Hi everyone,
On ticket creation I would like to freeze the requestor field to be set to
the user's email, RT does it by the default but let the field modifiable by
the user and they can put any mail address there so I would like to freeze
that field.
anyone have an idea how I can do that ?
Thanks in advance,
On ticket creation I would like to freeze the requestor field to be set to
the user's email, RT does it by the default but let the field modifiable by
the user and they can put any mail address there so I would like to freeze
that field.
anyone have an idea how I can do that ?
Thanks in advance,