Raman Sud
Director of Network Engineering and Operations
CWIE LLC
________________________________
From: technicalsupport@level3.com [technicalsupport@level3.com]
Sent: Wednesday, February 27, 2008 1:43 PM
To: todd at bandcon.com; Networking
Subject: Level(3) Service Affecting Maintenance - GCR#182142 - Scheduled
Level (3) Communications - Network Change Control (NCC)
***SCHEDULED MAINTENANCE ADVISEMENT***
Level(3) Service Affecting Maintenance - GCR#182142 - Scheduled
________________________________
Clarify Case#:
GCR #: CHG000000182142
Primary Dates: 17 Mar 2008 00:01:00 - 17 Mar 2008 06:00:00 Eastern
Primary Dates GMT: 17 Mar 2008 04:01:00 - 17 Mar 2008 10:00:00
Location of Maintenance: New York (Gateway) NY,
Summary Description of Maintenance: Remove - ISP Fiber(s) - Cable(s)
Customer Impact:
Service Expected Impact Classification Duration Additional Notes
Transport - Unprotected Switch Hits PSAH 50 ms Level 3 will mine out and remove all fibers found disconnected in the Gateway and Collocation fiber management trays. This is an FYI notification, possible switch hits from moving fibers only no splicing will occur. This GCR has several occurrences for the same night segmented by fiber tray and possible customer impact. Therefore you may not receive all notifications. Every possible precaution will be taken to prevent any impact at all while pulling dead fibers. All the following are for the same night and maintenance window. You may not receive all notifications. CHG000000182126 17 Mar 2008 00:01:00 occurrence CHG000000182143 17 Mar 2008 00:01:00 occurrance CHG000000182144 17 Mar 2008 00:01:00 occurrance CHG000000182145 17 Mar 2008 00:01:00 occurrance CHG000000182146 17 Mar 2008 00:01:00 occurrance CHG000000182147 17 Mar 2008 00:01:00 occurrance CHG000000182148 17 Mar 2008 00:01:00 occurrance
Transport - Protected Switch Hits PSAH 50 ms Level 3 will mine out and remove all fibers found disconnected in the Gateway and Collocation fiber management trays. This is an FYI notification, possible switch hits from moving fibers only no splicing will occur. This GCR has several occurrences for the same night segmented by fiber tray and possible customer impact. Therefore you may not receive all notifications. Every possible precaution will be taken to prevent any impact at all while pulling dead fibers. All the following are for the same night and maintenance window. You may not receive all notifications. CHG000000182126 17 Mar 2008 00:01:00 occurrence CHG000000182143 17 Mar 2008 00:01:00 occurrance CHG000000182144 17 Mar 2008 00:01:00 occurrance CHG000000182145 17 Mar 2008 00:01:00 occurrance CHG000000182146 17 Mar 2008 00:01:00 occurrance CHG000000182147 17 Mar 2008 00:01:00 occurrance CHG000000182148 17 Mar 2008 00:01:00 occurrance
CWIE, LLC - - Services Impacted:
Transport :
Circuit ID Bandwidth Classification
NYCMNY83-GRCYNYRD-00007 T3 PSAH
________________________________
If you have any questions or concerns about this network maintenance notification, please call or email the Service Management Center on the appropriate national toll-free/freephone number or email address below. Additionally, if you wish to modify your contact information for maintenance notification, please communicate those changes to a SMC representative.
US Toll-Free: 877 4Level3
UK: 80800 0927729
Eire: 1 800441053
France: 0800 913180
Germany: 0800 2538353
Belgium: 0800 76216
Netherlands: 0800 0226108
Italy: 0800 0226108
Sweden: 0200 285 581
Spain: 900 938 973
Denmark: 80881479
Estonia: 8000044139
Austria: 0800291594
Poland: 00800 441 2409
Switzerland: 0800 564 151
US International: 1 720 888 0025
EU International: 44 20 7864 4599
EU Support<mailto:usupport at level3.com> - (24x7) or
Technical Support<mailto:technicalsupport at level3.com> - (24x7)
Thank you for your cooperation,
Level (3) Communications
Customer Network Operations
PRIVILEGE AND CONFIDENTIALITY NOTICE: The information in this e-mail communication and any attached documents may be privileged, confidential or otherwise protected from disclosure and is intended only for the use of the designated recipient(s). If the reader is neither the intended recipient nor an employee or agent thereof who is responsible for delivering it to the intended recipient, you are hereby notified that any review, dissemination, distribution, copying or other use of this communication is strictly prohibited. If you have received this communication in error, please immediately notify us by return e-mail and promptly delete the original electronic e-mail communication and any attached documentation. Receipt by anyone other than the intended recipient is not a waiver of any attorney-client or work-product privilege.
