Mailing List Archive

Transfer back
CM 3.3.3

Attendant Console

Our receptionist asked me today if she transfers a call and accidentally
transfers it to the wrong extension is there a way to get it back? Does
anyone know?

Scott Voll
Network Analyst, CCNA
Willamette ESD
Re: Transfer back [ In reply to ]
Not that I'm aware of. She can always have the person she wrongly
transferred them to send them back to her. Or possibly let the caller hit 0
during the person's voicemail greeting to get transfered to the operator.
Obviously if she's doing consultative transfer she can just end the first
call, resume the original one and then proceed to do the transfer again.

-Ryan
----- Original Message -----
From: "Voll, Scott" <Scott.Voll@wesd.org>
To: <cisco-voip@puck.nether.net>
Sent: Friday, October 17, 2003 2:20 PM
Subject: [cisco-voip] Transfer back


> CM 3.3.3
>
> Attendant Console
>
> Our receptionist asked me today if she transfers a call and accidentally
> transfers it to the wrong extension is there a way to get it back? Does
> anyone know?
>
> Scott Voll
> Network Analyst, CCNA
> Willamette ESD
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
RE: Transfer back [ In reply to ]
To bad. The old PBX you can hit transfer one more time and get it back.


-----Original Message-----
From: Ryan Ratliff [mailto:rratliff@cisco.com]
Sent: Friday, October 17, 2003 11:27 AM
To: Voll, Scott; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Transfer back

Not that I'm aware of. She can always have the person she wrongly
transferred them to send them back to her. Or possibly let the caller
hit 0
during the person's voicemail greeting to get transfered to the
operator.
Obviously if she's doing consultative transfer she can just end the
first
call, resume the original one and then proceed to do the transfer again.

-Ryan
----- Original Message -----
From: "Voll, Scott" <Scott.Voll@wesd.org>
To: <cisco-voip@puck.nether.net>
Sent: Friday, October 17, 2003 2:20 PM
Subject: [cisco-voip] Transfer back


> CM 3.3.3
>
> Attendant Console
>
> Our receptionist asked me today if she transfers a call and
accidentally
> transfers it to the wrong extension is there a way to get it back?
Does
> anyone know?
>
> Scott Voll
> Network Analyst, CCNA
> Willamette ESD
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip