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5350 modem stuck in 'active' state
jsavage at yorku
Jun 24, 2003, 5:57 AM
Post #1 of 3 (1001 views)
Permalink
Hi,
I have a modem stuck in active mode on a 5350 as shown below. Clearing the
SPE does not have any affect. Is there another way of fixing this short of
reloading the 5350?

........thanks in advance.........Jamie


SPE settings:
==============
Country code configuration: default T1 (u Law)
History log events: 50(per port)
Port legends:
============
Port state: (s)shutdown (t)test (r)recovery (d)download
(b)busiedout (p)busyout pending, (B)bad (a)active call
Call type: (m)modem (d)digital (f)fax-relay (v)voice (_)not in use
System resources summary:
======================
Total ports: 216, in use ports: 0, disabled ports: 4, free ports: 212
Total active calls: modem 0, voice 0, digital 0, fax-relay 0

SPE SPE SPE SPE Port Call
SPE# Port # State Busyout Shut Crash State Type
2/00 0000-0005 ACTIVE 0 0 0 ______ ______
2/01 0006-0011 ACTIVE 0 0 0 ______ ______
2/02 0012-0017 ACTIVE 0 0 0 ______ ______
2/03 0018-0023 ACTIVE 0 0 0 ______ ______
2/04 0024-0029 ACTIVE 0 0 0 ____a_ ______
2/05 0030-0035 ACTIVE 0 0 0 ______ ______
2/06 0036-0041 ACTIVE 0 0 0 ______ ______
2/07 0042-0047 ACTIVE 0 0 0 ______ ______
2/08 0048-0053 ACTIVE 0 0 0 ______ ______
2/09 0054-0059 ACTIVE 0 0 0 ______ ______
2/10 0060-0065 ACTIVE 0 0 0 ______ ______
2/11 0066-0071 ACTIVE 0 0 0 ______ ______
2/12 0072-0077 ACTIVE 0 0 0 ______ ______
2/13 0078-0083 ACTIVE 0 0 0 ______ ______
2/14 0084-0089 ACTIVE 0 0 0 ______ ______
2/15 0090-0095 ACTIVE 0 0 0 ______ ______
2/16 0096-0101 ACTIVE 0 0 0 ______ ______
2/17 0102-0107 ACTIVE 0 0 0 ______ ______


sho line 2/28
Tty Typ Tx/Rx A Modem Roty AccO AccI Uses Noise Overruns Int
I 2/28 Digital modem - DialIn - - - 3788 0 0/0 -

Line 2/28, Location: "***", Type: "vt100"
Length: 24 lines, Width: 80 columns
Status: No Exit Banner, Modem Detected, CTS Raised
Capabilities: No Flush-at-Activation, Hardware Flowcontrol In
Hardware Flowcontrol Out, Modem RI is CD, Line usable as async interface
Output non-idle, Modem Autoconfigure, Integrated Modem
Modem state: Idle
modem(slot/port)=2/28, state=IDLE
dsx1(slot/unit/channel)=NONE,
status=VDEV_STATUS_ACTIVE_WDT.VDEV_STATUS_ACTIVE_CALL.VDEV_STATUS_NEGOTIATED.
Modem hardware state: DTR noDCD CTS RTS
Group codes: 0
TCP/IP header compression enabled
Special Chars: Escape Hold Stop Start Disconnect Activation
^^x none - - none
Timeouts: Idle EXEC Idle Session Modem Answer Session Dispatch
00:10:00 00:30:00 08:00:00 not set
Session idle time reset by output.
Idle Session Disconnect Warning
never
Login-sequence User Response
00:00:30
Autoselect Initial Wait
not set
Modem type is no_v92.
Session limit is not set.
Time since activation: never
Editing is enabled.
History is enabled, history size is 10.
DNS resolution in show commands is enabled
Full user help is disabled
Allowed input transports are lat pad telnet rlogin udptn v120 lapb-ta.
Allowed output transports are lat pad telnet rlogin v120 lapb-ta.
Preferred transport is lat.
No output characters are padded
No special data dispatching characters


