_Holman@harvard.edu]
Sent: Monday, October 20, 2003 11:40 AM
To: Voll, Scott; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Ring

For #1, use the Call Forward Busy variable to have each call appearance
ring to the subsequent lines. You'll have to put each line in its own
partition and have the CFB reference a calling search space for that
partition. See pg 206 of Cisco Call Manager Fundamentals, "Multiple
Call
Appearances".

Candace

At 02:28 PM 10/20/2003, Voll, Scott wrote:
>Two questions:
>
>1. Can I make the second, third, forth lines ring when another call
>comes in? If the receptionist takes the first call, the only way she
>knows if there is a second call is by looking at the display. I would
>like the phone to ring if possible. Does anyone know if that's
>possible?
>
>2. I know how to make the phones ring longer (default 12 seconds). Is
>there a way to just do one or two phones longer while living the rest
at
>12 seconds?
>
>Thanks in advance
>
>Scott Voll
>Network Analyst, CCNA
>Willamette ESD
>
>_______________________________________________
>cisco-voip mailing list
>cisco-voip@puck.nether.net
>https://puck.nether.net/mailman/listinfo/cisco-voip


_______________________________________________
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip


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Thanks Tim & Oliver;

I hope in one of the next releases Cisco will allow the no answer
timeout to be on a per-device or device-pool time option.

But tim, That was what I was looking for. Thanks! I'm running 3.3.3

Scott

-----Original Message-----
From: Tim Medley [mailto:medley@mac.com]
Sent: Monday, October 20, 2003 11:45 AM
To: Voll, Scott; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Ring

Scott,

If you are running CCM 3.3 then yes, you can configure distinctive ring
per line and change how the user is notified of the line ringing on a
per line basis; flash red light, audible ring, or beep in ear. If you go
to the phone configuration for your reception phone and click on a line,
then scroll to the bottom of the line configuration screen and you can
adjust the ring properties for when the line is active or idle. You can
change the ringer per line by having the user go to their phone, select
settings, ringers and changing the ring tone for each line.

Keep in mind, if the receptionist is on a line and the other lines are
set to ring, the phone will ring as if she was not on the phone. This is
loud and very annoying to most receptionist types, you may want to stick
with the Beep ring setting.

You can change the ring no answer timeout on a global level. At this
time you cannot change it at the phone or partition level; hopefully
cisco will change that in a future release.

To change the ring no answer timeout, go to the service parameter
configuration for the Call Manager service; Service> Service Parameters
> Cisco CallManager. Now scroll down to the Forward NoAnswer Timer
parameter and you can change the timer to the length in seconds you
want. Keep in mind that this is a global change.

tm

-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Voll, Scott
Sent: Monday, October 20, 2003 2:29 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Ring

Two questions:

1. Can I make the second, third, forth lines ring when another call
comes in? If the receptionist takes the first call, the only way she
knows if there is a second call is by looking at the display. I would
like the phone to ring if possible. Does anyone know if that's
possible?

2. I know how to make the phones ring longer (default 12 seconds). Is
there a way to just do one or two phones longer while living the rest at
12 seconds?

Thanks in advance

Scott Voll
Network Analyst, CCNA
Willamette ESD

_______________________________________________
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip