Mailing List Archive: PF RING ZC licences not recognised

PF RING ZC licences not recognised

Jan 16, 2017, 4:01 AM

Post #1 of 6 (609 views)

We built our 6.4.1 installation from source downloaded from github.com/ntop/PF_RING/releases

But I've just seen on the shop that licences will only work with binary packages. Is this why our 6.4.1 install refuses to recognise licences and still runs in demo mode?

If so, why is this? 6.2.0, and 6.0.3 before it, were built from source and accepted licences just fine.

Regards,
A.
--
Andrew Howard
ah@andrew-howard.me.uk

Re: PF_RING ZC licences not recognised [ In reply to ]

cardigliano at ntop

Jan 16, 2017, 4:07 AM

Post #2 of 6 (609 views)

Permalink

Hi Andrew
could you provide us (private message) your license key and the version reported by zcount -h?

Regards
Alfredo

> On 16 Jan 2017, at 13:01, Andrew Howard <ah@andrew-howard.me.uk> wrote:
>
>
> We built our 6.4.1 installation from source downloaded from github.com/ntop/PF_RING/releases
>
> But I've just seen on the shop that licences will only work with binary packages. Is this why our 6.4.1 install refuses to recognise licences and still runs in demo mode?
>
> If so, why is this? 6.2.0, and 6.0.3 before it, were built from source and accepted licences just fine.
>
> Regards,
> A.
> --
> Andrew Howard
> ah@andrew-howard.me.uk
>
> _______________________________________________
> Ntop mailing list
> Ntop@listgateway.unipi.it
> http://listgateway.unipi.it/mailman/listinfo/ntop

Re: PF_RING ZC licences not recognised [ In reply to ]

cardigliano at ntop

Jan 16, 2017, 4:07 AM

Post #3 of 6 (609 views)

Permalink

Re: PF RING ZC licences not recognised [ In reply to ]

ah at andrew-howard

Jan 16, 2017, 4:14 AM

Post #4 of 6 (609 views)

Permalink

Hi Alfredo,

Thanks for the quick reply.

I have supplied the details via the ntop contact us page.

Regards,
A.

--
Andrew Howard
ah@andrew-howard.me.uk

----- Reply message -----
From: "Andrew Howard" <ah@andrew-howard.me.uk>
To: <ntop@listgateway.unipi.it>
Subject: PF_RING ZC licences not recognised
Date: Mon, Jan 16, 2017 12:01

We built our 6.4.1 installation from source downloaded from github.com/ntop/PF_RING/releases

But I've just seen on the shop that licences will only work with binary packages. Is this why our 6.4.1 install refuses to recognise licences and still runs in demo mode?

If so, why is this? 6.2.0, and 6.0.3 before it, were built from source and accepted licences just fine.

Regards,
A.
--
Andrew Howard
ah@andrew-howard.me.uk

Re: PF RING ZC licences not recognised [ In reply to ]

ah at andrew-howard

Jan 16, 2017, 6:25 AM

Post #5 of 6 (608 views)

Permalink

Did you see my message via the contact us page? I don't seem to be receiving any forum or ntop emails. Investigating.

A.

--
Andrew Howard
ah@andrew-howard.me.uk

----- Reply message -----
From: "Andrew Howard" <ah@andrew-howard.me.uk>
To: <ntop@listgateway.unipi.it>
Subject: PF_RING ZC licences not recognised
Date: Mon, Jan 16, 2017 12:14

Hi Alfredo,

Thanks for the quick reply.

I have supplied the details via the ntop contact us page.

Regards,
A.

--
Andrew Howard
ah@andrew-howard.me.uk

----- Reply message -----
From: "Andrew Howard" <ah@andrew-howard.me.uk>
To: <ntop@listgateway.unipi.it>
Subject: PF_RING ZC licences not recognised
Date: Mon, Jan 16, 2017 12:01

We built our 6.4.1 installation from source downloaded from github.com/ntop/PF_RING/releases

But I've just seen on the shop that licences will only work with binary packages. Is this why our 6.4.1 install refuses to recognise licences and still runs in demo mode?

If so, why is this? 6.2.0, and 6.0.3 before it, were built from source and accepted licences just fine.

Regards,
A.
--
Andrew Howard
ah@andrew-howard.me.uk

Re: PF RING ZC licences not recognised [ In reply to ]

ah at andrew-howard

Jan 18, 2017, 12:30 AM

Post #6 of 6 (591 views)

Permalink

Fixed - this was down to user error on my part.

Thanks to Alfredo for assisting via email.
A.

--
Andrew Howard
ah@andrew-howard.me.uk

----- Reply message -----
From: "Andrew Howard" <ah@andrew-howard.me.uk>
To: <ntop@listgateway.unipi.it>
Subject: PF_RING ZC licences not recognised
Date: Mon, Jan 16, 2017 14:25

Did you see my message via the contact us page? I don't seem to be receiving any forum or ntop emails. Investigating.

A.

--
Andrew Howard
ah@andrew-howard.me.uk

----- Reply message -----
From: "Andrew Howard" <ah@andrew-howard.me.uk>
To: <ntop@listgateway.unipi.it>
Subject: PF_RING ZC licences not recognised
Date: Mon, Jan 16, 2017 12:14

Hi Alfredo,

Thanks for the quick reply.

I have supplied the details via the ntop contact us page.

Regards,
A.

--
Andrew Howard
ah@andrew-howard.me.uk

----- Reply message -----
From: "Andrew Howard" <ah@andrew-howard.me.uk>
To: <ntop@listgateway.unipi.it>
Subject: PF_RING ZC licences not recognised
Date: Mon, Jan 16, 2017 12:01

We built our 6.4.1 installation from source downloaded from github.com/ntop/PF_RING/releases

But I've just seen on the shop that licences will only work with binary packages. Is this why our 6.4.1 install refuses to recognise licences and still runs in demo mode?

If so, why is this? 6.2.0, and 6.0.3 before it, were built from source and accepted licences just fine.

Regards,
A.
--
Andrew Howard
ah@andrew-howard.me.uk