Mailing List Archive

Yeah. if you don't need the mail gateway for a queue, you don't need the alias.

On Wed, Mar 01, 2000 at 08:35:23PM -0500, Chris Black wrote:
>
>
> Hey folks, I'm a little confused on just what mail aliases are used
> for. Do I need to create a seperate one for each queue?For instance, I
> have a queue, called NOC, I add the following to /etc/aliases
>
> NOC: |"/opt/rt/bin/rt-mailgate NOC correspond"
>
> Does this just get used to send stuff to the email address I specified
> when creating the queue?
>
> --Chris
>
>
>
> _______________________________________________
> rt-users mailing list
> rt-users@lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
>

--
jesse reed vincent -- jrvincent@wesleyan.edu -- jesse@fsck.com
pgp keyprint: 50 41 9C 03 D0 BC BC C8 2C B9 77 26 6F E1 EB 91
--------------------------------------------------------------
...realized that the entire structure of the net could be changed to be made
more efficient, elegant, and spontaneously make more money for everyone
involved. It's a marvelously simple diagram, but this form doesn't have a way
for me to draw it. It'll wait. -Adam Hirsch

Hmm, ok, is this possible? RT is running on a seperate linux box, our mail
server is a M$ Exchange server that the I don't have access too. When
tickets are created in the NOC queue, I want email sent to noc@befree.com
which is the Exchange server account. Is this possible? Do I need the rt
aliases at all if all the email accounts are not hosted on this machine?

On Wed, 1 Mar 2000, Jesse wrote:

> Yeah. if you don't need the mail gateway for a queue, you don't need the alias.
>
> On Wed, Mar 01, 2000 at 08:35:23PM -0500, Chris Black wrote:
> >
> >
> > Hey folks, I'm a little confused on just what mail aliases are used
> > for. Do I need to create a seperate one for each queue?For instance, I
> > have a queue, called NOC, I add the following to /etc/aliases
> >
> > NOC: |"/opt/rt/bin/rt-mailgate NOC correspond"
> >
> > Does this just get used to send stuff to the email address I specified
> > when creating the queue?
> >
> > --Chris
> >
> >
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users@lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> >
>
> --
> jesse reed vincent -- jrvincent@wesleyan.edu -- jesse@fsck.com
> pgp keyprint: 50 41 9C 03 D0 BC BC C8 2C B9 77 26 6F E1 EB 91
> --------------------------------------------------------------
> ...realized that the entire structure of the net could be changed to be made
> more efficient, elegant, and spontaneously make more money for everyone
> involved. It's a marvelously simple diagram, but this form doesn't have a way
> for me to draw it. It'll wait. -Adam Hirsch
>
>
> _______________________________________________
> rt-users mailing list
> rt-users@lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
>

You'll have to have the exchange server forward those messages to sendmail
on a unix box so they can get into rt.

jesse

On Thu, Mar 02, 2000 at 09:07:49AM -0500, Chris Black wrote:
> Hmm, ok, is this possible? RT is running on a seperate linux box, our mail
> server is a M$ Exchange server that the I don't have access too. When
> tickets are created in the NOC queue, I want email sent to noc@befree.com
> which is the Exchange server account. Is this possible? Do I need the rt
> aliases at all if all the email accounts are not hosted on this machine?
>
> On Wed, 1 Mar 2000, Jesse wrote:
>
> > Yeah. if you don't need the mail gateway for a queue, you don't need the alias.
> >
> > On Wed, Mar 01, 2000 at 08:35:23PM -0500, Chris Black wrote:
> > >
> > >
> > > Hey folks, I'm a little confused on just what mail aliases are used
> > > for. Do I need to create a seperate one for each queue?For instance, I
> > > have a queue, called NOC, I add the following to /etc/aliases
> > >
> > > NOC: |"/opt/rt/bin/rt-mailgate NOC correspond"
> > >
> > > Does this just get used to send stuff to the email address I specified
> > > when creating the queue?
> > >
> > > --Chris
> > >
> > >
> > >
> > > _______________________________________________
> > > rt-users mailing list
> > > rt-users@lists.fsck.com
> > > http://lists.fsck.com/mailman/listinfo/rt-users
> > >
> >
> > --
> > jesse reed vincent -- jrvincent@wesleyan.edu -- jesse@fsck.com
> > pgp keyprint: 50 41 9C 03 D0 BC BC C8 2C B9 77 26 6F E1 EB 91
> > --------------------------------------------------------------
> > ...realized that the entire structure of the net could be changed to be made
> > more efficient, elegant, and spontaneously make more money for everyone
> > involved. It's a marvelously simple diagram, but this form doesn't have a way
> > for me to draw it. It'll wait. -Adam Hirsch
> >
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users@lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> >
>
>

--
jesse reed vincent -- jrvincent@wesleyan.edu -- jesse@fsck.com
pgp keyprint: 50 41 9C 03 D0 BC BC C8 2C B9 77 26 6F E1 EB 91
--------------------------------------------------------------
They'll take my private key when they pry it from my cold dead fingers!

Jesse <jesse@pallas.eruditorum.org> writes:

> You'll have to have the exchange server forward those messages

But be aware that Exchange does terrible things to headers when
forwarding mail (in some circumstances). Watch out for that.

gdm