Mailing List Archive

Comcast blocking IPv6 subnets at SMTP level
Hi,

did anybody experience issues with Comcast blocking IPv6 addresses at SMTP
level? We used to be able to send mail to comcast servers but since a couple of
days they cancel SMTP connections with a misleading error message:

# telnet mx2.comcast.net. 25
Trying 2001:558:fe21:2a::6...
Connected to mx2.comcast.net.
Escape character is '^]'.
554 resimta-ch2-09v.sys.comcast.net comcast ESMTP server not available
Connection closed by foreign host.

Forward and reverse DNS etc. is all fine at our site. From other IPv6
subnets the SMTP connection isn't teminated.

The KDE project had the same issues last year, see
http://www.dslreports.com/forum/r29911000-E-mail-Wronly-Blacklisted-Email-System-or-Tech-Difficulties

I already had a one hour call with a Comcast support guy but their support
isn't helpful at all, in the end he didn't know what's wrong and the result of
the call with them was zero. Currently it looks like Comcast needs to be IPv6
blacklisted for SMTP if you want to keep sending mails to them reliably. But
that can't really shouldn't be the solution...

Björn
Re: Comcast blocking IPv6 subnets at SMTP level [ In reply to ]
Hi,

> On 12 Jan 2016, at 08:35, Björn JACKE <bj@SerNet.DE> wrote:
>
> Hi,
>
> did anybody experience issues with Comcast blocking IPv6 addresses at SMTP
> level? We used to be able to send mail to comcast servers but since a couple of
> days they cancel SMTP connections with a misleading error message:
>
> # telnet mx2.comcast.net. 25
> Trying 2001:558:fe21:2a::6...
> Connected to mx2.comcast.net.
> Escape character is '^]'.
> 554 resimta-ch2-09v.sys.comcast.net comcast ESMTP server not available
> Connection closed by foreign host.
>
> Forward and reverse DNS etc. is all fine at our site. From other IPv6
> subnets the SMTP connection isn't terminated.
>
> The KDE project had the same issues last year, see
> http://www.dslreports.com/forum/r29911000-E-mail-Wronly-Blacklisted-Email-System-or-Tech-Difficulties
>
> I already had a one hour call with a Comcast support guy but their support
> isn't helpful at all, in the end he didn't know what's wrong and the result of
> the call with them was zero. Currently it looks like Comcast needs to be IPv6
> blacklisted for SMTP if you want to keep sending mails to them reliably. But
> that can't really shouldn't be the solution...

No problem reaching them from here. I wonder what blacklisting mechanism they use?

$ telnet mx2.comcast.net 25
Trying 2001:558:fe21:2a::6...
Connected to mx2.comcast.net (2001:558:fe21:2a::6).
Escape character is '^]'.
220 resimta-ch2-04v.sys.comcast.net comcast ESMTP server ready
HELO ecs.soton.ac.uk
250 resimta-ch2-04v.sys.comcast.net hello [2001:630:d0:f102::22], pleased to meet you
QUIT
221 2.0.0 resimta-ch2-04v.sys.comcast.net comcast closing connection
Connection closed by foreign host.

We have fallen foul of senderbase's reputation, more than once, which oddly keeps separate reputation for IPv4 and IPv6 transport for the same sending system. Are you blocked for IPv4 for the same subnet?

https://www.senderbase.org/lookup/?search_string=sernet.de does show a 220% rise in email volume the past 24 hours, but your rep seems fine, at least for IPv4 as shown there. Also seems fine at spamhaus, though you don’t say which specific sender you have issues with to look that up - might be interesting to see what it says, whether or not Comcast use that particular system.

I suppose that such issues are a sign of IPv6 gaining some maturity.

Tim
Re: Comcast blocking IPv6 subnets at SMTP level [ In reply to ]
On 2016-01-12 at 10:04 +0000 Tim Chown sent off:
> We have fallen foul of senderbase's reputation, more than once, which oddly keeps separate reputation for IPv4 and IPv6 transport for the same sending system. Are you blocked for IPv4 for the same subnet?

it's for 2a01:4f8:192:486::/64 and of samba.org actually. IPv4 is fine but as
just the SMTP layer disconnects with a permanent error there is no fallback to
IPv4 at all.

> https://www.senderbase.org/lookup/?search_string=sernet.de does show a 220% rise in email volume the past 24 hours, but your rep seems fine, at least for IPv4 as shown there. Also seems fine at spamhaus, though you don’t say which specific sender you have issues with to look that up - might be interesting to see what it says, whether or not Comcast use that particular system.

our reputation is fine according to:

https://www.senderbase.org/lookup/?search_string=lists.samba.org

I suspect like with the KDE mailing list server, Comcast just applies stupid
smtp policies to IPv6 addresses in order to "block spam", I haven't seen or
read about this for IPv4 with Comcast before.

Björn