Mailing List Archive

Issue appears to be resolved, at least in the DC area.



From: outages-bounces@outages.org [mailto:outages-bounces@outages.org]
On Behalf Of Jim McBurnett
Sent: Thursday, September 03, 2009 10:38 AM
To: outages at outages.org
Subject: [outages] Qwest outage



I don't have all the details-BUT Qwest has a major outage that is
affecting LD calls in North Carolina and maybe more..



Any details would be appreciated.



Thanks,

Jim

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Yes, they do have an outage.

Master Ticket NIL3901265

Words from our Q Rep:

We do have a master ticket opened NIL3901265. This is Network wide and
currently being worked on, unfortunately at this point we do not have an
ETA. Do you have access to Q-control? An individual ticket can be
opened thru Q-control.

Thanks,

Steve
(Oregon)

Jim McBurnett wroteth on 9/3/2009 7:38 AM:
> I don?t have all the details?BUT Qwest has a major outage that is
> affecting LD calls in North Carolina and maybe more..
>
>
>
> Any details would be appreciated.
>
>
>
> Thanks,
>
> Jim
>
>
> ------------------------------------------------------------------------
>
> _______________________________________________
> outages mailing list
> outages at outages.org
> https://puck.nether.net/mailman/listinfo/outages

I am now getting reports affected customers seem OK now but no official
confirmation, yet.

This is in Southern Oregon.

Jim McBurnett wroteth on 9/3/2009 7:38 AM:
> I don?t have all the details?BUT Qwest has a major outage that is
> affecting LD calls in North Carolina and maybe more..
>
>
>
> Any details would be appreciated.
>
>
>
> Thanks,
>
> Jim
>
>
> ------------------------------------------------------------------------
>
> _______________________________________________
> outages mailing list
> outages at outages.org
> https://puck.nether.net/mailman/listinfo/outages

Being told another Qwest master ticket was linked to todays events: 3901179

On Thu, Sep 3, 2009 at 11:02 AM, Steve Ryan <auser at mind.net> wrote:

> Yes, they do have an outage.
>
> Master Ticket NIL3901265
>
> Words from our Q Rep:
>
> We do have a master ticket opened NIL3901265. This is Network wide and
> currently being worked on, unfortunately at this point we do not have an
> ETA. Do you have access to Q-control? An individual ticket can be opened
> thru Q-control.
>
> Thanks,
>
> Steve
> (Oregon)
>
> Jim McBurnett wroteth on 9/3/2009 7:38 AM:
>
>> I don?t have all the details?BUT Qwest has a major outage that is
>> affecting LD calls in North Carolina and maybe more..
>>
>>
>>
>> Any details would be appreciated.
>>
>>
>> Thanks,
>>
>> Jim
>>
>>
>> ------------------------------------------------------------------------
>>
>> _______________________________________________
>> outages mailing list
>> outages at outages.org
>> https://puck.nether.net/mailman/listinfo/outages
>>
> _______________________________________________
> outages mailing list
> outages at outages.org
> https://puck.nether.net/mailman/listinfo/outages
>
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I am real curious what the post mortem is on this outage..
Anyone get the real skinny on it?
Unicast PM's welcome....

Jim

From: Fred Macias [mailto:fbmacias777@gmail.com]
Sent: Thursday, September 03, 2009 3:18 PM
To: Steve Ryan
Cc: Jim McBurnett; outages at outages.org
Subject: Re: [outages] Qwest outage


Being told another Qwest master ticket was linked to todays events: 3901179
On Thu, Sep 3, 2009 at 11:02 AM, Steve Ryan <auser at mind.net<mailto:auser at mind.net>> wrote:
Yes, they do have an outage.

Master Ticket NIL3901265

Words from our Q Rep:

We do have a master ticket opened NIL3901265. This is Network wide and currently being worked on, unfortunately at this point we do not have an ETA. Do you have access to Q-control? An individual ticket can be opened thru Q-control.

Thanks,

Steve
(Oregon)


Jim McBurnett wroteth on 9/3/2009 7:38 AM:
I don't have all the details-BUT Qwest has a major outage that is affecting LD calls in North Carolina and maybe more..



Any details would be appreciated.


