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I’ve seen this with toll free numbers that deliver a local DID in, so you don’t know what the toll free being dialed is.
If you don’t have local records you will need to go to your toll free carrier (might not be the same one that owned the PRI) and request reports of all TFNs owned and what they point at or what they deliver to you when dialed.

Loren

On Jul 8, 2021, at 11:36 AM, Riley, Sean <SRiley@robinsonbradshaw.com> wrote:

?
We ported about 700 DID’s yesterday, from our PRI carrier to a new SIP carrier. Everything is working great, except I still see some calls coming into the old H323 gateways connected to the old carrier. If I make a test call from my cell phone to the called number seen on the old gateway, the call routes through our new SIP gateway as expected. Observing over the past 2 days it does seem that some of the calls are from the same “calling ID” and number.

Could it just take time for the port to propagate to other carriers and this will eventually work itself out over the coming days? Or could there be something else causing calls from specific callers to still route through our old PRI carrier?

Thanks for any advice or knowledge you can share on this.

Sean.
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A lot of the time the loosing carrier doesn't remove internal translations,
so other customers of the losing carrier still come into the old PRI.
You'll need to ask them to clean it up, I don't think I have been patient
enough to see it be cleaned up by itself.



-Nate



From: cisco-voip <cisco-voip-bounces@puck.nether.net> On Behalf Of Riley,
Sean
Sent: Thursday, July 8, 2021 10:34 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Ported to SIP carrier - some calls still coming in old
carrier



We ported about 700 DID's yesterday, from our PRI carrier to a new SIP
carrier. Everything is working great, except I still see some calls coming
into the old H323 gateways connected to the old carrier. If I make a test
call from my cell phone to the called number seen on the old gateway, the
call routes through our new SIP gateway as expected. Observing over the
past 2 days it does seem that some of the calls are from the same "calling
ID" and number.



Could it just take time for the port to propagate to other carriers and this
will eventually work itself out over the coming days? Or could there be
something else causing calls from specific callers to still route through
our old PRI carrier?



Thanks for any advice or knowledge you can share on this.



Sean.

This! So much This!

We stumbled into this when we migrated from one PRI carrier to another. It was my first time, so I didn't know the concept of local routing existed in PSTN as well.


From: cisco-voip <cisco-voip-bounces@puck.nether.net> On Behalf Of NateCCIE
Sent: Thursday, July 8, 2021 12:49 PM
To: 'Riley, Sean' <SRiley@robinsonbradshaw.com>; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Ported to SIP carrier - some calls still coming in old carrier

CAUTION: This email originated from outside of the University of Guelph. Do not click links or open attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to IThelp@uoguelph.ca<mailto:IThelp@uoguelph.ca>

A lot of the time the loosing carrier doesn't remove internal translations, so other customers of the losing carrier still come into the old PRI. You'll need to ask them to clean it up, I don't think I have been patient enough to see it be cleaned up by itself.

-Nate

From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Riley, Sean
Sent: Thursday, July 8, 2021 10:34 AM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: [cisco-voip] Ported to SIP carrier - some calls still coming in old carrier

We ported about 700 DID's yesterday, from our PRI carrier to a new SIP carrier. Everything is working great, except I still see some calls coming into the old H323 gateways connected to the old carrier. If I make a test call from my cell phone to the called number seen on the old gateway, the call routes through our new SIP gateway as expected. Observing over the past 2 days it does seem that some of the calls are from the same "calling ID" and number.

Could it just take time for the port to propagate to other carriers and this will eventually work itself out over the coming days? Or could there be something else causing calls from specific callers to still route through our old PRI carrier?

Thanks for any advice or knowledge you can share on this.

Sean.

Thanks for the toll free suggestion Loren. I have identified a couple of toll free numbers we have, and they are routing into the old PRI. I had not even thought about those.

However, there are still some calls hitting it that are not toll free routing. Seems others have suggested internal translations inside the old carrier as well. I will be reaching out to them to see if that is the cause.

Sean.

