Mailing List Archive

Try a few things:

1) Don't escape the \'s in the path
2) Use / instead of \
3) map the network path to a drive letter in windows.



On Tue, Jun 6, 2023 at 5:34?AM Ravi Chandra <ravi@zensys.com> wrote:

> Hi,
>
> We are using the Apache2.4.57 version on one of the servers. Here we
> have facing an issue when we add the external drive to the config file.
> Kindly find the below error message which we found in the EventViewer.
>
> The Apache service named reported the following error:
> >>> Ah00526: Syntax error on the line 406 of c:/Apache24/conf/httpd.conf
>
>
> The Apache service named reported the following error:
> >>> <Directory "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root">
> path is invalid.
>
>
> Warm Regards,
> M Ravi Chandra.
> *Zentech Innovations Private Limited*
>
>
>
>

Hi,
But when we run the 'httpd.exe' on CMD it works without any error and we are able to access files that exist within the path (No changes in the path format "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root").

Whereas we run with service we are getting the path invalid error.
Yes, we have tried with both symbols as mentioned in the below mail then also we are facing the same issue.


Warm Regards,
M Ravi Chandra.Zentech Innovations Private Limited

On Tuesday, June 6, 2023 at 07:18:41 PM GMT+5:30, Frank Gingras <thumbs@apache.org> wrote:

Try a few things:
1) Don't escape the \'s in the path2) Use / instead of \3) map the network path to a drive letter in windows.


On Tue, Jun 6, 2023 at 5:34?AM Ravi Chandra <ravi@zensys.com> wrote:

Hi,
   We are using the Apache2.4.57 version on one of the servers. Here we have facing an issue when we add the external drive to the config file. Kindly find the below error message which we found in the EventViewer.
The Apache service named reported the following error:>>> Ah00526: Syntax error on the line 406 of c:/Apache24/conf/httpd.conf

The Apache service named reported the following error:
>>> <Directory "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root"> path is invalid.

Warm Regards,
M Ravi Chandra.Zentech Innovations Private Limited

Try mapping the path to a network letter in windows.

On Wed, Jun 7, 2023 at 1:48?AM Ravi Chandra <ravi@zensys.com> wrote:

> Hi,
>
> But when we run the 'httpd.exe' on CMD it works without any error and we
> are able to access files that exist within the path (No changes in the path
> format "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root").
>
> Whereas we run with service we are getting the path invalid error.
>
> Yes, we have tried with both symbols as mentioned in the below mail then
> also we are facing the same issue.
>
>
> Warm Regards,
> M Ravi Chandra.
> *Zentech Innovations Private Limited*
>
> On Tuesday, June 6, 2023 at 07:18:41 PM GMT+5:30, Frank Gingras <
> thumbs@apache.org> wrote:
>
>
> Try a few things:
>
> 1) Don't escape the \'s in the path
> 2) Use / instead of \
> 3) map the network path to a drive letter in windows.
>
>
>
> On Tue, Jun 6, 2023 at 5:34?AM Ravi Chandra <ravi@zensys.com> wrote:
>
> Hi,
>
> We are using the Apache2.4.57 version on one of the servers. Here we
> have facing an issue when we add the external drive to the config file.
> Kindly find the below error message which we found in the EventViewer.
>
> The Apache service named reported the following error:
> >>> Ah00526: Syntax error on the line 406 of c:/Apache24/conf/httpd.conf
>
>
> The Apache service named reported the following error:
> >>> <Directory "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root">
> path is invalid.
>
>
> Warm Regards,
> M Ravi Chandra.
> *Zentech Innovations Private Limited*
>
>
>
>

We already mapped the network drive(NAS). Then also we are facing the same problem. But able to run within Commandline.

Warm Regards,
M Ravi Chandra.Zentech Innovations Private Limited

On Wednesday, June 7, 2023 at 07:12:49 PM GMT+5:30, Frank Gingras <thumbs@apache.org> wrote:

Try mapping the path to a network letter in windows.
On Wed, Jun 7, 2023 at 1:48?AM Ravi Chandra <ravi@zensys.com> wrote:

Hi,
But when we run the 'httpd.exe' on CMD it works without any error and we are able to access files that exist within the path (No changes in the path format "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root").

Whereas we run with service we are getting the path invalid error.
Yes, we have tried with both symbols as mentioned in the below mail then also we are facing the same issue.


Warm Regards,
M Ravi Chandra.Zentech Innovations Private Limited

On Tuesday, June 6, 2023 at 07:18:41 PM GMT+5:30, Frank Gingras <thumbs@apache.org> wrote:

Try a few things:
1) Don't escape the \'s in the path2) Use / instead of \3) map the network path to a drive letter in windows.


On Tue, Jun 6, 2023 at 5:34?AM Ravi Chandra <ravi@zensys.com> wrote:

Hi,
   We are using the Apache2.4.57 version on one of the servers. Here we have facing an issue when we add the external drive to the config file. Kindly find the below error message which we found in the EventViewer.
The Apache service named reported the following error:>>> Ah00526: Syntax error on the line 406 of c:/Apache24/conf/httpd.conf

The Apache service named reported the following error:
>>> <Directory "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root"> path is invalid.

Warm Regards,
M Ravi Chandra.Zentech Innovations Private Limited

Can you show the updated configuration? It's very difficult to see what you
did otherwise.

On Wed, Jun 7, 2023 at 9:50?AM Ravi Chandra <ravi@zensys.com> wrote:

> We already mapped the network drive(NAS). Then also we are facing the same
> problem. But able to run within Commandline.
>
>
> Warm Regards,
> M Ravi Chandra.
> *Zentech Innovations Private Limited*
>
> On Wednesday, June 7, 2023 at 07:12:49 PM GMT+5:30, Frank Gingras <
> thumbs@apache.org> wrote:
>
>
> Try mapping the path to a network letter in windows.
>
> On Wed, Jun 7, 2023 at 1:48?AM Ravi Chandra <ravi@zensys.com> wrote:
>
> Hi,
>
> But when we run the 'httpd.exe' on CMD it works without any error and we
> are able to access files that exist within the path (No changes in the path
> format "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root").
>
> Whereas we run with service we are getting the path invalid error.
>
> Yes, we have tried with both symbols as mentioned in the below mail then
> also we are facing the same issue.
>
>
> Warm Regards,
> M Ravi Chandra.
> *Zentech Innovations Private Limited*
>
> On Tuesday, June 6, 2023 at 07:18:41 PM GMT+5:30, Frank Gingras <
> thumbs@apache.org> wrote:
>
>
> Try a few things:
>
> 1) Don't escape the \'s in the path
> 2) Use / instead of \
> 3) map the network path to a drive letter in windows.
>
>
>
> On Tue, Jun 6, 2023 at 5:34?AM Ravi Chandra <ravi@zensys.com> wrote:
>
> Hi,
>
> We are using the Apache2.4.57 version on one of the servers. Here we
> have facing an issue when we add the external drive to the config file.
> Kindly find the below error message which we found in the EventViewer.
>
> The Apache service named reported the following error:
> >>> Ah00526: Syntax error on the line 406 of c:/Apache24/conf/httpd.conf
>
>
> The Apache service named reported the following error:
> >>> <Directory "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root">
> path is invalid.
>
>
> Warm Regards,
> M Ravi Chandra.
> *Zentech Innovations Private Limited*
>
>
>
>

On Tue, Jun 6, 2023 at 5:33?AM Ravi Chandra <ravi@zensys.com> wrote:
>
> Hi,
>
> We are using the Apache2.4.57 version on one of the servers. Here we have facing an issue when we add the external drive to the config file. Kindly find the below error message which we found in the EventViewer.
>
> The Apache service named reported the following error:
> >>> Ah00526: Syntax error on the line 406 of c:/Apache24/conf/httpd.conf
>
>
> The Apache service named reported the following error:
> >>> <Directory "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root"> path is invalid.

The user the service runs as needs to be able to access this share
with the same user/password as is used on the webserver.

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Please find the config and the path in which we are using the network path. Please let us know is any changes in the config file, and also find the config file for reference.




Warm Regards,
M Ravi Chandra.Zentech Innovations Private Limited

On Wednesday, June 7, 2023 at 07:24:11 PM GMT+5:30, Frank Gingras <thumbs@apache.org> wrote:

Can you show the updated configuration? It's very difficult to see what you did otherwise.
On Wed, Jun 7, 2023 at 9:50?AM Ravi Chandra <ravi@zensys.com> wrote:

We already mapped the network drive(NAS). Then also we are facing the same problem. But able to run within Commandline.

Warm Regards,
M Ravi Chandra.Zentech Innovations Private Limited

On Wednesday, June 7, 2023 at 07:12:49 PM GMT+5:30, Frank Gingras <thumbs@apache.org> wrote:

Try mapping the path to a network letter in windows.
On Wed, Jun 7, 2023 at 1:48?AM Ravi Chandra <ravi@zensys.com> wrote:

Hi,
But when we run the 'httpd.exe' on CMD it works without any error and we are able to access files that exist within the path (No changes in the path format "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root").

Whereas we run with service we are getting the path invalid error.
Yes, we have tried with both symbols as mentioned in the below mail then also we are facing the same issue.


Warm Regards,
M Ravi Chandra.Zentech Innovations Private Limited

On Tuesday, June 6, 2023 at 07:18:41 PM GMT+5:30, Frank Gingras <thumbs@apache.org> wrote:

Try a few things:
1) Don't escape the \'s in the path2) Use / instead of \3) map the network path to a drive letter in windows.


On Tue, Jun 6, 2023 at 5:34?AM Ravi Chandra <ravi@zensys.com> wrote:

Hi,
   We are using the Apache2.4.57 version on one of the servers. Here we have facing an issue when we add the external drive to the config file. Kindly find the below error message which we found in the EventViewer.
The Apache service named reported the following error:>>> Ah00526: Syntax error on the line 406 of c:/Apache24/conf/httpd.conf

The Apache service named reported the following error:
>>> <Directory "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root"> path is invalid.

Warm Regards,
M Ravi Chandra.Zentech Innovations Private Limited

As Eric said, the only reason left is a permissions issue, which results in
that error.

On Wed, Jun 7, 2023 at 11:54?AM Ravi Chandra <ravi@zensys.com> wrote:

>
> Please find the config and the path in which we are using the network
> path. Please let us know is any changes in the config file, and also find
> the config file for reference.
>
> [image: Inline image]
>
>
>
> Warm Regards,
> M Ravi Chandra.
> *Zentech Innovations Private Limited*
>
>
> On Wednesday, June 7, 2023 at 07:24:11 PM GMT+5:30, Frank Gingras <
> thumbs@apache.org> wrote:
>
>
> Can you show the updated configuration? It's very difficult to see what
> you did otherwise.
>
> On Wed, Jun 7, 2023 at 9:50?AM Ravi Chandra <ravi@zensys.com> wrote:
>
> We already mapped the network drive(NAS). Then also we are facing the same
> problem. But able to run within Commandline.
>
>
> Warm Regards,
> M Ravi Chandra.
> *Zentech Innovations Private Limited*
>
> On Wednesday, June 7, 2023 at 07:12:49 PM GMT+5:30, Frank Gingras <
> thumbs@apache.org> wrote:
>
>
> Try mapping the path to a network letter in windows.
>
> On Wed, Jun 7, 2023 at 1:48?AM Ravi Chandra <ravi@zensys.com> wrote:
>
> Hi,
>
> But when we run the 'httpd.exe' on CMD it works without any error and we
> are able to access files that exist within the path (No changes in the path
> format "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root").
>
> Whereas we run with service we are getting the path invalid error.
>
> Yes, we have tried with both symbols as mentioned in the below mail then
> also we are facing the same issue.
>
>
> Warm Regards,
> M Ravi Chandra.
> *Zentech Innovations Private Limited*
>
> On Tuesday, June 6, 2023 at 07:18:41 PM GMT+5:30, Frank Gingras <
> thumbs@apache.org> wrote:
>
>
> Try a few things:
>
> 1) Don't escape the \'s in the path
> 2) Use / instead of \
> 3) map the network path to a drive letter in windows.
>
>
>
> On Tue, Jun 6, 2023 at 5:34?AM Ravi Chandra <ravi@zensys.com> wrote:
>
> Hi,
>
> We are using the Apache2.4.57 version on one of the servers. Here we
> have facing an issue when we add the external drive to the config file.
> Kindly find the below error message which we found in the EventViewer.
>
> The Apache service named reported the following error:
> >>> Ah00526: Syntax error on the line 406 of c:/Apache24/conf/httpd.conf
>
>
> The Apache service named reported the following error:
> >>> <Directory "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root">
> path is invalid.
>
>
> Warm Regards,
> M Ravi Chandra.
> *Zentech Innovations Private Limited*
>
>
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: users-unsubscribe@httpd.apache.org
> For additional commands, e-mail: users-help@httpd.apache.org

Can we have an idea what type of permission issue please.

Zentech Innovation Private Limited
M Ravi Chandra


On Wed, 7 Jun 2023 at 23:45, Frank Gingras<thumbs@apache.org> wrote: As Eric said, the only reason left is a permissions issue, which results in that error.
On Wed, Jun 7, 2023 at 11:54?AM Ravi Chandra <ravi@zensys.com> wrote:


Please find the config and the path in which we are using the network path. Please let us know is any changes in the config file, and also find the config file for reference.




Warm Regards,
M Ravi Chandra.Zentech Innovations Private Limited

On Wednesday, June 7, 2023 at 07:24:11 PM GMT+5:30, Frank Gingras <thumbs@apache.org> wrote:

Can you show the updated configuration? It's very difficult to see what you did otherwise.
On Wed, Jun 7, 2023 at 9:50?AM Ravi Chandra <ravi@zensys.com> wrote:

We already mapped the network drive(NAS). Then also we are facing the same problem. But able to run within Commandline.

Warm Regards,
M Ravi Chandra.Zentech Innovations Private Limited

On Wednesday, June 7, 2023 at 07:12:49 PM GMT+5:30, Frank Gingras <thumbs@apache.org> wrote:

Try mapping the path to a network letter in windows.
On Wed, Jun 7, 2023 at 1:48?AM Ravi Chandra <ravi@zensys.com> wrote:

Hi,
But when we run the 'httpd.exe' on CMD it works without any error and we are able to access files that exist within the path (No changes in the path format "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root").

Whereas we run with service we are getting the path invalid error.
Yes, we have tried with both symbols as mentioned in the below mail then also we are facing the same issue.


Warm Regards,
M Ravi Chandra.Zentech Innovations Private Limited

On Tuesday, June 6, 2023 at 07:18:41 PM GMT+5:30, Frank Gingras <thumbs@apache.org> wrote:

Try a few things:
1) Don't escape the \'s in the path2) Use / instead of \3) map the network path to a drive letter in windows.


On Tue, Jun 6, 2023 at 5:34?AM Ravi Chandra <ravi@zensys.com> wrote:

Hi,
   We are using the Apache2.4.57 version on one of the servers. Here we have facing an issue when we add the external drive to the config file. Kindly find the below error message which we found in the EventViewer.
The Apache service named reported the following error:>>> Ah00526: Syntax error on the line 406 of c:/Apache24/conf/httpd.conf

The Apache service named reported the following error:
>>> <Directory "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root"> path is invalid.

Warm Regards,
M Ravi Chandra.Zentech Innovations Private Limited







---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscribe@httpd.apache.org
For additional commands, e-mail: users-help@httpd.apache.org

You would want to attempt to reach that path while connected as that user.
Any error would prevent you from reading the directory.

On Wed, Jun 7, 2023 at 8:22?PM Ravi Chandra <ravi@zensys.com> wrote:

> Can we have an idea what type of permission issue please.
>
> Zentech Innovation Private Limited
> M Ravi Chandra
>
> On Wed, 7 Jun 2023 at 23:45, Frank Gingras
> <thumbs@apache.org> wrote:
> As Eric said, the only reason left is a permissions issue, which results
> in that error.
>
> On Wed, Jun 7, 2023 at 11:54?AM Ravi Chandra <ravi@zensys.com> wrote:
>
>
> Please find the config and the path in which we are using the network
> path. Please let us know is any changes in the config file, and also find
> the config file for reference.
>
> [image: Inline image]
>
>
>
> Warm Regards,
> M Ravi Chandra.
> *Zentech Innovations Private Limited*
>
>
> On Wednesday, June 7, 2023 at 07:24:11 PM GMT+5:30, Frank Gingras <
> thumbs@apache.org> wrote:
>
>
> Can you show the updated configuration? It's very difficult to see what
> you did otherwise.
>
> On Wed, Jun 7, 2023 at 9:50?AM Ravi Chandra <ravi@zensys.com> wrote:
>
> We already mapped the network drive(NAS). Then also we are facing the same
> problem. But able to run within Commandline.
>
>
> Warm Regards,
> M Ravi Chandra.
> *Zentech Innovations Private Limited*
>
> On Wednesday, June 7, 2023 at 07:12:49 PM GMT+5:30, Frank Gingras <
> thumbs@apache.org> wrote:
>
>
> Try mapping the path to a network letter in windows.
>
> On Wed, Jun 7, 2023 at 1:48?AM Ravi Chandra <ravi@zensys.com> wrote:
>
> Hi,
>
> But when we run the 'httpd.exe' on CMD it works without any error and we
> are able to access files that exist within the path (No changes in the path
> format "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root").
>
> Whereas we run with service we are getting the path invalid error.
>
> Yes, we have tried with both symbols as mentioned in the below mail then
> also we are facing the same issue.
>
>
> Warm Regards,
> M Ravi Chandra.
> *Zentech Innovations Private Limited*
>
> On Tuesday, June 6, 2023 at 07:18:41 PM GMT+5:30, Frank Gingras <
> thumbs@apache.org> wrote:
>
>
> Try a few things:
>
> 1) Don't escape the \'s in the path
> 2) Use / instead of \
> 3) map the network path to a drive letter in windows.
>
>
>
> On Tue, Jun 6, 2023 at 5:34?AM Ravi Chandra <ravi@zensys.com> wrote:
>
> Hi,
>
> We are using the Apache2.4.57 version on one of the servers. Here we
> have facing an issue when we add the external drive to the config file.
> Kindly find the below error message which we found in the EventViewer.
>
> The Apache service named reported the following error:
> >>> Ah00526: Syntax error on the line 406 of c:/Apache24/conf/httpd.conf
>
>
> The Apache service named reported the following error:
> >>> <Directory "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root">
> path is invalid.
>
>
> Warm Regards,
> M Ravi Chandra.
> *Zentech Innovations Private Limited*
>
>
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: users-unsubscribe@httpd.apache.org
> For additional commands, e-mail: users-help@httpd.apache.org
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: users-unsubscribe@httpd.apache.org
> For additional commands, e-mail: users-help@httpd.apache.org

On that note, to verify if it is indeed a permissions issue, you may
troubleshoot by granting all permissions to all users.

Function: CHMOD

If access proceeds as desired then you can at least be certain it is a
permissions issue; then revert back to your policies and make note one by
one to determine which user(s) are preventing desired access functionality.
If still access proceeds undesired, we can possibly rule out the
permissions issue.


Greg

On Thursday, June 8, 2023, Frank Gingras <thumbs@apache.org> wrote:

> You would want to attempt to reach that path while connected as that user.
> Any error would prevent you from reading the directory.
>
> On Wed, Jun 7, 2023 at 8:22?PM Ravi Chandra <ravi@zensys.com> wrote:
>
>> Can we have an idea what type of permission issue please.
>>
>> Zentech Innovation Private Limited
>> M Ravi Chandra
>>
>> On Wed, 7 Jun 2023 at 23:45, Frank Gingras
>> <thumbs@apache.org> wrote:
>> As Eric said, the only reason left is a permissions issue, which results
>> in that error.
>>
>> On Wed, Jun 7, 2023 at 11:54?AM Ravi Chandra <ravi@zensys.com> wrote:
>>
>>
>> Please find the config and the path in which we are using the network
>> path. Please let us know is any changes in the config file, and also find
>> the config file for reference.
>>
>> [image: Inline image]
>>
>>
>>
>> Warm Regards,
>> M Ravi Chandra.
>> *Zentech Innovations Private Limited*
>>
>>
>> On Wednesday, June 7, 2023 at 07:24:11 PM GMT+5:30, Frank Gingras <
>> thumbs@apache.org> wrote:
>>
>>
>> Can you show the updated configuration? It's very difficult to see what
>> you did otherwise.
>>
>> On Wed, Jun 7, 2023 at 9:50?AM Ravi Chandra <ravi@zensys.com> wrote:
>>
>> We already mapped the network drive(NAS). Then also we are facing the
>> same problem. But able to run within Commandline.
>>
>>
>> Warm Regards,
>> M Ravi Chandra.
>> *Zentech Innovations Private Limited*
>>
>> On Wednesday, June 7, 2023 at 07:12:49 PM GMT+5:30, Frank Gingras <
>> thumbs@apache.org> wrote:
>>
>>
>> Try mapping the path to a network letter in windows.
>>
>> On Wed, Jun 7, 2023 at 1:48?AM Ravi Chandra <ravi@zensys.com> wrote:
>>
>> Hi,
>>
>> But when we run the 'httpd.exe' on CMD it works without any error and we
>> are able to access files that exist within the path (No changes in the path
>> format "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root").
>>
>> Whereas we run with service we are getting the path invalid error.
>>
>> Yes, we have tried with both symbols as mentioned in the below mail then
>> also we are facing the same issue.
>>
>>
>> Warm Regards,
>> M Ravi Chandra.
>> *Zentech Innovations Private Limited*
>>
>> On Tuesday, June 6, 2023 at 07:18:41 PM GMT+5:30, Frank Gingras <
>> thumbs@apache.org> wrote:
>>
>>
>> Try a few things:
>>
>> 1) Don't escape the \'s in the path
>> 2) Use / instead of \
>> 3) map the network path to a drive letter in windows.
>>
>>
>>
>> On Tue, Jun 6, 2023 at 5:34?AM Ravi Chandra <ravi@zensys.com> wrote:
>>
>> Hi,
>>
>> We are using the Apache2.4.57 version on one of the servers. Here we
>> have facing an issue when we add the external drive to the config file.
>> Kindly find the below error message which we found in the EventViewer.
>>
>> The Apache service named reported the following error:
>> >>> Ah00526: Syntax error on the line 406 of c:/Apache24/conf/httpd.conf
>>
>>
>> The Apache service named reported the following error:
>> >>> <Directory "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root">
>> path is invalid.
>>
>>
>> Warm Regards,
>> M Ravi Chandra.
>> *Zentech Innovations Private Limited*
>>
>>
>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: users-unsubscribe@httpd.apache.org
>> For additional commands, e-mail: users-help@httpd.apache.org
>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: users-unsubscribe@httpd.apache.org
>> For additional commands, e-mail: users-help@httpd.apache.org
>
>

--
Sent from my iPhone

Greg, they are using windows.

On Thu, Jun 8, 2023 at 9:40?PM Gregory Kuzmicki <gregory.kuzmicki@gmail.com>
wrote:

> On that note, to verify if it is indeed a permissions issue, you may
> troubleshoot by granting all permissions to all users.
>
> Function: CHMOD
>
> If access proceeds as desired then you can at least be certain it is a
> permissions issue; then revert back to your policies and make note one by
> one to determine which user(s) are preventing desired access functionality.
> If still access proceeds undesired, we can possibly rule out the
> permissions issue.
>
>
> Greg
>
> On Thursday, June 8, 2023, Frank Gingras <thumbs@apache.org> wrote:
>
>> You would want to attempt to reach that path while connected as that
>> user. Any error would prevent you from reading the directory.
>>
>> On Wed, Jun 7, 2023 at 8:22?PM Ravi Chandra <ravi@zensys.com> wrote:
>>
>>> Can we have an idea what type of permission issue please.
>>>
>>> Zentech Innovation Private Limited
>>> M Ravi Chandra
>>>
>>> On Wed, 7 Jun 2023 at 23:45, Frank Gingras
>>> <thumbs@apache.org> wrote:
>>> As Eric said, the only reason left is a permissions issue, which results
>>> in that error.
>>>
>>> On Wed, Jun 7, 2023 at 11:54?AM Ravi Chandra <ravi@zensys.com> wrote:
>>>
>>>
>>> Please find the config and the path in which we are using the network
>>> path. Please let us know is any changes in the config file, and also find
>>> the config file for reference.
>>>
>>> [image: Inline image]
>>>
>>>
>>>
>>> Warm Regards,
>>> M Ravi Chandra.
>>> *Zentech Innovations Private Limited*
>>>
>>>
>>> On Wednesday, June 7, 2023 at 07:24:11 PM GMT+5:30, Frank Gingras <
>>> thumbs@apache.org> wrote:
>>>
>>>
>>> Can you show the updated configuration? It's very difficult to see what
>>> you did otherwise.
>>>
>>> On Wed, Jun 7, 2023 at 9:50?AM Ravi Chandra <ravi@zensys.com> wrote:
>>>
>>> We already mapped the network drive(NAS). Then also we are facing the
>>> same problem. But able to run within Commandline.
>>>
>>>
>>> Warm Regards,
>>> M Ravi Chandra.
>>> *Zentech Innovations Private Limited*
>>>
>>> On Wednesday, June 7, 2023 at 07:12:49 PM GMT+5:30, Frank Gingras <
>>> thumbs@apache.org> wrote:
>>>
>>>
>>> Try mapping the path to a network letter in windows.
>>>
>>> On Wed, Jun 7, 2023 at 1:48?AM Ravi Chandra <ravi@zensys.com> wrote:
>>>
>>> Hi,
>>>
>>> But when we run the 'httpd.exe' on CMD it works without any error and we
>>> are able to access files that exist within the path (No changes in the path
>>> format "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root").
>>>
>>> Whereas we run with service we are getting the path invalid error.
>>>
>>> Yes, we have tried with both symbols as mentioned in the below mail then
>>> also we are facing the same issue.
>>>
>>>
>>> Warm Regards,
>>> M Ravi Chandra.
>>> *Zentech Innovations Private Limited*
>>>
>>> On Tuesday, June 6, 2023 at 07:18:41 PM GMT+5:30, Frank Gingras <
>>> thumbs@apache.org> wrote:
>>>
>>>
>>> Try a few things:
>>>
>>> 1) Don't escape the \'s in the path
>>> 2) Use / instead of \
>>> 3) map the network path to a drive letter in windows.
>>>
>>>
>>>
>>> On Tue, Jun 6, 2023 at 5:34?AM Ravi Chandra <ravi@zensys.com> wrote:
>>>
>>> Hi,
>>>
>>> We are using the Apache2.4.57 version on one of the servers. Here we
>>> have facing an issue when we add the external drive to the config file.
>>> Kindly find the below error message which we found in the EventViewer.
>>>
>>> The Apache service named reported the following error:
>>> >>> Ah00526: Syntax error on the line 406 of c:/Apache24/conf/httpd.conf
>>>
>>>
>>> The Apache service named reported the following error:
>>> >>> <Directory "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root">
>>> path is invalid.
>>>
>>>
>>> Warm Regards,
>>> M Ravi Chandra.
>>> *Zentech Innovations Private Limited*
>>>
>>>
>>>
>>>
>>> ---------------------------------------------------------------------
>>> To unsubscribe, e-mail: users-unsubscribe@httpd.apache.org
>>> For additional commands, e-mail: users-help@httpd.apache.org
>>>
>>>
>>> ---------------------------------------------------------------------
>>> To unsubscribe, e-mail: users-unsubscribe@httpd.apache.org
>>> For additional commands, e-mail: users-help@httpd.apache.org
>>
>>
>
> --
> Sent from my iPhone
>

Ravi,

On Fri, Jun 9, 2023, 7:34 AM Frank Gingras <thumbs@apache.org> wrote:

> Greg, they are using windows.
>

Procmon tool can be used to identify problem. It's from Microsoft.

Launch the tool. Start Apache and wait for failure. Stop tracing
immediately otherwise you will get some noises. After that you can filter
by pid, path etc.

>
> On Thu, Jun 8, 2023 at 9:40?PM Gregory Kuzmicki <
> gregory.kuzmicki@gmail.com> wrote:
>
>> On that note, to verify if it is indeed a permissions issue, you may
>> troubleshoot by granting all permissions to all users.
>>
>> Function: CHMOD
>>
>> If access proceeds as desired then you can at least be certain it is a
>> permissions issue; then revert back to your policies and make note one by
>> one to determine which user(s) are preventing desired access functionality.
>> If still access proceeds undesired, we can possibly rule out the
>> permissions issue.
>>
>>
>> Greg
>>
>> On Thursday, June 8, 2023, Frank Gingras <thumbs@apache.org> wrote:
>>
>>> You would want to attempt to reach that path while connected as that
>>> user. Any error would prevent you from reading the directory.
>>>
>>> On Wed, Jun 7, 2023 at 8:22?PM Ravi Chandra <ravi@zensys.com> wrote:
>>>
>>>> Can we have an idea what type of permission issue please.
>>>>
>>>> Zentech Innovation Private Limited
>>>> M Ravi Chandra
>>>>
>>>> On Wed, 7 Jun 2023 at 23:45, Frank Gingras
>>>> <thumbs@apache.org> wrote:
>>>> As Eric said, the only reason left is a permissions issue, which
>>>> results in that error.
>>>>
>>>> On Wed, Jun 7, 2023 at 11:54?AM Ravi Chandra <ravi@zensys.com> wrote:
>>>>
>>>>
>>>> Please find the config and the path in which we are using the network
>>>> path. Please let us know is any changes in the config file, and also find
>>>> the config file for reference.
>>>>
>>>> [image: Inline image]
>>>>
>>>>
>>>>
>>>> Warm Regards,
>>>> M Ravi Chandra.
>>>> *Zentech Innovations Private Limited*
>>>>
>>>>
>>>> On Wednesday, June 7, 2023 at 07:24:11 PM GMT+5:30, Frank Gingras <
>>>> thumbs@apache.org> wrote:
>>>>
>>>>
>>>> Can you show the updated configuration? It's very difficult to see what
>>>> you did otherwise.
>>>>
>>>> On Wed, Jun 7, 2023 at 9:50?AM Ravi Chandra <ravi@zensys.com> wrote:
>>>>
>>>> We already mapped the network drive(NAS). Then also we are facing the
>>>> same problem. But able to run within Commandline.
>>>>
>>>>
>>>> Warm Regards,
>>>> M Ravi Chandra.
>>>> *Zentech Innovations Private Limited*
>>>>
>>>> On Wednesday, June 7, 2023 at 07:12:49 PM GMT+5:30, Frank Gingras <
>>>> thumbs@apache.org> wrote:
>>>>
>>>>
>>>> Try mapping the path to a network letter in windows.
>>>>
>>>> On Wed, Jun 7, 2023 at 1:48?AM Ravi Chandra <ravi@zensys.com> wrote:
>>>>
>>>> Hi,
>>>>
>>>> But when we run the 'httpd.exe' on CMD it works without any error and
>>>> we are able to access files that exist within the path (No changes in the
>>>> path format "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root").
>>>>
>>>> Whereas we run with service we are getting the path invalid error.
>>>>
>>>> Yes, we have tried with both symbols as mentioned in the below mail
>>>> then also we are facing the same issue.
>>>>
>>>>
>>>> Warm Regards,
>>>> M Ravi Chandra.
>>>> *Zentech Innovations Private Limited*
>>>>
>>>> On Tuesday, June 6, 2023 at 07:18:41 PM GMT+5:30, Frank Gingras <
>>>> thumbs@apache.org> wrote:
>>>>
>>>>
>>>> Try a few things:
>>>>
>>>> 1) Don't escape the \'s in the path
>>>> 2) Use / instead of \
>>>> 3) map the network path to a drive letter in windows.
>>>>
>>>>
>>>>
>>>> On Tue, Jun 6, 2023 at 5:34?AM Ravi Chandra <ravi@zensys.com> wrote:
>>>>
>>>> Hi,
>>>>
>>>> We are using the Apache2.4.57 version on one of the servers. Here we
>>>> have facing an issue when we add the external drive to the config file.
>>>> Kindly find the below error message which we found in the EventViewer.
>>>>
>>>> The Apache service named reported the following error:
>>>> >>> Ah00526: Syntax error on the line 406 of c:/Apache24/conf/httpd.conf
>>>>
>>>>
>>>> The Apache service named reported the following error:
>>>> >>> <Directory "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root">
>>>> path is invalid.
>>>>
>>>>
>>>> Warm Regards,
>>>> M Ravi Chandra.
>>>> *Zentech Innovations Private Limited*
>>>>
>>>>
>>>>
>>>>
>>>> ---------------------------------------------------------------------
>>>> To unsubscribe, e-mail: users-unsubscribe@httpd.apache.org
>>>> For additional commands, e-mail: users-help@httpd.apache.org
>>>>
>>>>
>>>> ---------------------------------------------------------------------
>>>> To unsubscribe, e-mail: users-unsubscribe@httpd.apache.org
>>>> For additional commands, e-mail: users-help@httpd.apache.org
>>>
>>>
>>
>> --
>> Sent from my iPhone
>>
>

Hello.

Do I have to keep attaching png named jpg here? :)
According to that png or jpeg or whatever it is, it still has \\\\.

That means the following pattern will pass, right?

D:\path\to\dir
D:/path/to/dir
\\hostname_or_ipaddress\path\to\dir
//hostname_or_ipaddress/path/to/dir

Regards.


---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscribe@httpd.apache.org
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6/9/2023
8:05 PM EST

Ravi:

I was taking another look at your issue. I noticed a "case difference" and
I am curious to know if this causing your issue.

Please note that in your email dated 6/6/2023 5:33 AM the screenshot of
your log states:

------
The Apache service named reported the following error:

>>>>Ah00526: Syntax error on the line 406 of c:/Apache24/conf/httpd.conf


The Apache service named reported the following error:

<Directory "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root"> path is
invalid
------

Please note that in your config file, you have an alias pointing to:

Alias /processing_root_folder "F:/Comtrack_Processing_Root"

Alias /processing_root_folder1
"\\\\10.12.30.50\COMTRACK01\Comtrack_Processing_Root">



___
Please note:
"Comtrack_processing_root"
"Comtrack_Processing_Root"

as the case difference aforementioned.
___

I am uncertain is this is causing your issue, but it worth noting.
Furthermore, your log says line 406 of httpd.conf but as I see from the
image there is only a section of the log. Did you send an attachment of the
full httpd.conf file and an attachment of an image section of httpd.conf?

Specifically, what does line 406 say? I can only see the image attached; I
cannot open the httpd.conf file on this device so I don't know if it is the
full configuration file or a redacted version.




Main points:
(1) note the "case difference"
(2) what does line 406 read? re: syntax error





Greg


https://www.linkedin.com/colorsorted








On Friday, June 9, 2023, Tatsuki Makino <tatsuki_makino@hotmail.com> wrote:

> Hello.
>
> Do I have to keep attaching png named jpg here? :)
> According to that png or jpeg or whatever it is, it still has \\\\.
>
> That means the following pattern will pass, right?
>
> D:\path\to\dir
> D:/path/to/dir
> \\hostname_or_ipaddress\path\to\dir
> //hostname_or_ipaddress/path/to/dir
>
> Regards.
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: users-unsubscribe@httpd.apache.org
> For additional commands, e-mail: users-help@httpd.apache.org
>

On Friday, June 9, 2023, Tatsuki Makino <tatsuki_makino@hotmail.com> wrote:

> Hello.
>
> Do I have to keep attaching png named jpg here? :)
> According to that png or jpeg or whatever it is, it still has \\\\.
>
> That means the following pattern will pass, right?
>
> D:\path\to\dir
> D:/path/to/dir
> \\hostname_or_ipaddress\path\to\dir
> //hostname_or_ipaddress/path/to/dir
>
> Regards.
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: users-unsubscribe@httpd.apache.org
> For additional commands, e-mail: users-help@httpd.apache.org
>
>

--
Sent from my iPhone

Greg,

Case sensitivity for paths isn't a concern on windows.

On Fri, Jun 9, 2023 at 8:33?PM Gregory Kuzmicki <gregory.kuzmicki@gmail.com>
wrote:

> 6/9/2023
> 8:05 PM EST
>
> Ravi:
>
> I was taking another look at your issue. I noticed a "case difference" and
> I am curious to know if this causing your issue.
>
> Please note that in your email dated 6/6/2023 5:33 AM the screenshot of
> your log states:
>
> ------
> The Apache service named reported the following error:
>
>
>
> The Apache service named reported the following error:
>
> <Directory "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root"> path
> is invalid
> ------
>
> Please note that in your config file, you have an alias pointing to:
>
> Alias /processing_root_folder "F:/Comtrack_Processing_Root"
>
> Alias /processing_root_folder1
> "\\\\10.12.30.50\COMTRACK01\Comtrack_Processing_Root">
>
>
>
> ___
> Please note:
> "Comtrack_processing_root"
> "Comtrack_Processing_Root"
>
> as the case difference aforementioned.
> ___
>
> I am uncertain is this is causing your issue, but it worth noting.
> Furthermore, your log says line 406 of httpd.conf but as I see from the
> image there is only a section of the log. Did you send an attachment of the
> full httpd.conf file and an attachment of an image section of httpd.conf?
>
> Specifically, what does line 406 say? I can only see the image attached; I
> cannot open the httpd.conf file on this device so I don't know if it is the
> full configuration file or a redacted version.
>
>
>
>
> Main points:
> (1) note the "case difference"
> (2) what does line 406 read? re: syntax error
>
>
>
>
>
> Greg
>
>
> https://www.linkedin.com/colorsorted
>
>
>
>
>
>
>
>
> On Friday, June 9, 2023, Tatsuki Makino <tatsuki_makino@hotmail.com>
> wrote:
>
>> Hello.
>>
>> Do I have to keep attaching png named jpg here? :)
>> According to that png or jpeg or whatever it is, it still has \\\\.
>>
>> That means the following pattern will pass, right?
>>
>> D:\path\to\dir
>> D:/path/to/dir
>> \\hostname_or_ipaddress\path\to\dir
>> //hostname_or_ipaddress/path/to/dir
>>
>> Regards.
>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: users-unsubscribe@httpd.apache.org
>> For additional commands, e-mail: users-help@httpd.apache.org
>>
>
> On Friday, June 9, 2023, Tatsuki Makino <tatsuki_makino@hotmail.com>
> wrote:
>
>> Hello.
>>
>> Do I have to keep attaching png named jpg here? :)
>> According to that png or jpeg or whatever it is, it still has \\\\.
>>
>> That means the following pattern will pass, right?
>>
>> D:\path\to\dir
>> D:/path/to/dir
>> \\hostname_or_ipaddress\path\to\dir
>> //hostname_or_ipaddress/path/to/dir
>>
>> Regards.
>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: users-unsubscribe@httpd.apache.org
>> For additional commands, e-mail: users-help@httpd.apache.org
>>
>>
>
> --
> Sent from my iPhone
>

6/9/2023
11:14 PM EST

Frank:

Thank you for that information; however, Ravi's original message states "on
one of the servers" so I am not sure if his full tech stack is operable via
windows or if it is a multi-OS tandem integration.

