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DoD contact
qmail at top-consulting
Nov 21, 2023, 2:34 AM
Post #1 of 2 (76 views)
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Can anyone recommend a preferred method for contacting the network
folks at the DoD ?


It seems they blanket banned large swaths of our upstream provider (
Aptum AS 13768 ) which includes all of our subnets as well.


We can't connect to any IP that they manage which includes DNS
resolution for .mil , mail service, etc.


I tried reaching out ( and Aptum as well )
to disa.columbus.ns.mbx.hostmaster-dod-nic@mail.mil  from an
external address and although the e-mail didn't bounce, we also didn't
receive any answer for a few days now.


Is there another way to get in touch with them ?


Thanks!
Scott
Re: DoD contact [ In reply to ]
nanog at nanog
Nov 21, 2023, 9:51 AM
Post #2 of 2 (74 views)
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Might not be helpful to everyone here, but if you are American you can go through your US representative. I’ve escalated an issue with a US gov network exactly once for a v6 issue through my senator and I got an email back from the correct team 2 days later, so YMMV.
-Dan Marks
On Nov 21, 2023, at 10:08, Scott Q. <qmail@top-consulting.net> wrote:

? Can anyone recommend a preferred method for contacting the network folks at the DoD ?
It seems they blanket banned large swaths of our upstream provider ( Aptum AS 13768 ) which includes all of our subnets as well.
We can't connect to any IP that they manage which includes DNS resolution for .mil , mail service, etc.
I tried reaching out ( and Aptum as well ) to disa.columbus.ns.mbx.hostmaster-dod-nic@mail.mil from an external address and although the e-mail didn't bounce, we also didn't receive any answer for a few days now.
Is there another way to get in touch with them ?
Thanks!
Scott

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