Trying to make different signature per queue. Don't want to use templates
but $SignatureAboveQuote.
I understand this can be done by changing html/Elements/MessageBox. Didn't
find some callback for this.
Want to do something like:
if ($Ticket->QueueObj->Name contains "first")
$signature = "first signature";
else
if ($Ticket->QueueObj->Name contains "second")
$signature = "second signature";
Wondering how to access $Ticket->QueueObj->Name within MessageBox? Thanks in
advance.
---------
RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training
* Los Angeles - January 9-11 2017
but $SignatureAboveQuote.
I understand this can be done by changing html/Elements/MessageBox. Didn't
find some callback for this.
Want to do something like:
if ($Ticket->QueueObj->Name contains "first")
$signature = "first signature";
else
if ($Ticket->QueueObj->Name contains "second")
$signature = "second signature";
Wondering how to access $Ticket->QueueObj->Name within MessageBox? Thanks in
advance.
---------
RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training
* Los Angeles - January 9-11 2017