Mailing List Archive

Re: [c-nsp] AS5300 Dropped Calls
(dropping nsp and adding nas)


On Thu, 24 Mar 2005 17:46:05 +0200, Mark Tinka
<mtinka@africaonline.co.sz> wrote:
> Hi all.
>
> I have a situation where some customers may drop calls after a few
> seconds-to-minutes of dial-up connection. In some cases, either the phone
> line (noisy), modem or modem driver has been the cause, and problem
> rectified.
>
> In other cases, phone line's good (even less than <= 800m from CO), modem and
> modem configuration are in order, but the line will still cut after a few
> moments of connectivity.
>
> The AS5300 has been configured for 56K access. I have tried different
> modulation schemes to try and solve this problem, testing v.90 and v.92 (v.34
> won't offer over 33.6Kbps, and some customers can support 52Kbps with no line
> drops, but haven't tested it long enough to confirm problem resolution).
>
> So I left the async lines to auto-negotiate line parameters with the customer
> once they connect, but that doesn't seem to have solved the problem. What's
> strange is that a previous purely analog NAS didn't have this problem (unless
> the customer had an idle-timeout set).
>
> Anyone have any idea how the AS5300 can be tuned to deal with this? PRI lines
> have been delivered on HDSL/G.703, and D-channel interfaces on the AS5300
> aren't reporting any line errors.
>
> All help appreciated.
>
> Mark.
> _______________________________________________
> cisco-nsp mailing list cisco-nsp@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-nsp
> archive at http://puck.nether.net/pipermail/cisco-nsp/
>
Re: Re: [c-nsp] AS5300 Dropped Calls [ In reply to ]
Mark,

Troubleshooting modems
http://www.cisco.com/en/US/tech/tk801/tk36/technologies_tech_note09186a0080094eb9.shtml

Regards,

Aaron

---

Eric Knudson wrote:

>(dropping nsp and adding nas)
>
>
>On Thu, 24 Mar 2005 17:46:05 +0200, Mark Tinka
><mtinka@africaonline.co.sz> wrote:
>
>
>>Hi all.
>>
>>I have a situation where some customers may drop calls after a few
>>seconds-to-minutes of dial-up connection. In some cases, either the phone
>>line (noisy), modem or modem driver has been the cause, and problem
>>rectified.
>>
>>In other cases, phone line's good (even less than <= 800m from CO), modem and
>>modem configuration are in order, but the line will still cut after a few
>>moments of connectivity.
>>
>>The AS5300 has been configured for 56K access. I have tried different
>>modulation schemes to try and solve this problem, testing v.90 and v.92 (v.34
>>won't offer over 33.6Kbps, and some customers can support 52Kbps with no line
>>drops, but haven't tested it long enough to confirm problem resolution).
>>
>>So I left the async lines to auto-negotiate line parameters with the customer
>>once they connect, but that doesn't seem to have solved the problem. What's
>>strange is that a previous purely analog NAS didn't have this problem (unless
>>the customer had an idle-timeout set).
>>
>>Anyone have any idea how the AS5300 can be tuned to deal with this? PRI lines
>>have been delivered on HDSL/G.703, and D-channel interfaces on the AS5300
>>aren't reporting any line errors.
>>
>>All help appreciated.
>>
>>Mark.
>>_______________________________________________
>>cisco-nsp mailing list cisco-nsp@puck.nether.net
>>https://puck.nether.net/mailman/listinfo/cisco-nsp
>>archive at http://puck.nether.net/pipermail/cisco-nsp/
>>
>>
>>
>_______________________________________________
>cisco-nas mailing list
>cisco-nas@puck.nether.net
>https://puck.nether.net/mailman/listinfo/cisco-nas
>
>
Re: Re: [c-nsp] AS5300 Dropped Calls [ In reply to ]
On Monday 28 March 2005 18:14, Aaron Leonard wrote:
> Mark,

Hello Aaron.

>
> Troubleshooting modems
> http://www.cisco.com/en/US/tech/tk801/tk36/technologies_tech_note09186a0080
>094eb9.shtml

Cheers.

Mark.

>
> Regards,
>
> Aaron
>
> ---
>
> Eric Knudson wrote:
> >(dropping nsp and adding nas)
> >
> >
> >On Thu, 24 Mar 2005 17:46:05 +0200, Mark Tinka
> >
> ><mtinka@africaonline.co.sz> wrote:
> >>Hi all.
> >>
> >>I have a situation where some customers may drop calls after a few
> >>seconds-to-minutes of dial-up connection. In some cases, either the phone
> >>line (noisy), modem or modem driver has been the cause, and problem
> >>rectified.
> >>
> >>In other cases, phone line's good (even less than <= 800m from CO), modem
> >> and modem configuration are in order, but the line will still cut after
> >> a few moments of connectivity.
> >>
> >>The AS5300 has been configured for 56K access. I have tried different
> >>modulation schemes to try and solve this problem, testing v.90 and v.92
> >> (v.34 won't offer over 33.6Kbps, and some customers can support 52Kbps
> >> with no line drops, but haven't tested it long enough to confirm problem
> >> resolution).
> >>
> >>So I left the async lines to auto-negotiate line parameters with the
> >> customer once they connect, but that doesn't seem to have solved the
> >> problem. What's strange is that a previous purely analog NAS didn't have
> >> this problem (unless the customer had an idle-timeout set).
> >>
> >>Anyone have any idea how the AS5300 can be tuned to deal with this? PRI
> >> lines have been delivered on HDSL/G.703, and D-channel interfaces on the
> >> AS5300 aren't reporting any line errors.
> >>
> >>All help appreciated.
> >>
> >>Mark.
> >>_______________________________________________
> >>cisco-nsp mailing list cisco-nsp@puck.nether.net
> >>https://puck.nether.net/mailman/listinfo/cisco-nsp
> >>archive at http://puck.nether.net/pipermail/cisco-nsp/
> >
> >_______________________________________________
> >cisco-nas mailing list
> >cisco-nas@puck.nether.net
> >https://puck.nether.net/mailman/listinfo/cisco-nas