Mailing List Archive

HTML/Rich Text Article Entries?
Is there a way I can modify Articles’ configuration so that they may feature HTML/Rich-Text/Images, same as tickets? It seems custom fields is the ticket, but all Wiki articles I’ve scoured on the subject wind up breaking RT <https://rt-wiki.bestpractical.com/wiki/Main_Page> .



I’m running RT 4.4 on an Ubuntu 16.10 box.



Sincerely,



Aaron Lush

Network Administrator

South Central Community School Corporation

(219) 767-2266 ext. 1111


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Re: HTML/Rich Text Article Entries? [ In reply to ]
So this https://rt-wiki.bestpractical.com/wiki/Rich_Text_Custom_Fields doesn’t work in RT 4.4?



From: rt-users [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Aaron Lush
Sent: Wednesday, 11 January 2017 7:01 AM
To: 'rt-users' <rt-users@lists.bestpractical.com>
Subject: [rt-users] HTML/Rich Text Article Entries?



Is there a way I can modify Articles’ configuration so that they may feature HTML/Rich-Text/Images, same as tickets? It seems custom fields is the ticket, but all Wiki articles I’ve scoured on the subject wind up breaking RT <https://rt-wiki.bestpractical.com/wiki/Main_Page> .



I’m running RT 4.4 on an Ubuntu 16.10 box.



Sincerely,



Aaron Lush

Network Administrator

South Central Community School Corporation

(219) 767-2266 ext. 1111


Email Confidentiality Notice: This email message, including all attachments, is for the sole use of the intended recipient(s) and contains confidential information. If you are not the intended recipient, you may not use, disclose, print, copy or disseminate this information. Please reply and notify the sender, delete the message and any attachments and destroy all copies.
Re: HTML/Rich Text Article Entries? [ In reply to ]
Don’t rule out that I did something incorrectly, but, no, this did nothing to the Article WikiText Custom Field. I followed everything listed under “Convert Wiki Text CF into a Rich Text CF.”



On a sidenote, the thing that I thought funny is the code “%# --- Wiki Text Area ==> Rich Text Area ---.” Doesn’t the hash mark after the percent sign indicate a comment and to bypass the code? Granted, I’m no PERL programmer, so keep that in mind .



Sincerely,



Aaron Lush

Network Administrator

South Central Community School Corporation

(219) 767-2266 ext. 1111



From: rt-users [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Brett Chambers
Sent: Tuesday, January 10, 2017 9:53 PM
To: 'rt-users' <rt-users@lists.bestpractical.com>
Subject: Re: [rt-users] HTML/Rich Text Article Entries?



So this https://rt-wiki.bestpractical.com/wiki/Rich_Text_Custom_Fields doesn’t work in RT 4.4?



From: rt-users [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Aaron Lush
Sent: Wednesday, 11 January 2017 7:01 AM
To: 'rt-users' <rt-users@lists.bestpractical.com <mailto:rt-users@lists.bestpractical.com> >
Subject: [rt-users] HTML/Rich Text Article Entries?



Is there a way I can modify Articles’ configuration so that they may feature HTML/Rich-Text/Images, same as tickets? It seems custom fields is the ticket, but all Wiki articles I’ve scoured on the subject wind up breaking RT <https://rt-wiki.bestpractical.com/wiki/Main_Page> .



I’m running RT 4.4 on an Ubuntu 16.10 box.



Sincerely,



Aaron Lush

Network Administrator

South Central Community School Corporation

(219) 767-2266 ext. 1111


Email Confidentiality Notice: This email message, including all attachments, is for the sole use of the intended recipient(s) and contains confidential information. If you are not the intended recipient, you may not use, disclose, print, copy or disseminate this information. Please reply and notify the sender, delete the message and any attachments and destroy all copies.


--
Email Confidentiality Notice: This email message, including all
attachments, is for the sole use of the intended recipient(s) and contains
confidential information. If you are not the intended recipient, you may
not use, disclose, print, copy or disseminate this information. Please
reply and notify the sender, delete the message and any attachments and
destroy all copies.
Re: HTML/Rich Text Article Entries? [ In reply to ]
Hi,



I was just asking because I was interested in upgrading to 4.4 – I’ll need to investigate that carefully on a test system by the sounds of it as am using that in 4.2.



The # char at the beginning of a line is for comment (provided it’s not in the very first line http://people.cryst.bbk.ac.uk/~tickle/notes/comments.html), so that code is valid and not a comment.



Regards,

Brett



From: Aaron Lush [mailto:alush@scentral.k12.in.us]
Sent: Friday, 13 January 2017 1:15 AM
To: 'Brett Chambers' <bchambers@ambertech.com.au>; 'rt-users' <rt-users@lists.bestpractical.com>
Subject: RE: [rt-users] HTML/Rich Text Article Entries?



Don’t rule out that I did something incorrectly, but, no, this did nothing to the Article WikiText Custom Field. I followed everything listed under “Convert Wiki Text CF into a Rich Text CF.”



On a sidenote, the thing that I thought funny is the code “%# --- Wiki Text Area ==> Rich Text Area ---.” Doesn’t the hash mark after the percent sign indicate a comment and to bypass the code? Granted, I’m no PERL programmer, so keep that in mind .



Sincerely,



Aaron Lush

Network Administrator

South Central Community School Corporation

(219) 767-2266 ext. 1111



From: rt-users [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Brett Chambers
Sent: Tuesday, January 10, 2017 9:53 PM
To: 'rt-users' <rt-users@lists.bestpractical.com <mailto:rt-users@lists.bestpractical.com> >
Subject: Re: [rt-users] HTML/Rich Text Article Entries?



So this https://rt-wiki.bestpractical.com/wiki/Rich_Text_Custom_Fields doesn’t work in RT 4.4?



From: rt-users [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Aaron Lush
Sent: Wednesday, 11 January 2017 7:01 AM
To: 'rt-users' <rt-users@lists.bestpractical.com <mailto:rt-users@lists.bestpractical.com> >
Subject: [rt-users] HTML/Rich Text Article Entries?



Is there a way I can modify Articles’ configuration so that they may feature HTML/Rich-Text/Images, same as tickets? It seems custom fields is the ticket, but all Wiki articles I’ve scoured on the subject wind up breaking RT <https://rt-wiki.bestpractical.com/wiki/Main_Page> .



I’m running RT 4.4 on an Ubuntu 16.10 box.



Sincerely,



Aaron Lush

Network Administrator

South Central Community School Corporation

(219) 767-2266 ext. 1111


Email Confidentiality Notice: This email message, including all attachments, is for the sole use of the intended recipient(s) and contains confidential information. If you are not the intended recipient, you may not use, disclose, print, copy or disseminate this information. Please reply and notify the sender, delete the message and any attachments and destroy all copies.


Email Confidentiality Notice: This email message, including all attachments, is for the sole use of the intended recipient(s) and contains confidential information. If you are not the intended recipient, you may not use, disclose, print, copy or disseminate this information. Please reply and notify the sender, delete the message and any attachments and destroy all copies.