James Savage York University
Senior Com. Tech. 108 Steacie Bldg.
jsavage@yorku.ca 4700 Keele Street
phone: 416-736-2100 ext.22605 Toronto, Ontario
fax: 416-736-5701 M3J 1P3, CANADA
/\ /\ /\ /\
/ \ / \ / \ / \
\ / \ / \ /
\/ \/ \/
Re: 5350 modem stuck in 'active' state [ In reply to ]
dpeng at cisco
Jun 24, 2003, 3:54 PM
Post #2 of 3 (995 views)
Permalink
What version are you running? This could be an instance of CSCdw61734
which is fixed in 12.2(13)T and later on the AS5350. Unfortunately,
the only way to clear the condition is a reload.

Dennis

James Savage [jsavage@yorku.ca] wrote:
> Hi,
> I have a modem stuck in active mode on a 5350 as shown below. Clearing the
> SPE does not have any affect. Is there another way of fixing this short of
> reloading the 5350?
>
> ........thanks in advance.........Jamie
>
>
> SPE settings:
> ==============
> Country code configuration: default T1 (u Law)
> History log events: 50(per port)
> Port legends:
> ============
> Port state: (s)shutdown (t)test (r)recovery (d)download
> (b)busiedout (p)busyout pending, (B)bad (a)active call
> Call type: (m)modem (d)digital (f)fax-relay (v)voice (_)not in use
> System resources summary:
> ======================
> Total ports: 216, in use ports: 0, disabled ports: 4, free ports: 212
> Total active calls: modem 0, voice 0, digital 0, fax-relay 0
>
> SPE SPE SPE SPE Port Call
> SPE# Port # State Busyout Shut Crash State Type
> 2/00 0000-0005 ACTIVE 0 0 0 ______ ______
> 2/01 0006-0011 ACTIVE 0 0 0 ______ ______
> 2/02 0012-0017 ACTIVE 0 0 0 ______ ______
> 2/03 0018-0023 ACTIVE 0 0 0 ______ ______
> 2/04 0024-0029 ACTIVE 0 0 0 ____a_ ______
> 2/05 0030-0035 ACTIVE 0 0 0 ______ ______
> 2/06 0036-0041 ACTIVE 0 0 0 ______ ______
> 2/07 0042-0047 ACTIVE 0 0 0 ______ ______
> 2/08 0048-0053 ACTIVE 0 0 0 ______ ______
> 2/09 0054-0059 ACTIVE 0 0 0 ______ ______
> 2/10 0060-0065 ACTIVE 0 0 0 ______ ______
> 2/11 0066-0071 ACTIVE 0 0 0 ______ ______
> 2/12 0072-0077 ACTIVE 0 0 0 ______ ______
> 2/13 0078-0083 ACTIVE 0 0 0 ______ ______
> 2/14 0084-0089 ACTIVE 0 0 0 ______ ______
> 2/15 0090-0095 ACTIVE 0 0 0 ______ ______
> 2/16 0096-0101 ACTIVE 0 0 0 ______ ______
> 2/17 0102-0107 ACTIVE 0 0 0 ______ ______
>
>
> sho line 2/28
> Tty Typ Tx/Rx A Modem Roty AccO AccI Uses Noise Overruns Int
> I 2/28 Digital modem - DialIn - - - 3788 0 0/0 -
>
> Line 2/28, Location: "***", Type: "vt100"
> Length: 24 lines, Width: 80 columns
> Status: No Exit Banner, Modem Detected, CTS Raised
> Capabilities: No Flush-at-Activation, Hardware Flowcontrol In
> Hardware Flowcontrol Out, Modem RI is CD, Line usable as async interface
> Output non-idle, Modem Autoconfigure, Integrated Modem
> Modem state: Idle
> modem(slot/port)=2/28, state=IDLE
> dsx1(slot/unit/channel)=NONE,
> status=VDEV_STATUS_ACTIVE_WDT.VDEV_STATUS_ACTIVE_CALL.VDEV_STATUS_NEGOTIATED.
> Modem hardware state: DTR noDCD CTS RTS
> Group codes: 0
> TCP/IP header compression enabled
> Special Chars: Escape Hold Stop Start Disconnect Activation
> ^^x none - - none
> Timeouts: Idle EXEC Idle Session Modem Answer Session Dispatch
> 00:10:00 00:30:00 08:00:00 not set
> Session idle time reset by output.
> Idle Session Disconnect Warning
> never
> Login-sequence User Response
> 00:00:30
> Autoselect Initial Wait
> not set
> Modem type is no_v92.
> Session limit is not set.
> Time since activation: never
> Editing is enabled.
> History is enabled, history size is 10.
> DNS resolution in show commands is enabled
> Full user help is disabled
> Allowed input transports are lat pad telnet rlogin udptn v120 lapb-ta.
> Allowed output transports are lat pad telnet rlogin v120 lapb-ta.
> Preferred transport is lat.
> No output characters are padded
> No special data dispatching characters
>
>
> James Savage York University
> Senior Com. Tech. 108 Steacie Bldg.
> jsavage@yorku.ca 4700 Keele Street
> phone: 416-736-2100 ext.22605 Toronto, Ontario
> fax: 416-736-5701 M3J 1P3, CANADA
> /\ /\ /\ /\
> / \ / \ / \ / \
> \ / \ / \ /
> \/ \/ \/
>
> _______________________________________________
> cisco-nas mailing list
> cisco-nas@puck.nether.net
> http://puck.nether.net/mailman/listinfo/cisco-nas

