Mailing List Archive

FAS2240-4 and 9.1 support
Hey there,

trying to repurpose some of my older filers here and wiped them now and wanted to install with 9.1.
According to HWU, this should be supported and I'm running a few FAS2240-2 with 9.1PX already, without issues.

I did upgrade to 9.1P17 on two of these FAS2240-4 and after the install, one of them did not boot anymore because it said, that this platform is not supported on the release.
The second controller booted without issues and I have now netbooted 9.1P16, which shows the same behaviour:

Controller A:
Starting program at 0x80294e10
NetApp Data ONTAP 9.1P16
***************************************************
This platform is not supported in this release.
The system will now halt
***************************************************

Controller B:
Starting program at 0x80294e10
NetApp Data ONTAP 9.1P16
md0: Preloaded image <http/_NETAPP/NETBOOT/91P16/rootfs.img> 256704512 bytes at 0xffffffff81543000
md1: Preloaded image <http/_NETAPP/NETBOOT/91P16/platfs2g.img> 335412736 bytes at 0xffffffff90a13000
Trying to mount root from ufs:/dev/md0.uzip [ro]...
Copyright (C) 1992-2018 NetApp.
All rights reserved.
*******************************
* *
* Press Ctrl-C for Boot Menu. *
* *
*******************************
Error: km_cdb_loader: couldn't open dump file CDB.mgwd
Error opening /var/CDB.mgwd file.
Firewall rules loaded.
The Boot Menu will be presented because an alternate boot method was specified.

Please choose one of the following:

(1) Normal Boot.
[...]

Any ideas why Controller A thinks it does not support what Controller B does?

Best,

Alexander Griesser
Head of Systems Operations

ANEXIA Internetdienstleistungs GmbH

E-Mail: AGriesser@anexia-it.com<mailto:AGriesser@anexia-it.com>
Web: http://www.anexia-it.com<http://www.anexia-it.com/>

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstra?e 140, 9020 Klagenfurt
Gesch?ftsf?hrer: Alexander Windbichler
Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601
RE: FAS2240-4 and 9.1 support [ In reply to ]
Alright, after doing a few more tests I found out, that the problematic controller is missing some information in printenv:

Controller A:
LOADER-A> printenv

Variable Name Value
-------------------- --------------------------------------------------
CPU_NUM_CORES 4
BOOT_CONSOLE sp0a
BIOS_VERSION 8.3.0
BIOS_DATE 04/08/2014
SYS_MODEL 0
SYS_REV 0
SYS_SERIAL_NUM 0
MOBO_MODEL 0
MOBO_REV 0
MOBO_SERIAL_NUM 0
CPU_SPEED 1730
CPU_TYPE Intel(R) Xeon(R) CPU C3528 @ 1.73GHz

Controller B:
LOADER-B> printenv

Variable Name Value
-------------------- --------------------------------------------------
CPU_NUM_CORES 4
BOOT_CONSOLE sp0a
BIOS_VERSION 8.3.0
BIOS_DATE 04/08/2014
SYS_MODEL FAS2240-4
SYS_REV B1
SYS_SERIAL_NUM 200000XXXX
MOBO_MODEL FAS
MOBO_REV B1
MOBO_SERIAL_NUM 501259XXXX
CPU_SPEED 1730
CPU_TYPE Intel(R) Xeon(R) CPU C3528 @ 1.73GHz

Will try to reseat controller A now.

Alexander Griesser
Head of Systems Operations

ANEXIA Internetdienstleistungs GmbH

E-Mail: AGriesser@anexia-it.com<mailto:AGriesser@anexia-it.com>
Web: http://www.anexia-it.com<http://www.anexia-it.com/>

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstra?e 140, 9020 Klagenfurt
Gesch?ftsf?hrer: Alexander Windbichler
Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

From: toasters-bounces@teaparty.net <toasters-bounces@teaparty.net> On Behalf Of Alexander Griesser
Sent: Thursday, March 28, 2019 8:54 AM
To: toasters <toasters@teaparty.net>
Subject: FAS2240-4 and 9.1 support

Hey there,

trying to repurpose some of my older filers here and wiped them now and wanted to install with 9.1.
According to HWU, this should be supported and I'm running a few FAS2240-2 with 9.1PX already, without issues.

I did upgrade to 9.1P17 on two of these FAS2240-4 and after the install, one of them did not boot anymore because it said, that this platform is not supported on the release.
The second controller booted without issues and I have now netbooted 9.1P16, which shows the same behaviour:

Controller A:
Starting program at 0x80294e10
NetApp Data ONTAP 9.1P16
***************************************************
This platform is not supported in this release.
The system will now halt
***************************************************

Controller B:
Starting program at 0x80294e10
NetApp Data ONTAP 9.1P16
md0: Preloaded image <http/_NETAPP/NETBOOT/91P16/rootfs.img> 256704512 bytes at 0xffffffff81543000
md1: Preloaded image <http/_NETAPP/NETBOOT/91P16/platfs2g.img> 335412736 bytes at 0xffffffff90a13000
Trying to mount root from ufs:/dev/md0.uzip [ro]...
Copyright (C) 1992-2018 NetApp.
All rights reserved.
*******************************
* *
* Press Ctrl-C for Boot Menu. *
* *
*******************************
Error: km_cdb_loader: couldn't open dump file CDB.mgwd
Error opening /var/CDB.mgwd file.
Firewall rules loaded.
The Boot Menu will be presented because an alternate boot method was specified.

Please choose one of the following:

(1) Normal Boot.
[...]

Any ideas why Controller A thinks it does not support what Controller B does?

Best,

Alexander Griesser
Head of Systems Operations

ANEXIA Internetdienstleistungs GmbH

E-Mail: AGriesser@anexia-it.com<mailto:AGriesser@anexia-it.com>
Web: http://www.anexia-it.com<http://www.anexia-it.com/>

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstra?e 140, 9020 Klagenfurt
Gesch?ftsf?hrer: Alexander Windbichler
Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601
RE: FAS2240-4 and 9.1 support [ In reply to ]
Works again after the reseat – sorry for the spam ????

Alexander Griesser
Head of Systems Operations

ANEXIA Internetdienstleistungs GmbH

E-Mail: AGriesser@anexia-it.com<mailto:AGriesser@anexia-it.com>
Web: http://www.anexia-it.com<http://www.anexia-it.com/>

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt
Geschäftsführer: Alexander Windbichler
Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

From: Alexander Griesser
Sent: Thursday, March 28, 2019 9:10 AM
To: Alexander Griesser <AGriesser@anexia-it.com>; toasters <toasters@teaparty.net>
Subject: RE: FAS2240-4 and 9.1 support

Alright, after doing a few more tests I found out, that the problematic controller is missing some information in printenv:

Controller A:
LOADER-A> printenv

Variable Name Value
-------------------- --------------------------------------------------
CPU_NUM_CORES 4
BOOT_CONSOLE sp0a
BIOS_VERSION 8.3.0
BIOS_DATE 04/08/2014
SYS_MODEL 0
SYS_REV 0
SYS_SERIAL_NUM 0
MOBO_MODEL 0
MOBO_REV 0
MOBO_SERIAL_NUM 0
CPU_SPEED 1730
CPU_TYPE Intel(R) Xeon(R) CPU C3528 @ 1.73GHz

Controller B:
LOADER-B> printenv

Variable Name Value
-------------------- --------------------------------------------------
CPU_NUM_CORES 4
BOOT_CONSOLE sp0a
BIOS_VERSION 8.3.0
BIOS_DATE 04/08/2014
SYS_MODEL FAS2240-4
SYS_REV B1
SYS_SERIAL_NUM 200000XXXX
MOBO_MODEL FAS
MOBO_REV B1
MOBO_SERIAL_NUM 501259XXXX
CPU_SPEED 1730
CPU_TYPE Intel(R) Xeon(R) CPU C3528 @ 1.73GHz

Will try to reseat controller A now.

Alexander Griesser
Head of Systems Operations

ANEXIA Internetdienstleistungs GmbH

E-Mail: AGriesser@anexia-it.com<mailto:AGriesser@anexia-it.com>
Web: http://www.anexia-it.com<http://www.anexia-it.com/>

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt
Geschäftsführer: Alexander Windbichler
Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

From: toasters-bounces@teaparty.net<mailto:toasters-bounces@teaparty.net> <toasters-bounces@teaparty.net<mailto:toasters-bounces@teaparty.net>> On Behalf Of Alexander Griesser
Sent: Thursday, March 28, 2019 8:54 AM
To: toasters <toasters@teaparty.net<mailto:toasters@teaparty.net>>
Subject: FAS2240-4 and 9.1 support

Hey there,

trying to repurpose some of my older filers here and wiped them now and wanted to install with 9.1.
According to HWU, this should be supported and I’m running a few FAS2240-2 with 9.1PX already, without issues.

I did upgrade to 9.1P17 on two of these FAS2240-4 and after the install, one of them did not boot anymore because it said, that this platform is not supported on the release.
The second controller booted without issues and I have now netbooted 9.1P16, which shows the same behaviour:

Controller A:
Starting program at 0x80294e10
NetApp Data ONTAP 9.1P16
***************************************************
This platform is not supported in this release.
The system will now halt
***************************************************

Controller B:
Starting program at 0x80294e10
NetApp Data ONTAP 9.1P16
md0: Preloaded image <http/_NETAPP/NETBOOT/91P16/rootfs.img> 256704512 bytes at 0xffffffff81543000
md1: Preloaded image <http/_NETAPP/NETBOOT/91P16/platfs2g.img> 335412736 bytes at 0xffffffff90a13000
Trying to mount root from ufs:/dev/md0.uzip [ro]...
Copyright (C) 1992-2018 NetApp.
All rights reserved.
*******************************
* *
* Press Ctrl-C for Boot Menu. *
* *
*******************************
Error: km_cdb_loader: couldn't open dump file CDB.mgwd
Error opening /var/CDB.mgwd file.
Firewall rules loaded.
The Boot Menu will be presented because an alternate boot method was specified.

Please choose one of the following:

(1) Normal Boot.
[…]

Any ideas why Controller A thinks it does not support what Controller B does?

Best,

Alexander Griesser
Head of Systems Operations

ANEXIA Internetdienstleistungs GmbH

E-Mail: AGriesser@anexia-it.com<mailto:AGriesser@anexia-it.com>
Web: http://www.anexia-it.com<http://www.anexia-it.com/>

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt
Geschäftsführer: Alexander Windbichler
Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601