Ravi, please let us know an update when you get a chance!


Best,
Greg


https://www.linkedin.com/in/colorsorted

On Friday, June 9, 2023, Frank Gingras <thumbs@apache.org> wrote:

> Greg,
>
> Case sensitivity for paths isn't a concern on windows.
>
> On Fri, Jun 9, 2023 at 8:33?PM Gregory Kuzmicki <
> gregory.kuzmicki@gmail.com> wrote:
>
>> 6/9/2023
>> 8:05 PM EST
>>
>> Ravi:
>>
>> I was taking another look at your issue. I noticed a "case difference"
>> and I am curious to know if this causing your issue.
>>
>> Please note that in your email dated 6/6/2023 5:33 AM the screenshot of
>> your log states:
>>
>> ------
>> The Apache service named reported the following error:
>>
>>
>>
>> The Apache service named reported the following error:
>>
>> <Directory "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root"> path
>> is invalid
>> ------
>>
>> Please note that in your config file, you have an alias pointing to:
>>
>> Alias /processing_root_folder "F:/Comtrack_Processing_Root"
>>
>> Alias /processing_root_folder1 "\\\\10.12.30.50\COMTRACK01\
>> Comtrack_Processing_Root">
>>
>>
>>
>> ___
>> Please note:
>> "Comtrack_processing_root"
>> "Comtrack_Processing_Root"
>>
>> as the case difference aforementioned.
>> ___
>>
>> I am uncertain is this is causing your issue, but it worth noting.
>> Furthermore, your log says line 406 of httpd.conf but as I see from the
>> image there is only a section of the log. Did you send an attachment of the
>> full httpd.conf file and an attachment of an image section of httpd.conf?
>>
>> Specifically, what does line 406 say? I can only see the image attached;
>> I cannot open the httpd.conf file on this device so I don't know if it is
>> the full configuration file or a redacted version.
>>
>>
>>
>>
>> Main points:
>> (1) note the "case difference"
>> (2) what does line 406 read? re: syntax error
>>
>>
>>
>>
>>
>> Greg
>>
>>
>> https://www.linkedin.com/colorsorted
>>
>>
>>
>>
>>
>>
>>
>>
>> On Friday, June 9, 2023, Tatsuki Makino <tatsuki_makino@hotmail.com>
>> wrote:
>>
>>> Hello.
>>>
>>> Do I have to keep attaching png named jpg here? :)
>>> According to that png or jpeg or whatever it is, it still has \\\\.
>>>
>>> That means the following pattern will pass, right?
>>>
>>> D:\path\to\dir
>>> D:/path/to/dir
>>> \\hostname_or_ipaddress\path\to\dir
>>> //hostname_or_ipaddress/path/to/dir
>>>
>>> Regards.
>>>
>>>
>>> ---------------------------------------------------------------------
>>> To unsubscribe, e-mail: users-unsubscribe@httpd.apache.org
>>> For additional commands, e-mail: users-help@httpd.apache.org
>>>
>>
>> On Friday, June 9, 2023, Tatsuki Makino <tatsuki_makino@hotmail.com>
>> wrote:
>>
>>> Hello.
>>>
>>> Do I have to keep attaching png named jpg here? :)
>>> According to that png or jpeg or whatever it is, it still has \\\\.
>>>
>>> That means the following pattern will pass, right?
>>>
>>> D:\path\to\dir
>>> D:/path/to/dir
>>> \\hostname_or_ipaddress\path\to\dir
>>> //hostname_or_ipaddress/path/to/dir
>>>
>>> Regards.
>>>
>>>
>>> ---------------------------------------------------------------------
>>> To unsubscribe, e-mail: users-unsubscribe@httpd.apache.org
>>> For additional commands, e-mail: users-help@httpd.apache.org
>>>
>>>
>>
>> --
>> Sent from my iPhone
>>
>

--
Sent from my iPhone

Greg,
When we ran the Procmon tool we found the result Access Denied. please find the log image.





Warm Regards,
M Ravi Chandra.Zentech Innovations Private Limited

On Friday, June 9, 2023 at 01:51:17 PM GMT+5:30, Suvendu Sekhar Mondal <suv3ndu@gmail.com> wrote:

Ravi,

On Fri, Jun 9, 2023, 7:34 AM Frank Gingras <thumbs@apache.org> wrote:

Greg, they are using windows.

Procmon tool can be used to identify problem. It's from Microsoft.
Launch the tool. Start Apache and wait for failure. Stop tracing immediately otherwise you will get some noises. After that you can filter by pid, path etc.

On Thu, Jun 8, 2023 at 9:40?PM Gregory Kuzmicki <gregory.kuzmicki@gmail.com> wrote:

On that note, to verify if it is indeed a permissions issue, you may troubleshoot by granting all permissions to all users.
Function: CHMOD
If access proceeds as desired then you can at least be certain it is a permissions issue; then revert back to your policies and make note one by one to determine which user(s) are preventing desired access functionality. If still access proceeds undesired, we can possibly rule out the permissions issue.

Greg

On Thursday, June 8, 2023, Frank Gingras <thumbs@apache.org> wrote:

You would want to attempt to reach that path while connected as that user. Any error would prevent you from reading the directory.
On Wed, Jun 7, 2023 at 8:22?PM Ravi Chandra <ravi@zensys.com> wrote:

Can we have an idea what type of permission issue please.

Zentech Innovation Private Limited
M Ravi Chandra


On Wed, 7 Jun 2023 at 23:45, Frank Gingras<thumbs@apache.org> wrote: As Eric said, the only reason left is a permissions issue, which results in that error.
On Wed, Jun 7, 2023 at 11:54?AM Ravi Chandra <ravi@zensys.com> wrote:


Please find the config and the path in which we are using the network path. Please let us know is any changes in the config file, and also find the config file for reference.




Warm Regards,
M Ravi Chandra.Zentech Innovations Private Limited

On Wednesday, June 7, 2023 at 07:24:11 PM GMT+5:30, Frank Gingras <thumbs@apache.org> wrote:

Can you show the updated configuration? It's very difficult to see what you did otherwise.
On Wed, Jun 7, 2023 at 9:50?AM Ravi Chandra <ravi@zensys.com> wrote:

We already mapped the network drive(NAS). Then also we are facing the same problem. But able to run within Commandline.

Warm Regards,
M Ravi Chandra.Zentech Innovations Private Limited

On Wednesday, June 7, 2023 at 07:12:49 PM GMT+5:30, Frank Gingras <thumbs@apache.org> wrote:

Try mapping the path to a network letter in windows.
On Wed, Jun 7, 2023 at 1:48?AM Ravi Chandra <ravi@zensys.com> wrote:

Hi,
But when we run the 'httpd.exe' on CMD it works without any error and we are able to access files that exist within the path (No changes in the path format "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root").