Thanks,

Jim

------------------------------------------------------------------------

_______________________________________________
outages mailing list
outages at outages.org<mailto:outages at outages.org>
https://puck.nether.net/mailman/listinfo/outages
_______________________________________________
outages mailing list
outages at outages.org<mailto:outages at outages.org>
https://puck.nether.net/mailman/listinfo/outages

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I haven't heard the final reason(s) on why.

I do know a Qwest engineer called one of my end users stating they had a
'couple T1's throwing 1000's of errors' and they removed those from
service and things started working.

Nothing official, yet.

Jim McBurnett wroteth on 9/4/2009 1:15 PM:
> I am real curious what the post mortem is on this outage..
>
> Anyone get the real skinny on it?
>
> Unicast PM?s welcome?.
>
>
>
> Jim
>
>
>
> *From:* Fred Macias [mailto:fbmacias777 at gmail.com]
> *Sent:* Thursday, September 03, 2009 3:18 PM
> *To:* Steve Ryan
> *Cc:* Jim McBurnett; outages at outages.org
> *Subject:* Re: [outages] Qwest outage
>
>
>
>
>
> Being told another Qwest master ticket was linked to todays events: 3901179
>
> On Thu, Sep 3, 2009 at 11:02 AM, Steve Ryan <auser at mind.net
> <mailto:auser at mind.net>> wrote:
>
> Yes, they do have an outage.
>
> Master Ticket NIL3901265
>
> Words from our Q Rep:
>
> We do have a master ticket opened NIL3901265. This is Network wide and
> currently being worked on, unfortunately at this point we do not have an
> ETA. Do you have access to Q-control? An individual ticket can be
> opened thru Q-control.
>
> Thanks,
>
> Steve
> (Oregon)
>
>
>
> Jim McBurnett wroteth on 9/3/2009 7:38 AM:
>
> I don?t have all the details?BUT Qwest has a major outage that is
> affecting LD calls in North Carolina and maybe more..
>
>
>
>
> Any details would be appreciated.
>
>
> Thanks,
>
> Jim
>
> ------------------------------------------------------------------------
>
> _______________________________________________
> outages mailing list
> outages at outages.org <mailto:outages at outages.org>
> https://puck.nether.net/mailman/listinfo/outages
>
> _______________________________________________
> outages mailing list
> outages at outages.org <mailto:outages at outages.org>
> https://puck.nether.net/mailman/listinfo/outages
>
>
>

Interesting..
If those were SS7 links in the right place, I could see some issues there..
BUT you think they would have error reporting on that...


This is sounding more and more interesting...

Thanks Steve...
Jim

-----Original Message-----
From: Steve Ryan [mailto:auser@mind.net]
Sent: Friday, September 04, 2009 4:35 PM
To: Jim McBurnett
Cc: Fred Macias; outages at outages.org
Subject: Re: [outages] Qwest outage

I haven't heard the final reason(s) on why.

I do know a Qwest engineer called one of my end users stating they had a
'couple T1's throwing 1000's of errors' and they removed those from
service and things started working.

Nothing official, yet.

Jim McBurnett wroteth on 9/4/2009 1:15 PM:
> I am real curious what the post mortem is on this outage..
>
> Anyone get the real skinny on it?
>
> Unicast PM's welcome....
>
>
>
> Jim
>
>
>
> *From:* Fred Macias [mailto:fbmacias777 at gmail.com]
> *Sent:* Thursday, September 03, 2009 3:18 PM
> *To:* Steve Ryan
> *Cc:* Jim McBurnett; outages at outages.org
> *Subject:* Re: [outages] Qwest outage
>
>
>
>
>
> Being told another Qwest master ticket was linked to todays events: 3901179
>
> On Thu, Sep 3, 2009 at 11:02 AM, Steve Ryan <auser at mind.net
> <mailto:auser at mind.net>> wrote:
>
> Yes, they do have an outage.
>
> Master Ticket NIL3901265
>
> Words from our Q Rep:
>
> We do have a master ticket opened NIL3901265. This is Network wide and
> currently being worked on, unfortunately at this point we do not have an
> ETA. Do you have access to Q-control? An individual ticket can be
> opened thru Q-control.
>
> Thanks,
>
> Steve
> (Oregon)
>
>
>
> Jim McBurnett wroteth on 9/3/2009 7:38 AM:
>
> I don't have all the details-BUT Qwest has a major outage that is
> affecting LD calls in North Carolina and maybe more..
>
>
>
>
> Any details would be appreciated.
>
>
> Thanks,
>
> Jim
>
> ------------------------------------------------------------------------
>
> _______________________________________________
> outages mailing list
> outages at outages.org <mailto:outages at outages.org>
> https://puck.nether.net/mailman/listinfo/outages
>
> _______________________________________________
> outages mailing list
> outages at outages.org <mailto:outages at outages.org>
> https://puck.nether.net/mailman/listinfo/outages
>
>
>

