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[Spamassassin Wiki] Update of "IRC" by JustinMason
Dear Wiki user,

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The following page has been changed by JustinMason:
http://wiki.apache.org/spamassassin/IRC

The comment on the change is:
avoid re-askers, split out the URLs from the text since irc: links don't work

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== Introduction ==

- [irc://irc.freenode.net:6667/#spamassassin #spamassassin] is an IRC channel hosted at [http://www.freenode.net/ freenode] dedicated to online discussion with other SpamAssassin users. Now and again, the developers have also been known to chat about development issues on the channel.
+ #spamassassin is an IRC channel hosted at [http://www.freenode.net/ freenode] dedicated to online discussion with other SpamAssassin users. Now and again, the developers have also been known to chat about development issues on the channel.

- Freenode [http://www.freenode.net/irc_servers.shtml servers] include [irc://irc.us.freenode.net:6667/#spamassassin irc.us.freenode.net], [irc://irc.eu.freenode.net:6667/#spamassassin irc.eu.freenode.net], etc. To join, you need an IRC client such as [http://www.xchat.org/ xchat], [http://www.irssi.org/ irssi], or [http://www.bitchx.org/ bitchx].
+ Freenode [http://www.freenode.net/irc_servers.shtml servers] include irc.us.freenode.net, irc.eu.freenode.net, etc. To join, you need an IRC client such as [http://www.xchat.org/ xchat], [http://www.irssi.org/ irssi], or [http://www.bitchx.org/ bitchx].
+
+ * irc://irc.us.freenode.net:6667/#spamassassin
+ * irc://irc.eu.freenode.net:6667/#spamassassin
+ * irc://irc.freenode.net:6667/#spamassassin

== Basic rules ==

@@ -18, +22 @@

* If you're using a front-end for SpamAssassin (such as Amavisd, MailScanner, or spamass-milter) instead of using the "spamassassin" script or "spamc" tool directly, then try to reproduce the issue with just those apps first. The issue may lie with the front-end instead of SpamAssassin itself.
* If you're using a front-end, you might get better luck mailing the SpamAssassin-Users list (MailingLists). Generally, there aren't that many people on the IRC channel, and there are more people on the mailing list, and more likelihood that someone will be running the same front-end.
* Use [http://sial.org/pbot/spamassassin/ the pastebot] instead of pasting/flooding.
+ * The IRC channel is a secondary forum, so not everybody hanging out there is knowledgeable about SpamAssassin. If you don't get an answer, it's likely that nobody knows. Don't keep coming back every day for a week and re-asking the same message -- try sending a message to the 'users' MailingList instead, you're more likely to get an answer that way. ;)