From: Loren Hillukka <lchillukka@hotmail.com>
Sent: Thursday, July 8, 2021 12:48 PM
To: Riley, Sean <SRiley@robinsonbradshaw.com>
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Ported to SIP carrier - some calls still coming in old carrier

I’ve seen this with toll free numbers that deliver a local DID in, so you don’t know what the toll free being dialed is.
If you don’t have local records you will need to go to your toll free carrier (might not be the same one that owned the PRI) and request reports of all TFNs owned and what they point at or what they deliver to you when dialed.
Loren


On Jul 8, 2021, at 11:36 AM, Riley, Sean <SRiley@robinsonbradshaw.com<mailto:SRiley@robinsonbradshaw.com>> wrote:
?
We ported about 700 DID’s yesterday, from our PRI carrier to a new SIP carrier. Everything is working great, except I still see some calls coming into the old H323 gateways connected to the old carrier. If I make a test call from my cell phone to the called number seen on the old gateway, the call routes through our new SIP gateway as expected. Observing over the past 2 days it does seem that some of the calls are from the same “calling ID” and number.

Could it just take time for the port to propagate to other carriers and this will eventually work itself out over the coming days? Or could there be something else causing calls from specific callers to still route through our old PRI carrier?

Thanks for any advice or knowledge you can share on this.

Sean.
_______________________________________________
cisco-voip mailing list
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip

Nate, thanks for the suggestion. I will reach out to the old carrier.

From: NateCCIE <nateccie@gmail.com>
Sent: Thursday, July 8, 2021 12:49 PM
To: Riley, Sean <SRiley@robinsonbradshaw.com>; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Ported to SIP carrier - some calls still coming in old carrier

A lot of the time the loosing carrier doesn?t remove internal translations, so other customers of the losing carrier still come into the old PRI. You?ll need to ask them to clean it up, I don?t think I have been patient enough to see it be cleaned up by itself.

-Nate

From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Riley, Sean
Sent: Thursday, July 8, 2021 10:34 AM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: [cisco-voip] Ported to SIP carrier - some calls still coming in old carrier

We ported about 700 DID?s yesterday, from our PRI carrier to a new SIP carrier. Everything is working great, except I still see some calls coming into the old H323 gateways connected to the old carrier. If I make a test call from my cell phone to the called number seen on the old gateway, the call routes through our new SIP gateway as expected. Observing over the past 2 days it does seem that some of the calls are from the same ?calling ID? and number.

Could it just take time for the port to propagate to other carriers and this will eventually work itself out over the coming days? Or could there be something else causing calls from specific callers to still route through our old PRI carrier?

Thanks for any advice or knowledge you can share on this.

Sean.

Loosing carrier made a change on their side (changed DID?s to ported out status) and so far no more calls hitting the old gateways.

Thanks again for your help.

Sean

From: cisco-voip <cisco-voip-bounces@puck.nether.net> On Behalf Of Riley, Sean
Sent: Thursday, July 8, 2021 4:13 PM
To: NateCCIE <nateccie@gmail.com>; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Ported to SIP carrier - some calls still coming in old carrier

Nate, thanks for the suggestion. I will reach out to the old carrier.

From: NateCCIE <nateccie@gmail.com<mailto:nateccie@gmail.com>>
Sent: Thursday, July 8, 2021 12:49 PM
To: Riley, Sean <SRiley@robinsonbradshaw.com<mailto:SRiley@robinsonbradshaw.com>>; cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: RE: [cisco-voip] Ported to SIP carrier - some calls still coming in old carrier

A lot of the time the loosing carrier doesn?t remove internal translations, so other customers of the losing carrier still come into the old PRI. You?ll need to ask them to clean it up, I don?t think I have been patient enough to see it be cleaned up by itself.

-Nate

From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Riley, Sean
Sent: Thursday, July 8, 2021 10:34 AM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: [cisco-voip] Ported to SIP carrier - some calls still coming in old carrier

We ported about 700 DID?s yesterday, from our PRI carrier to a new SIP carrier. Everything is working great, except I still see some calls coming into the old H323 gateways connected to the old carrier. If I make a test call from my cell phone to the called number seen on the old gateway, the call routes through our new SIP gateway as expected. Observing over the past 2 days it does seem that some of the calls are from the same ?calling ID? and number.

Could it just take time for the port to propagate to other carriers and this will eventually work itself out over the coming days? Or could there be something else causing calls from specific callers to still route through our old PRI carrier?

Thanks for any advice or knowledge you can share on this.

Sean.