Whereas we run with service we are getting the path invalid error.
Yes, we have tried with both symbols as mentioned in the below mail then also we are facing the same issue.


Warm Regards,
M Ravi Chandra.Zentech Innovations Private Limited

On Tuesday, June 6, 2023 at 07:18:41 PM GMT+5:30, Frank Gingras <thumbs@apache.org> wrote:

Try a few things:
1) Don't escape the \'s in the path2) Use / instead of \3) map the network path to a drive letter in windows.


On Tue, Jun 6, 2023 at 5:34?AM Ravi Chandra <ravi@zensys.com> wrote:

Hi,
   We are using the Apache2.4.57 version on one of the servers. Here we have facing an issue when we add the external drive to the config file. Kindly find the below error message which we found in the EventViewer.
The Apache service named reported the following error:>>> Ah00526: Syntax error on the line 406 of c:/Apache24/conf/httpd.conf

The Apache service named reported the following error:
>>> <Directory "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root"> path is invalid.

Warm Regards,
M Ravi Chandra.Zentech Innovations Private Limited







---------------------------------------------------------------------
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---------------------------------------------------------------------
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--
Sent from my iPhone

On Sat, Jun 10, 2023 at 12:22?PM Ravi Chandra <ravi@zensys.com> wrote:

> Please find the log file for the Process Monitor.
>
> Thanks for sharing Procmon trace details, Ravi. It is showing following
which means the a/c under which you are launching this httpd service
doesn't have read access.

Process Name PID Operation Path Result Detail
httpd.exe 16008 CreateFile \\10.12.30.50\COMTRACK01\ ACCESS DENIED Desired
Access: Read Attributes, Synchronize, Disposition: Open, Options:
Synchronous IO Non-Alert, Non-Directory File, Attributes: n/a, ShareMode:
Read, Write, AllocationSize: n/a

Please provide read access to that a/c for \\10.12.30.50\COMTRACK01\
location and try again.

Warm Regards,
> M Ravi Chandra.
> *Zentech Innovations Private Limited*
>
> On Friday, June 9, 2023 at 01:51:17 PM GMT+5:30, Suvendu Sekhar Mondal <
> suv3ndu@gmail.com> wrote:
>
>
> Ravi,
>
> On Fri, Jun 9, 2023, 7:34 AM Frank Gingras <thumbs@apache.org> wrote:
>
> Greg, they are using windows.
>
>
> Procmon tool can be used to identify problem. It's from Microsoft.
>
> Launch the tool. Start Apache and wait for failure. Stop tracing
> immediately otherwise you will get some noises. After that you can filter
> by pid, path etc.
>
>
> On Thu, Jun 8, 2023 at 9:40?PM Gregory Kuzmicki <
> gregory.kuzmicki@gmail.com> wrote:
>
> On that note, to verify if it is indeed a permissions issue, you may
> troubleshoot by granting all permissions to all users.
>
> Function: CHMOD
>
> If access proceeds as desired then you can at least be certain it is a
> permissions issue; then revert back to your policies and make note one by
> one to determine which user(s) are preventing desired access functionality.
> If still access proceeds undesired, we can possibly rule out the
> permissions issue.
>
>
> Greg
>
> On Thursday, June 8, 2023, Frank Gingras <thumbs@apache.org> wrote:
>
> You would want to attempt to reach that path while connected as that user.
> Any error would prevent you from reading the directory.
>
> On Wed, Jun 7, 2023 at 8:22?PM Ravi Chandra <ravi@zensys.com> wrote:
>
> Can we have an idea what type of permission issue please.
>
> Zentech Innovation Private Limited
> M Ravi Chandra
>
> On Wed, 7 Jun 2023 at 23:45, Frank Gingras
> <thumbs@apache.org> wrote:
> As Eric said, the only reason left is a permissions issue, which results
> in that error.
>
> On Wed, Jun 7, 2023 at 11:54?AM Ravi Chandra <ravi@zensys.com> wrote:
>
>
> Please find the config and the path in which we are using the network
> path. Please let us know is any changes in the config file, and also find
> the config file for reference.
>
> [image: Inline image]
>
>
>
> Warm Regards,
> M Ravi Chandra.
> *Zentech Innovations Private Limited*
>
>
> On Wednesday, June 7, 2023 at 07:24:11 PM GMT+5:30, Frank Gingras <
> thumbs@apache.org> wrote:
>
>
> Can you show the updated configuration? It's very difficult to see what
> you did otherwise.
>
> On Wed, Jun 7, 2023 at 9:50?AM Ravi Chandra <ravi@zensys.com> wrote:
>
> We already mapped the network drive(NAS). Then also we are facing the same
> problem. But able to run within Commandline.
>
>
> Warm Regards,
> M Ravi Chandra.
> *Zentech Innovations Private Limited*
>
> On Wednesday, June 7, 2023 at 07:12:49 PM GMT+5:30, Frank Gingras <
> thumbs@apache.org> wrote:
>
>
> Try mapping the path to a network letter in windows.
>
> On Wed, Jun 7, 2023 at 1:48?AM Ravi Chandra <ravi@zensys.com> wrote:
>
> Hi,
>
> But when we run the 'httpd.exe' on CMD it works without any error and we
> are able to access files that exist within the path (No changes in the path
> format "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root").
>
> Whereas we run with service we are getting the path invalid error.
>
> Yes, we have tried with both symbols as mentioned in the below mail then
> also we are facing the same issue.
>
>
> Warm Regards,
> M Ravi Chandra.
> *Zentech Innovations Private Limited*
>
> On Tuesday, June 6, 2023 at 07:18:41 PM GMT+5:30, Frank Gingras <
> thumbs@apache.org> wrote:
>
>
> Try a few things:
>
> 1) Don't escape the \'s in the path
> 2) Use / instead of \
> 3) map the network path to a drive letter in windows.
>
>
>
> On Tue, Jun 6, 2023 at 5:34?AM Ravi Chandra <ravi@zensys.com> wrote:
>
> Hi,
>
> We are using the Apache2.4.57 version on one of the servers. Here we
> have facing an issue when we add the external drive to the config file.
> Kindly find the below error message which we found in the EventViewer.
>
> The Apache service named reported the following error:
> >>> Ah00526: Syntax error on the line 406 of c:/Apache24/conf/httpd.conf
>
>
> The Apache service named reported the following error:
> >>> <Directory "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root">
> path is invalid.
>
>
> Warm Regards,
> M Ravi Chandra.
> *Zentech Innovations Private Limited*
>
>
>
>
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