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The branch, 5.0/add-forward-transaction-action has been created
at 2e9e23f7ae33c5a9b9a72b7945f0ef1ce68876fc (commit)

- Log -----------------------------------------------------------------
commit 2e9e23f7ae33c5a9b9a72b7945f0ef1ce68876fc
Author: Brad Embree <brad@bestpractical.com>
Date: Sun Mar 17 16:25:56 2024 -0700

Add RT::Action::ForwardTransaction

Add an action to be used from rt-crontool for forwarding transactions to
a specified email, optionally with some comment for the forward
transaction.

diff --git a/lib/RT/Action/ForwardTransaction.pm b/lib/RT/Action/ForwardTransaction.pm
new file mode 100644
index 0000000000..294d4ef729
--- /dev/null
+++ b/lib/RT/Action/ForwardTransaction.pm
@@ -0,0 +1,123 @@
+# BEGIN BPS TAGGED BLOCK {{{
+#
+# COPYRIGHT:
+#
+# This software is Copyright (c) 1996-2023 Best Practical Solutions, LLC
+# <sales@bestpractical.com>
+#
+# (Except where explicitly superseded by other copyright notices)
+#
+#
+# LICENSE:
+#
+# This work is made available to you under the terms of Version 2 of
+# the GNU General Public License. A copy of that license should have
+# been provided with this software, but in any event can be snarfed
+# from www.gnu.org.
+#
+# This work is distributed in the hope that it will be useful, but
+# WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
+# General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License
+# along with this program; if not, write to the Free Software
+# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+# 02110-1301 or visit their web page on the internet at
+# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+#
+#
+# CONTRIBUTION SUBMISSION POLICY:
+#
+# (The following paragraph is not intended to limit the rights granted
+# to you to modify and distribute this software under the terms of
+# the GNU General Public License and is only of importance to you if
+# you choose to contribute your changes and enhancements to the
+# community by submitting them to Best Practical Solutions, LLC.)
+#
+# By intentionally submitting any modifications, corrections or
+# derivatives to this work, or any other work intended for use with
+# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+# you are the copyright holder for those contributions and you grant
+# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
+# royalty-free, perpetual, license to use, copy, create derivative
+# works based on those contributions, and sublicense and distribute
+# those contributions and any derivatives thereof.
+#
+# END BPS TAGGED BLOCK }}}
+
+=head1 NAME
+
+ RT::Action::ForwardTransaction
+
+=head1 DESCRIPTION
+
+ForwardTransaction is a ScripAction which is meant to be called from
+rt-crontool. (see C<rt-crontool -h> for more details)
+
+ForwardTransaction allows forwarding of a ticket transaction to the
+specified email, optionally with some content to use as the content of
+the forward transaction that is added to the ticket.
+
+To use with C<rt-crontool>, specify the email and content with
+C<--action-arg>:
+
+ --action RT::Action::ForwardTransaction
+ --action-arg "your_email@domain.com|Content of the forward transaction"
+
+=cut
+
+package RT::Action::ForwardTransaction;
+use base 'RT::Action';
+
+use strict;
+use warnings;
+
+sub Describe {
+ my $self = shift;
+ return (ref $self . " will forward a ticket transaction to the email provided as the Argument.");
+}
+
+sub Prepare {
+ my $self = shift;
+
+ my $arg = $self->Argument || '';
+ my ( $to, $content ) = split /\|/, $arg;
+
+ $self->{_to} = $to;
+ $self->{_content} = $content
+ if $content;
+
+ if ( $to ) {
+ return 1;
+ }
+ else {
+ RT->Logger->warning('No email argument for RT::Action::ForwardTransaction');
+ return;
+ }
+}
+
+sub Commit {
+ my $self = shift;
+
+ my $ticket = $self->TicketObj;
+ my $txn = $self->TransactionObj;
+
+ my %args = (
+ Transaction => $txn,
+ To => $self->{_to},
+ );
+ $args{Content} = $self->{_content}
+ if $self->{_content};
+
+ my ( $ret, $msg ) = $ticket->Forward(%args);
+
+ RT->Logger->warning("Failed to Forward Transaction: $msg")
+ unless $ret;
+
+ return $ret;
+}
+
+RT::Base->_ImportOverlays();
+
+1;

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