I've yet to see any of the major telco providers in the United States
actively monitor counters on any of their equipment (regardless of
capacity). The modus operandi is "monitor nothing and wait until
customers complain".

I imagine Qwest operates similarly.

--
| Jeremy Chadwick jdc at parodius.com |
| Parodius Networking http://www.parodius.com/ |
| UNIX Systems Administrator Mountain View, CA, USA |
| Making life hard for others since 1977. PGP: 4BD6C0CB |

On Fri, Sep 04, 2009 at 04:36:44PM -0400, Jim McBurnett wrote:
> Interesting..
> If those were SS7 links in the right place, I could see some issues there..
> BUT you think they would have error reporting on that...
>
>
> This is sounding more and more interesting...
>
> Thanks Steve...
> Jim
>
> -----Original Message-----
> From: Steve Ryan [mailto:auser at mind.net]
> Sent: Friday, September 04, 2009 4:35 PM
> To: Jim McBurnett
> Cc: Fred Macias; outages at outages.org
> Subject: Re: [outages] Qwest outage
>
> I haven't heard the final reason(s) on why.
>
> I do know a Qwest engineer called one of my end users stating they had a
> 'couple T1's throwing 1000's of errors' and they removed those from
> service and things started working.
>
> Nothing official, yet.
>
> Jim McBurnett wroteth on 9/4/2009 1:15 PM:
> > I am real curious what the post mortem is on this outage..
> >
> > Anyone get the real skinny on it?
> >
> > Unicast PM's welcome....
> >
> >
> >
> > Jim
> >
> >
> >
> > *From:* Fred Macias [mailto:fbmacias777 at gmail.com]
> > *Sent:* Thursday, September 03, 2009 3:18 PM
> > *To:* Steve Ryan
> > *Cc:* Jim McBurnett; outages at outages.org
> > *Subject:* Re: [outages] Qwest outage
> >
> >
> >
> >
> >
> > Being told another Qwest master ticket was linked to todays events: 3901179
> >
> > On Thu, Sep 3, 2009 at 11:02 AM, Steve Ryan <auser at mind.net
> > <mailto:auser at mind.net>> wrote:
> >
> > Yes, they do have an outage.
> >
> > Master Ticket NIL3901265
> >
> > Words from our Q Rep:
> >
> > We do have a master ticket opened NIL3901265. This is Network wide and
> > currently being worked on, unfortunately at this point we do not have an
> > ETA. Do you have access to Q-control? An individual ticket can be
> > opened thru Q-control.
> >
> > Thanks,
> >
> > Steve
> > (Oregon)
> >
> >
> >
> > Jim McBurnett wroteth on 9/3/2009 7:38 AM:
> >
> > I don't have all the details-BUT Qwest has a major outage that is
> > affecting LD calls in North Carolina and maybe more..
> >
> >
> >
> >
> > Any details would be appreciated.
> >
> >
> > Thanks,
> >
> > Jim
> >
> > ------------------------------------------------------------------------
> >
> > _______________________________________________
> > outages mailing list
> > outages at outages.org <mailto:outages at outages.org>
> > https://puck.nether.net/mailman/listinfo/outages
> >
> > _______________________________________________
> > outages mailing list
> > outages at outages.org <mailto:outages at outages.org>
> > https://puck.nether.net/mailman/listinfo/outages
> >
> >
> >
> _______________________________________________
> outages mailing list
> outages at outages.org
> https://puck.nether.net/mailman/listinfo/outages