Mailing List Archive

Recovering Disabled Articles
Hello RT User group,

I'm curious if there is a way from RT to enable an article that has been
disabled? I don't see a way to search for disabled articles in RT, and
Googling this question does not return any helpful ideas.

Thoughts?

Matt Coons
Incident Responder and Threat Analyst
Information & Infrastructure Assurance (IIA)
University of Michigan

734-764-4105
coonsm@umich.edu
Re: Recovering Disabled Articles [ In reply to ]
On Tue, Feb 14, 2017 at 8:14 AM, Matthew Coons <coonsm@umich.edu> wrote:
> Hello RT User group,
>
> I'm curious if there is a way from RT to enable an article that has been
> disabled? I don't see a way to search for disabled articles in RT, and
> Googling this question does not return any helpful ideas.
>
> Thoughts?

What version of RT are you using?

We're on 4.2.11 and there is no disable option for articles - only
delete. And it does delete. I checked the database before and after
clicking the delete link. Afterwards, it is gone.

-m