--
-------------------------------------------------------------------------
|| || Dennis Peng
|| || Cisco Systems, Inc. Escalation Engineer
|||| |||| 170 West Tasman Drive Phone: (408) 526-6143
..:||||||:..:||||||:.. San Jose, CA 95134 Fax: (408) 232-2343
Cisco Systems Inc. dpeng@cisco.com
-------------------------------------------------------------------------
Re: 5350 modem stuck in 'active' state [ In reply to ]
jsavage at yorku
Jun 25, 2003, 5:06 AM
Post #3 of 3 (991 views)
Permalink
Hi,
I'm running 12.2(2)XA5. A reload fixed the problem and we're already planning
to move to 12.2(15)T2....we just have to iron out some TACACS+ stuff.
Hopefully, as you suggest, it's CSCdw61734-related and will nicely disappear
when we upgrade.

.......thanks for your help........Jamie


On Tue, 24 Jun 2003, Dennis Peng wrote:

> What version are you running? This could be an instance of CSCdw61734
> which is fixed in 12.2(13)T and later on the AS5350. Unfortunately,
> the only way to clear the condition is a reload.
>
> Dennis
>
> James Savage [jsavage@yorku.ca] wrote:
> > Hi,
> > I have a modem stuck in active mode on a 5350 as shown below. Clearing the
> > SPE does not have any affect. Is there another way of fixing this short of
> > reloading the 5350?
> >
> > ........thanks in advance.........Jamie
> >
> >
> > SPE settings:
> > ==============
> > Country code configuration: default T1 (u Law)
> > History log events: 50(per port)
> > Port legends:
> > ============
> > Port state: (s)shutdown (t)test (r)recovery (d)download
> > (b)busiedout (p)busyout pending, (B)bad (a)active call
> > Call type: (m)modem (d)digital (f)fax-relay (v)voice (_)not in use
> > System resources summary:
> > ======================
> > Total ports: 216, in use ports: 0, disabled ports: 4, free ports: 212
> > Total active calls: modem 0, voice 0, digital 0, fax-relay 0
> >
> > SPE SPE SPE SPE Port Call
> > SPE# Port # State Busyout Shut Crash State Type
> > 2/00 0000-0005 ACTIVE 0 0 0 ______ ______
> > 2/01 0006-0011 ACTIVE 0 0 0 ______ ______
> > 2/02 0012-0017 ACTIVE 0 0 0 ______ ______
> > 2/03 0018-0023 ACTIVE 0 0 0 ______ ______
> > 2/04 0024-0029 ACTIVE 0 0 0 ____a_ ______
> > 2/05 0030-0035 ACTIVE 0 0 0 ______ ______
> > 2/06 0036-0041 ACTIVE 0 0 0 ______ ______
> > 2/07 0042-0047 ACTIVE 0 0 0 ______ ______
> > 2/08 0048-0053 ACTIVE 0 0 0 ______ ______
> > 2/09 0054-0059 ACTIVE 0 0 0 ______ ______
> > 2/10 0060-0065 ACTIVE 0 0 0 ______ ______
> > 2/11 0066-0071 ACTIVE 0 0 0 ______ ______
> > 2/12 0072-0077 ACTIVE 0 0 0 ______ ______
> > 2/13 0078-0083 ACTIVE 0 0 0 ______ ______
> > 2/14 0084-0089 ACTIVE 0 0 0 ______ ______
> > 2/15 0090-0095 ACTIVE 0 0 0 ______ ______
> > 2/16 0096-0101 ACTIVE 0 0 0 ______ ______
> > 2/17 0102-0107 ACTIVE 0 0 0 ______ ______
