This time they acknowledge it and it appears to be DNS related and of
course T.Suzuki reported hostile DNS activity towards them on the
previous thread (6/25)
The normal status page (https://status.8x8.com) is spotty but as
mentioned below an alternate is available here:
https://8x8status.statuscast.com/#!/incident/446346
We lost our phones at 1:10 Pacific and have been down since then.
This is what they report on the alternate status page.
Jul-3 1:42pm PDT
[in progress] 8x8 is investigating reports of connectivity issues to 8x8
services. Symptoms include endpoints displaying line unregistered, and
some intermittent web logins failing. We're investigating and we'll
provide updates as they become available.
Jul-3 2:07pm PDT
While the majority of connectivity we see still connected, we do
continue to see intermittent connectivity issues for some customers.
We'll continue to monitor and provide updates on this issue.
Jul-3 2:51pm PDT
8x8 continues to work to restore full connectivity. We'll continue to
provide updates as they become available.
Jul-3 3:15pm PDT
8x8 is continuing to work to mitigate the intermittent issue impacting
DNS records from being resolved. Some customers who have been unable to
resolve our status page can follow at this temporary alternate status
page link: https://8x8status.statuscast.com/#!/incident/446346
<https://8x8status.statuscast.com/#!/incident/446346> . We'll continue
to provide updates as we work to fully restore.
Sincerely,
William Kern
course T.Suzuki reported hostile DNS activity towards them on the
previous thread (6/25)
The normal status page (https://status.8x8.com) is spotty but as
mentioned below an alternate is available here:
https://8x8status.statuscast.com/#!/incident/446346
We lost our phones at 1:10 Pacific and have been down since then.
This is what they report on the alternate status page.
Jul-3 1:42pm PDT
[in progress] 8x8 is investigating reports of connectivity issues to 8x8
services. Symptoms include endpoints displaying line unregistered, and
some intermittent web logins failing. We're investigating and we'll
provide updates as they become available.
Jul-3 2:07pm PDT
While the majority of connectivity we see still connected, we do
continue to see intermittent connectivity issues for some customers.
We'll continue to monitor and provide updates on this issue.
Jul-3 2:51pm PDT
8x8 continues to work to restore full connectivity. We'll continue to
provide updates as they become available.
Jul-3 3:15pm PDT
8x8 is continuing to work to mitigate the intermittent issue impacting
DNS records from being resolved. Some customers who have been unable to
resolve our status page can follow at this temporary alternate status
page link: https://8x8status.statuscast.com/#!/incident/446346
<https://8x8status.statuscast.com/#!/incident/446346> . We'll continue
to provide updates as we work to fully restore.
Sincerely,
William Kern