Mailing List Archive: AT&T Business Class Contact

AT&T Business Class Contact

Aug 19, 2023, 3:33 PM

Post #1 of 3 (92 views)

Hi Folks,

We've got a campus out in Oakland, CA running on an ATT Fiber
connection. We've been down since 3a PDT and we're unable to reach
someone to get help.

Anyone who can point us to a contact or in the right direction would
be greatly appreciated.

Cheers,
Harry

Re: AT&T Business Class Contact [ In reply to ]

tj at pcguys

Aug 19, 2023, 5:15 PM

Post #2 of 3 (92 views)

Permalink

Open a ticket

https://expressticketing.acss.att.com/

On Sat, Aug 19, 2023, 3:36 PM Harry Hoffman <hhoffman@ip-solutions.net>
wrote:

> Hi Folks,
>
> We've got a campus out in Oakland, CA running on an ATT Fiber
> connection. We've been down since 3a PDT and we're unable to reach
> someone to get help.
>
> Anyone who can point us to a contact or in the right direction would
> be greatly appreciated.
>
> Cheers,
> Harry
>

Re: AT&T Business Class Contact [ In reply to ]

hhoffman at ip-solutions

Aug 19, 2023, 6:55 PM

Post #3 of 3 (92 views)

Permalink

Thanks for that. We did that to start hence the attempt to escalate.

Cheers,
Harry

On Sat, Aug 19, 2023 at 8:15 PM TJ Trout <tj@pcguys.us> wrote:

> Open a ticket
>
> https://expressticketing.acss.att.com/
>
> On Sat, Aug 19, 2023, 3:36 PM Harry Hoffman <hhoffman@ip-solutions.net>
> wrote:
>
>> Hi Folks,
>>
>> We've got a campus out in Oakland, CA running on an ATT Fiber
>> connection. We've been down since 3a PDT and we're unable to reach
>> someone to get help.
>>
>> Anyone who can point us to a contact or in the right direction would
>> be greatly appreciated.
>>
>> Cheers,
>> Harry
>>
>