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Director of Network Engineering and Operations
CWIE LLC
________________________________
From: technicalsupport@level3.com [technicalsupport@level3.com]
Sent: Wednesday, February 27, 2008 1:43 PM
To: todd at bandcon.com; Networking
Subject: Level(3) Service Affecting Maintenance - GCR#182142 - Scheduled
Level (3) Communications - Network Change Control (NCC)
***SCHEDULED MAINTENANCE ADVISEMENT***
Level(3) Service Affecting Maintenance - GCR#182142 - Scheduled
________________________________
Clarify Case#:
GCR #: CHG000000182142
Primary Dates: 17 Mar 2008 00:01:00 - 17 Mar 2008 06:00:00 Eastern
Primary Dates GMT: 17 Mar 2008 04:01:00 - 17 Mar 2008 10:00:00
Location of Maintenance: New York (Gateway) NY,
Summary Description of Maintenance: Remove - ISP Fiber(s) - Cable(s)
Customer Impact:
Service Expected Impact Classification Duration Additional Notes
Transport - Unprotected Switch Hits PSAH 50 ms Level 3 will mine out and remove all fibers found disconnected in the Gateway and Collocation fiber management trays. This is an FYI notification, possible switch hits from moving fibers only no splicing will occur. This GCR has several occurrences for the same night segmented by fiber tray and possible customer impact. Therefore you may not receive all notifications. Every possible precaution will be taken to prevent any impact at all while pulling dead fibers. All the following are for the same night and maintenance window. You may not receive all notifications. CHG000000182126 17 Mar 2008 00:01:00 occurrence CHG000000182143 17 Mar 2008 00:01:00 occurrance CHG000000182144 17 Mar 2008 00:01:00 occurrance CHG000000182145 17 Mar 2008 00:01:00 occurrance CHG000000182146 17 Mar 2008 00:01:00 occurrance CHG000000182147 17 Mar 2008 00:01:00 occurrance CHG000000182148 17 Mar 2008 00:01:00 occurrance
Transport - Protected Switch Hits PSAH 50 ms Level 3 will mine out and remove all fibers found disconnected in the Gateway and Collocation fiber management trays. This is an FYI notification, possible switch hits from moving fibers only no splicing will occur. This GCR has several occurrences for the same night segmented by fiber tray and possible customer impact. Therefore you may not receive all notifications. Every possible precaution will be taken to prevent any impact at all while pulling dead fibers. All the following are for the same night and maintenance window. You may not receive all notifications. CHG000000182126 17 Mar 2008 00:01:00 occurrence CHG000000182143 17 Mar 2008 00:01:00 occurrance CHG000000182144 17 Mar 2008 00:01:00 occurrance CHG000000182145 17 Mar 2008 00:01:00 occurrance CHG000000182146 17 Mar 2008 00:01:00 occurrance CHG000000182147 17 Mar 2008 00:01:00 occurrance CHG000000182148 17 Mar 2008 00:01:00 occurrance
CWIE, LLC - - Services Impacted:
Transport :
Circuit ID Bandwidth Classification
NYCMNY83-GRCYNYRD-00007 T3 PSAH
________________________________
If you have any questions or concerns about this network maintenance notification, please call or email the Service Management Center on the appropriate national toll-free/freephone number or email address below. Additionally, if you wish to modify your contact information for maintenance notification, please communicate those changes to a SMC representative.
US Toll-Free: 877 4Level3
UK: 80800 0927729
Eire: 1 800441053
France: 0800 913180
Germany: 0800 2538353
Belgium: 0800 76216
Netherlands: 0800 0226108
Italy: 0800 0226108
Sweden: 0200 285 581
Spain: 900 938 973
Denmark: 80881479
Estonia: 8000044139
Austria: 0800291594
Poland: 00800 441 2409
Switzerland: 0800 564 151
US International: 1 720 888 0025
EU International: 44 20 7864 4599
EU Support<mailto:usupport at level3.com> - (24x7) or
Technical Support<mailto:technicalsupport at level3.com> - (24x7)
Thank you for your cooperation,
Level (3) Communications
Customer Network Operations
PRIVILEGE AND CONFIDENTIALITY NOTICE: The information in this e-mail communication and any attached documents may be privileged, confidential or otherwise protected from disclosure and is intended only for the use of the designated recipient(s). If the reader is neither the intended recipient nor an employee or agent thereof who is responsible for delivering it to the intended recipient, you are hereby notified that any review, dissemination, distribution, copying or other use of this communication is strictly prohibited. If you have received this communication in error, please immediately notify us by return e-mail and promptly delete the original electronic e-mail communication and any attached documentation. Receipt by anyone other than the intended recipient is not a waiver of any attorney-client or work-product privilege.
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