Mailing List Archive: Where to put Crontool conditions?

Where to put Crontool conditions?

Dec 19, 2016, 8:07 AM

Post #1 of 3 (745 views)

Hi list,
Where do I put custom conditions for rt-crontool? I'm trying to get
UntouchedInHours to work. Its page says to place it in local/RT/bin/... But
I have no bin inside local/RT. I'm assuming that, like so many Wiki pages,
this is simply not updated for the newer RT versions? What's the right path
to use under 4.4.1? Thanks. Oh, the page I'm using:
https://rt-wiki.bestpractical.com/wiki/UntouchedInHours

--
Alex Hall
Automatic Distributors, IT department
ahall@autodist.com

Re: Where to put Crontool conditions? [ In reply to ]

elacour at easter-eggs

Dec 19, 2016, 8:26 AM

Post #2 of 3 (741 views)

Permalink

Le 19/12/2016 Ã 17:07, Alex Hall a Ã©crit :
> Hi list,
> Where do I put custom conditions for rt-crontool? I'm trying to get
> UntouchedInHours to work. Its page says to place it in
> local/RT/bin/... But I have no bin inside local/RT. I'm assuming that,
> like so many Wiki pages, this is simply not updated for the newer RT
> versions? What's the right path to use under 4.4.1? Thanks. Oh, the
> page I'm using:
> https://rt-wiki.bestpractical.com/wiki/UntouchedInHours

like any custom RT scrip condition: local/lib/RT/Condition/ (you need to
create this directory if not yet done).

Re: Where to put Crontool conditions? [ In reply to ]

ahall at autodist

Dec 19, 2016, 8:30 AM

Post #3 of 3 (738 views)

Permalink

Thanks, I now have a Condition folder alongside the Interface folder.
Sorry; in my previous message, I mistyped the directory quite badly. That's
what I get for going from memory.

On Mon, Dec 19, 2016 at 11:26 AM, Emmanuel Lacour <elacour@easter-eggs.com>
wrote:

> Le 19/12/2016 Ã 17:07, Alex Hall a Ã©crit :
> > Hi list,
> > Where do I put custom conditions for rt-crontool? I'm trying to get
> > UntouchedInHours to work. Its page says to place it in
> > local/RT/bin/... But I have no bin inside local/RT. I'm assuming that,
> > like so many Wiki pages, this is simply not updated for the newer RT
> > versions? What's the right path to use under 4.4.1? Thanks. Oh, the
> > page I'm using:
> > https://rt-wiki.bestpractical.com/wiki/UntouchedInHours
>
>
> like any custom RT scrip condition: local/lib/RT/Condition/ (you need to
> create this directory if not yet done).
>

--
Alex Hall
Automatic Distributors, IT department
ahall@autodist.com