Mailing List Archive

A few months ago, I had contacted the author, Ryan, about 12.0 support,
this was his reply:

"I haven’t updated the tool since the initial release. It may work, or at
least get some of the configuration migrated over. It all depends on
whether the Finesse API has changed since the version I wrote against vs
12.0. I’d try it in the lab first and see. Whatever config it migrates is
config you don’t have to migrate and the rest you can do manually…



HTH."


Customer I was working with chose not to try it, and we migrated manually.



On Sun, Jun 7, 2020 at 10:14 PM Matthew Loraditch <
MLoraditch@heliontechnologies.com> wrote:

> Does anyone know if this will still work on an upgrade from 10.6 to 12.0?
> It says it doesn’t work in 11.5 but no mention of 12. I’m guessing not,
> but if anyone has unofficially used it, you will save me some time writing
> a ton of junk down!
>
> Matthew Loraditch?
> Sr. Network Engineer
> p: *443.541.1518* <443.541.1518>
> w: *www.heliontechnologies.com* <http://www.heliontechnologies.com/> |
> e: *MLoraditch@heliontechnologies.com* <MLoraditch@heliontechnologies.com>
> [image: Helion Technologies] <http://www.heliontechnologies.com/>
> [image: Facebook] <https://facebook.com/heliontech>
> [image: Twitter] <https://twitter.com/heliontech>
> [image: LinkedIn] <https://www.linkedin.com/company/helion-technologies>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>

Thanks. I don’t remember how much this customer has configured so we’ll see as I work though it tomorrow and make a call

Get Outlook for iOS<https://aka.ms/o0ukef>

Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: MLoraditch@heliontechnologies.com
________________________________
From: Charles Goldsmith <w@woka.us>
Sent: Monday, June 8, 2020 12:05:28 AM
To: Matthew Loraditch <MLoraditch@heliontechnologies.com>
Cc: cisco-voip@puck.nether.net <cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] CAD to Finesse Utility


[EXTERNAL]


A few months ago, I had contacted the author, Ryan, about 12.0 support, this was his reply:

"I haven’t updated the tool since the initial release. It may work, or at least get some of the configuration migrated over. It all depends on whether the Finesse API has changed since the version I wrote against vs 12.0. I’d try it in the lab first and see. Whatever config it migrates is config you don’t have to migrate and the rest you can do manually…



HTH."


Customer I was working with chose not to try it, and we migrated manually.


On Sun, Jun 7, 2020 at 10:14 PM Matthew Loraditch <MLoraditch@heliontechnologies.com<mailto:MLoraditch@heliontechnologies.com>> wrote:

Does anyone know if this will still work on an upgrade from 10.6 to 12.0? It says it doesn’t work in 11.5 but no mention of 12. I’m guessing not, but if anyone has unofficially used it, you will save me some time writing a ton of junk down!


Matthew Loraditch?
Sr. Network Engineer
p: 443.541.1518<tel:443.541.1518>
w: www.heliontechnologies.com<http://www.heliontechnologies.com/> | e: MLoraditch@heliontechnologies.com<mailto:MLoraditch@heliontechnologies.com>
[Helion Technologies]<http://www.heliontechnologies.com/>
[Facebook]<https://facebook.com/heliontech>
[Twitter]<https://twitter.com/heliontech>
[LinkedIn]<https://www.linkedin.com/company/helion-technologies>
_______________________________________________
cisco-voip mailing list
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip

Go figure this would be the customer with no custom reason codes, no custom workflows and one special field in enterprise data. I think I’ll just handle that manually. :P


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: MLoraditch@heliontechnologies.com
From: cisco-voip <cisco-voip-bounces@puck.nether.net> On Behalf Of Matthew Loraditch
Sent: Monday, June 8, 2020 12:08 AM
To: Charles Goldsmith <w@woka.us>
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] CAD to Finesse Utility

[EXTERNAL]

Thanks. I don’t remember how much this customer has configured so we’ll see as I work though it tomorrow and make a call

Get Outlook for iOS<https://aka.ms/o0ukef>

Matthew Loraditch?
Sr. Network Engineer
p: 443.541.1518<tel:443.541.1518>
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
|
e: MLoraditch@heliontechnologies.com<mailto:MLoraditch@heliontechnologies.com>
[Helion Technologies]<http://www.heliontechnologies.com/>
[Facebook]<https://facebook.com/heliontech>
[Twitter]<https://twitter.com/heliontech>
[LinkedIn]<https://www.linkedin.com/company/helion-technologies>
________________________________
From: Charles Goldsmith <w@woka.us<mailto:w@woka.us>>
Sent: Monday, June 8, 2020 12:05:28 AM
To: Matthew Loraditch <MLoraditch@heliontechnologies.com<mailto:MLoraditch@heliontechnologies.com>>
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] CAD to Finesse Utility

[EXTERNAL]

A few months ago, I had contacted the author, Ryan, about 12.0 support, this was his reply:

"I haven’t updated the tool since the initial release. It may work, or at least get some of the configuration migrated over. It all depends on whether the Finesse API has changed since the version I wrote against vs 12.0. I’d try it in the lab first and see. Whatever config it migrates is config you don’t have to migrate and the rest you can do manually…



HTH."



Customer I was working with chose not to try it, and we migrated manually.



On Sun, Jun 7, 2020 at 10:14 PM Matthew Loraditch <MLoraditch@heliontechnologies.com<mailto:MLoraditch@heliontechnologies.com>> wrote:

Does anyone know if this will still work on an upgrade from 10.6 to 12.0? It says it doesn’t work in 11.5 but no mention of 12. I’m guessing not, but if anyone has unofficially used it, you will save me some time writing a ton of junk down!

Matthew Loraditch?
Sr. Network Engineer
p: 443.541.1518<tel:443.541.1518>
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
|
e: MLoraditch@heliontechnologies.com<mailto:MLoraditch@heliontechnologies.com>
[Helion Technologies]<http://www.heliontechnologies.com/>
[Facebook]<https://facebook.com/heliontech>
[Twitter]<https://twitter.com/heliontech>
[LinkedIn]<https://www.linkedin.com/company/helion-technologies>
_______________________________________________
cisco-voip mailing list
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip