Mailing List Archive

Hi everybody,

I use a 16 ports analog modem module with a cisco 2600 as RAS.

Since a certain moment, one of the ports (1/1) has not been answering to
the calls anymore.

My question is : how can I troubleshoot the box to know if the modem is
out of service ? or if it is another problem ?

The modem call-stats does not show any call, neither problems (B or b)
in the interface 1/1.

I already reset the modem without a result (by clear modem 1/1).


nas4.simicro.net#show modem call-stats

Codes:
* - Modem has an active call
R - Modem is being Reset
D - Download in progress
B - Modem is marked bad and cannot be used for taking calls
b - Modem is either busied out or shut-down

dial-in/dial-out call statistics

lostCarr dtrDrop rmtLink wdogTimr compress retrain inacTout
linkFail
Mdm # % # % # % # % # % # % # %
# %
1/0 7 0 9 0 31 1 0 0 0 0 0 0 0 0
0 0
1/1 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0
1/2 129 15 190 17 457 17 0 0 0 0 0 0 0 0
0 0
1/3 152 18 159 14 442 16 0 0 0 0 0 0 0 0
0 0
1/4 141 16 200 18 449 16 0 0 0 0 0 0 0 0
0 0
1/5 164 19 205 18 453 17 0 0 0 0 0 0 0 0
0 0
1/6 135 16 181 16 453 17 0 0 0 0 0 0 0 0
0 0
1/7 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0
1/8 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0
* 1/9 115 13 148 13 378 14 0 0 0 0 0 0 0 0
0 0
1/10 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0
1/11 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0
1/12 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0
1/13 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0
1/14 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0
1/15 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0
Total 843 1092 2663 0 0 0 0
0

dial-out call statistics

noCarr noDitone busy abort dialStrg autoLgon dialTout
rmtHgup
Mdm # % # % # % # % # % # % # %
# %
1/0 24 3 0 0 0 0 0 0 0 0 0 0 0 0
0 0
1/1 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0
1/2 134 20 0 0 0 0 0 0 0 0 0 0 0 0
0 0
1/3 127 19 0 0 0 0 0 0 0 0 0 0 0 0
0 0
1/4 98 15 0 0 0 0 0 0 0 0 0 0 0 0
0 0
1/5 99 15 0 0 0 0 0 0 0 0 0 0 0 0
0 0
1/6 80 12 0 0 0 0 0 0 0 0 0 0 0 0
0 0
1/7 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0
1/8 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0
* 1/9 91 13 0 0 0 0 0 0 0 0 0 0 0 0
0 0
1/10 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0
1/11 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0
1/12 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0
1/13 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0
1/14 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0
1/15 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0
Total 653 0 0 0 0 0 0
0

nas4.simicro.net#

Thanks in advance,

Regards,

@+
--
DouRiX \\\|///
___ \\ - - // ____ ___ __
| _ oOOo_@ @_oOOo| _ \(_) \/ /
| | | |/ _(_) | | | |_| ) |\ /
| |_| | (_) | |_| | _ <| |/ \
|____/ \___/ \_Ooooo| \_\_/_/\_\
f u cn rd ths u r usng unx
ooooO ) /
( ) (_/
\ (
\_)
[."The infliction of cruelty with a good conscience is a delight to
moralists -- that is why they invented hell." -- Bertrand Russell]