> >
> >
> > sho line 2/28
> > Tty Typ Tx/Rx A Modem Roty AccO AccI Uses Noise Overruns Int
> > I 2/28 Digital modem - DialIn - - - 3788 0 0/0 -
> >
> > Line 2/28, Location: "***", Type: "vt100"
> > Length: 24 lines, Width: 80 columns
> > Status: No Exit Banner, Modem Detected, CTS Raised
> > Capabilities: No Flush-at-Activation, Hardware Flowcontrol In
> > Hardware Flowcontrol Out, Modem RI is CD, Line usable as async interface
> > Output non-idle, Modem Autoconfigure, Integrated Modem
> > Modem state: Idle
> > modem(slot/port)=2/28, state=IDLE
> > dsx1(slot/unit/channel)=NONE,
> > status=VDEV_STATUS_ACTIVE_WDT.VDEV_STATUS_ACTIVE_CALL.VDEV_STATUS_NEGOTIATED.
> > Modem hardware state: DTR noDCD CTS RTS
> > Group codes: 0
> > TCP/IP header compression enabled
> > Special Chars: Escape Hold Stop Start Disconnect Activation
> > ^^x none - - none
> > Timeouts: Idle EXEC Idle Session Modem Answer Session Dispatch
> > 00:10:00 00:30:00 08:00:00 not set
> > Session idle time reset by output.
> > Idle Session Disconnect Warning
> > never
> > Login-sequence User Response
> > 00:00:30
> > Autoselect Initial Wait
> > not set
> > Modem type is no_v92.
> > Session limit is not set.
> > Time since activation: never
> > Editing is enabled.
> > History is enabled, history size is 10.
> > DNS resolution in show commands is enabled
> > Full user help is disabled
> > Allowed input transports are lat pad telnet rlogin udptn v120 lapb-ta.
> > Allowed output transports are lat pad telnet rlogin v120 lapb-ta.
> > Preferred transport is lat.
> > No output characters are padded
> > No special data dispatching characters
> >
> >
> > James Savage York University
> > Senior Com. Tech. 108 Steacie Bldg.
> > jsavage@yorku.ca 4700 Keele Street
> > phone: 416-736-2100 ext.22605 Toronto, Ontario
> > fax: 416-736-5701 M3J 1P3, CANADA
> > /\ /\ /\ /\
> > / \ / \ / \ / \
> > \ / \ / \ /
> > \/ \/ \/
> >
> > _______________________________________________
> > cisco-nas mailing list
> > cisco-nas@puck.nether.net
> > http://puck.nether.net/mailman/listinfo/cisco-nas
>
> --
> -------------------------------------------------------------------------
> || || Dennis Peng
> || || Cisco Systems, Inc. Escalation Engineer
> |||| |||| 170 West Tasman Drive Phone: (408) 526-6143
> ..:||||||:..:||||||:.. San Jose, CA 95134 Fax: (408) 232-2343
> Cisco Systems Inc. dpeng@cisco.com
> -------------------------------------------------------------------------
>

James Savage York University
Senior Com. Tech. 108 Steacie Bldg.
jsavage@yorku.ca 4700 Keele Street
phone: 416-736-2100 ext.22605 Toronto, Ontario
fax: 416-736-5701 M3J 1P3, CANADA
/\ /\ /\ /\
/ \ / \ / \ / \
\ / \ / \ /
\/ \/ \/

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